Voice over IP Cisco - CME Call-forward question

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Author CME Call-forward question
Jeff Anderson (Enventis)

2007-05-29, 1:11 pm

The scenario:

CME 3.3

x1000 is CFA to x1001. I want the caller who called x1000 to get the
voicemail box of x1001 if x1001 doesn't answer.

Is this possible? I know in call manager you would need to create a
unique VM profile to accomplish this.

Thanks,

Jeff

Avner Izhar

2007-05-29, 7:11 pm

What voice mail system? unity? cue?

In unity you can configure the alternate extension to contain 1001 in it.

You can also translate the calling number using voice translation rules on the cme.

-------------------------------------------
Regards,
Avner Izhar
Technical Instructor
CCIE #15999 (Voice)
Voice: (702) 968-5100
Fax: (702) 446-8012
E-mail: aizhar@ccbootcamp.com
Network Learning Inc - A cisco Sponsored Organization(SO) YES! We take cisco Learning credits!
http://www.ccbootcamp.com <https://exchange.ccbootcamp.com/exc....ccbootcamp.com> (Cisco Training and Rental Racks)
http://www.ccbootcamp.com/groupstudy.html <https://exchange.ccbootcamp.com/exc...groupstudy.html> (groupstudy member discounts!)
Toll Free: 877-NLI-CCIE (877-654-2243)
Outside USA: 702-968-5100
FAX: 702-446-8012


________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Jeff Anderson (Enventis)
Sent: Tue 5/29/2007 10:59 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CME Call-forward question [bcc][faked-from][html-rem]



The scenario:

CME 3.3

x1000 is CFA to x1001. I want the caller who called x1000 to get the
voicemail box of x1001 if x1001 doesn't answer.

Is this possible? I know in call manager you would need to create a
unique VM profile to accomplish this.

Thanks,

Jeff
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip



Jeff Anderson (Enventis)

2007-05-29, 7:11 pm

The voicemail system is CUE. Both of those numbers (1000 and 1001) have
a VM box in unity so I don't know how you would use an alternate
extension.

Thanks,

________________________________

From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
Sent: Tuesday, May 29, 2007 1:47 PM
To: Jeff Anderson (Enventis); cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] CME Call-forward question
[bcc][faked-from][html-rem]

What voice mail system? unity? cue?

In unity you can configure the alternate extension to contain 1001 in
it.

You can also translate the calling number using voice translation rules
on the cme.

-------------------------------------------
Regards,
Avner Izhar
Technical Instructor
CCIE #15999 (Voice)
Voice: (702) 968-5100
Fax: (702) 446-8012
E-mail: aizhar@ccbootcamp.com
Network Learning Inc - A cisco Sponsored Organization(SO) YES! We take
Cisco Learning credits!
http://www.ccbootcamp.com
<https://exchange.ccbootcamp.com/exc...L=http://www.cc
bootcamp.com> (Cisco Training and Rental Racks)
http://www.ccbootcamp.com/groupstudy.html
<https://exchange.ccbootcamp.com/exc...L=http://www.cc
bootcamp.com/groupstudy.html> (groupstudy member discounts!)
Toll Free: 877-NLI-CCIE (877-654-2243)
Outside USA: 702-968-5100
FAX: 702-446-8012

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Jeff Anderson
(Enventis)
Sent: Tue 5/29/2007 10:59 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CME Call-forward question
[bcc][faked-from][html-rem]
The scenario:

CME 3.3

x1000 is CFA to x1001. I want the caller who called x1000 to get the
voicemail box of x1001 if x1001 doesn't answer.

Is this possible? I know in call manager you would need to create a
unique VM profile to accomplish this.

Thanks,

Jeff
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Avner Izhar

2007-05-29, 7:11 pm

Why would you need a voice mail box for x1000, it is CFA to x1001, isn't it? not sure I follow the call flows in this scenario.

