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Home > Archive > Voice over IP Cisco > May 2007 > unable to fwd Voice messages to other subscribers
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unable to fwd Voice messages to other subscribers
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| James Grace 2007-05-16, 1:11 pm |
| ?
for some reason ip phone users are not able to fwd voice messages to other subscriber on the unity system. when we go thru the steps we get a " unable to fwd message because the server is unavailable" now the funny thing is that I can fwd message remotely with my softphone just fine over the vpn.and the receiver of that message can play it with no problem. have anyone seen this before
James Grace
Systems Engineer
Adcap Network Systems, Inc.
6865 Shiloh Road East, Suite 250
Alpharetta, GA 30005
office: 678-456-6986
direct: 678-456-6761
jgrace@adcapnet.com
www.adcapnet.com <http://www.adcapnet.com/>
Disclaimer For ADCAP Network Systems
"The information transmitted is intended only for the person or entity to which it is addressed and may
contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of,
or taking of any action in reliance upon this information by persons or entities other than the intended
recipient is prohibited. If you received this message in error, please contact the sender and delete the
material from all computers."
This original email was sent to the internet for delivery at 16 May 2007 11:03:17 -0400
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| Pat Hayes 2007-05-16, 7:11 pm |
| Sounds like your send-as permissions are mis-configured. If you've
applied the exchange DST patches, Exchange requires you to have full
mailbox access AND send-as permissions to do a send-as (which is what
Unity tries to do when you forward a message). Prior to that, you could
have either/or and it would work. Verify whether or not your
UnityMsgStoreSvc account has send-as permissions for the AD account of
the user sending the message. If it doesn't, re-run latest permissions
wizard for your version of Unity:
http://www.cisco.com/en/US/products...080704437.shtml
-Pat
James Grace wrote:
> ?
> for some reason ip phone users are not able to fwd voice messages to other subscriber on the unity system. when we go thru the steps we get a " unable to fwd message because the server is unavailable" now the funny thing is that I can fwd message rem
otely with my softphone just fine over the vpn. and the receiver of that message can play it with no problem. have anyone seen this before
>
> James Grace
>
> Systems Engineer
> Adcap Network Systems, Inc.
> 6865 Shiloh Road East, Suite 250
> Alpharetta, GA 30005
>
> office: 678-456-6986
> direct: 678-456-6761
> jgrace@adcapnet.com
> www.adcapnet.com <http://www.adcapnet.com/>
> Disclaimer For ADCAP Network Systems
>
> "The information transmitted is intended only for the person or entity to which it is addressed and may
> contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of,
> or taking of any action in reliance upon this information by persons or entities other than the intended
> recipient is prohibited. If you received this message in error, please contact the sender and delete the
> material from all computers."
>
> This original email was sent to the internet for delivery at 16 May 2007 11:03:17 -0400
>
>
>
> ------------------------------------------------------------------------
>
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> cisco-voip@puck.nether.net
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