| Miller, Steve 2007-05-15, 1:11 am |
| Thank you!
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers@dicksteinshapiro.com <mailto:millers@dicksteinshapiro.com>
________________________________
From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
Sent: Monday, May 14, 2007 11:04 PM
To: Miller, Steve; Voll, Scott; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Changing User Extensions and User Names in
theCRSAdministration Pages
What you need to do is to create a new user and assign that user to ICD
with the extension that was used by the old user. You can't rename a
user so it will have to be a delete and create procedure.
You should also assign the user too the correct skill or resource group
in the IPCC end.
Detailed information for this can be found at:
http://www.cisco.com/univercd/cc/td...ap_to/apps_4_0/
english/administ/crs401ag.pdf
Chapter four would have what you are looking for..
Regards,
Avner Izhar, CCIE #15999(Voice)
Network Learning Inc.
www.ccbootcamp.com
________________________________
From: Miller, Steve [mailto:MillerS@DicksteinShapiro.COM]
Sent: Mon 5/14/2007 7:36 PM
To: Voll, Scott; Avner Izhar; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Changing User Extensions and User Names in
theCRSAdministration Pages [bcc][faked-from][html-rem] [mx][html-rem]
OK. That's good. Thank you! But, how do you change the name of the
"resource" on the CRS server which is associated with that ICD
extension?
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers@dicksteinshapiro.com <mailto:millers@dicksteinshapiro.com>
________________________________
From: Voll, Scott [mailto:Scott.Voll@wesd.org]
Sent: Monday, May 14, 2007 6:01 PM
To: Miller, Steve; Avner Izhar; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem]
Yes. Go into ccmadmin --> users --> search for user --> assocate phone
--> you will see set as primary and ICD. Check this box. And click
update.
Scott
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Miller, Steve
Sent: Monday, May 14, 2007 1:15 PM
To: Avner Izhar; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem]
What is the ICD checkbox? In the Global Directory?
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers@dicksteinshapiro.com <mailto:millers@dicksteinshapiro.com>
________________________________
From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
Sent: Monday, May 14, 2007 10:54 AM
To: Miller, Steve; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem]
Guess your talking ipcc here, if so it is coming from the call manager.
Users who are marked with the ICD checkbox will appear on ipcc.
Hope that helps.
Regards,
Avner Izhar, CCIE #15999(Voice)
Network Learning Inc.
www.ccbootcamp.com
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of Miller, Steve
Sent: Mon 5/14/2007 6:55 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem]
For some reason, I am having a hard time finding the interface that
allows name changes and extension changes for resources. Can anyone
point me in the right direction?
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers@dicksteinshapiro.com <mailto:millers@dicksteinshapiro.com>
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