-------------------------------------------
Regards,
Avner Izhar
Technical Instructor
CCIE #15999 (Voice)
Voice: (702) 968-5100
Fax: (702) 446-8012
E-mail: aizhar@ccbootcamp.com
Network Learning Inc - A cisco Sponsored Organization(SO) YES! We take cisco Learning credits!
http://www.ccbootcamp.com <https://exchange.ccbootcamp.com/exc....ccbootcamp.com> (Cisco Training and Rental Racks)
http://www.ccbootcamp.com/groupstudy.html <https://exchange.ccbootcamp.com/exc...groupstudy.html> (groupstudy member discounts!)
Toll Free: 877-NLI-CCIE (877-654-2243)
Outside USA: 702-968-5100
FAX: 702-446-8012


________________________________

From: Jeff Anderson (Enventis) [mailto:janderson@enventis.com]
Sent: Tue 5/29/2007 12:20 PM
To: Avner Izhar; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] CME Call-forward question [bcc][faked-from][html-rem] [mx][html-rem]



The voicemail system is CUE. Both of those numbers (1000 and 1001) have
a VM box in unity so I don't know how you would use an alternate
extension.

Thanks,

________________________________

From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
Sent: Tuesday, May 29, 2007 1:47 PM
To: Jeff Anderson (Enventis); cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] CME Call-forward question
[bcc][faked-from][html-rem]

What voice mail system? unity? cue?

In unity you can configure the alternate extension to contain 1001 in
it.

You can also translate the calling number using voice translation rules
on the cme.

-------------------------------------------
Regards,
Avner Izhar
Technical Instructor
CCIE #15999 (Voice)
Voice: (702) 968-5100
Fax: (702) 446-8012
E-mail: aizhar@ccbootcamp.com
Network Learning Inc - A cisco Sponsored Organization(SO) YES! We take
Cisco Learning credits!
http://www.ccbootcamp.com <http://www.ccbootcamp.com/>
<https://exchange.ccbootcamp.com/exc...L=http://www.cc
bootcamp.com> (Cisco Training and Rental Racks)
http://www.ccbootcamp.com/groupstudy.html
<https://exchange.ccbootcamp.com/exc...L=http://www.cc
bootcamp.com/groupstudy.html> (groupstudy member discounts!)
Toll Free: 877-NLI-CCIE (877-654-2243)
Outside USA: 702-968-5100
FAX: 702-446-8012

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Jeff Anderson
(Enventis)
Sent: Tue 5/29/2007 10:59 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CME Call-forward question
[bcc][faked-from][html-rem]
The scenario:

CME 3.3

x1000 is CFA to x1001. I want the caller who called x1000 to get the
voicemail box of x1001 if x1001 doesn't answer.

Is this possible? I know in call manager you would need to create a
unique VM profile to accomplish this.

Thanks,

Jeff
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip



Jeff Anderson (Enventis)

2007-05-29, 7:11 pm

The call forward is a temporary thing.

For example:

Joe at x1000 is out of town for a week. During this time period they
would like all his calls to go to Sally. If sally doesn't answer her
phone they want the caller to leave a VM in Sally's mailbox.

I do understand what needs to be done to translate that call coming into
the system. I was hoping for a more user friendly solution.

Thanks,

________________________________

From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
Sent: Tuesday, May 29, 2007 2:26 PM
To: Jeff Anderson (Enventis); cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] CME Call-forward question
[bcc][faked-from][html-rem] [mx][html-rem]

Why would you need a voice mail box for x1000, it is CFA to x1001, isn't
it? not sure I follow the call flows in this scenario.

-------------------------------------------
Regards,
Avner Izhar
Technical Instructor
CCIE #15999 (Voice)
Voice: (702) 968-5100
Fax: (702) 446-8012
E-mail: aizhar@ccbootcamp.com
Network Learning Inc - A cisco Sponsored Organization(SO) YES! We take
Cisco Learning credits!
http://www.ccbootcamp.com
<https://exchange.ccbootcamp.com/exc...L=http://www.cc
bootcamp.com> (Cisco Training and Rental Racks)
http://www.ccbootcamp.com/groupstudy.html
<https://exchange.ccbootcamp.com/exc...L=http://www.cc
bootcamp.com/groupstudy.html> (groupstudy member discounts!)
Toll Free: 877-NLI-CCIE (877-654-2243)
Outside USA: 702-968-5100
FAX: 702-446-8012

________________________________

From: Jeff Anderson (Enventis) [mailto:janderson@enventis.com]
Sent: Tue 5/29/2007 12:20 PM
To: Avner Izhar; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] CME Call-forward question
[bcc][faked-from][html-rem] [mx][html-rem]
The voicemail system is CUE. Both of those numbers (1000 and 1001) have
a VM box in unity so I don't know how you would use an alternate
extension.

Thanks,

________________________________

From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
Sent: Tuesday, May 29, 2007 1:47 PM
To: Jeff Anderson (Enventis); cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] CME Call-forward question
[bcc][faked-from][html-rem]

What voice mail system? unity? cue?

In unity you can configure the alternate extension to contain 1001 in
it.

You can also translate the calling number using voice translation rules
on the cme.

-------------------------------------------
Regards,
Avner Izhar
Technical Instructor
CCIE #15999 (Voice)
Voice: (702) 968-5100
Fax: (702) 446-8012
E-mail: aizhar@ccbootcamp.com
Network Learning Inc - A cisco Sponsored Organization(SO) YES! We take
Cisco Learning credits!
http://www.ccbootcamp.com <http://www.ccbootcamp.com/>
<https://exchange.ccbootcamp.com/exc...L=http://www.cc
bootcamp.com> (Cisco Training and Rental Racks)
http://www.ccbootcamp.com/groupstudy.html
<https://exchange.ccbootcamp.com/exc...L=http://www.cc
bootcamp.com/groupstudy.html> (groupstudy member discounts!)
Toll Free: 877-NLI-CCIE (877-654-2243)
Outside USA: 702-968-5100
FAX: 702-446-8012

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Jeff Anderson
(Enventis)
Sent: Tue 5/29/2007 10:59 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CME Call-forward question
[bcc][faked-from][html-rem]
The scenario:

CME 3.3

x1000 is CFA to x1001. I want the caller who called x1000 to get the
voicemail box of x1001 if x1001 doesn't answer.

Is this possible? I know in call manager you would need to create a
unique VM profile to accomplish this.

Thanks,

Jeff
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Justin Steinberg

2007-05-29, 7:11 pm

Last I checked (prior to CME 4), the CME/CUE solution worked of off
'Last Redirected Party" when handling forwarded calls. This is the
complete opposite from CallManager which operates under the 'First
Redirected Party'.

I don't believe there is any way to change that functionality for CM
or CME. Lucky for you the CME/CUE solution does exactly what you
want.

Justin

On 5/29/07, Jeff Anderson (Enventis) <janderson@enventis.com> wrote:
>
>
>
>
> The call forward is a temporary thing.
>
>
>
> For example:
>
>
>
> Joe at x1000 is out of town for a week. During this time period they would
> like all his calls to go to Sally. If sally doesn't answer her phone they
> want the caller to leave a VM in Sally's mailbox.
>
>
>
> I do understand what needs to be done to translate that call coming into the
> system. I was hoping for a more user friendly solution.
>
>
>
> Thanks,
>
>
>
> ________________________________
>
>
> From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
> Sent: Tuesday, May 29, 2007 2:26 PM
> To: Jeff Anderson (Enventis); cisco-voip@puck.nether.net
> Subject: RE: [cisco-voip] CME Call-forward question
> [bcc][faked-from][html-rem] [mx][html-rem]
>
>
>
>
>
>
> Why would you need a voice mail box for x1000, it is CFA to x1001, isn't it?
> not sure I follow the call flows in this scenario.
>
>
>
> ------------------------------------------- Regards, Avner
> Izhar Technical Instructor CCIE #15999 (Voice) Voice: (702) 968-5100 Fax:
> (702) 446-8012 E-mail: aizhar@ccbootcamp.com Network Learning Inc - A Cisco
> Sponsored Organization(SO) YES! We take cisco Learning credits!
> http://www.ccbootcamp.com (Cisco Training and Rental Racks)
> http://www.ccbootcamp.com/groupstudy.html (groupstudy
> member discounts!)
> Toll Free: 877-NLI-CCIE (877-654-2243)
> Outside USA: 702-968-5100
> FAX: 702-446-8012
>
>
>
> ________________________________
>
>
> From: Jeff Anderson (Enventis) [mailto:janderson@enventis.com]
> Sent: Tue 5/29/2007 12:20 PM
> To: Avner Izhar; cisco-voip@puck.nether.net
> Subject: RE: [cisco-voip] CME Call-forward question
> [bcc][faked-from][html-rem] [mx][html-rem]
>
>
> The voicemail system is CUE. Both of those numbers (1000 and 1001) have
> a VM box in unity so I don't know how you would use an alternate
> extension.
>
> Thanks,
>
> ________________________________
>
> From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
> Sent: Tuesday, May 29, 2007 1:47 PM
> To: Jeff Anderson (Enventis); cisco-voip@puck.nether.net
> Subject: RE: [cisco-voip] CME Call-forward question
> [bcc][faked-from][html-rem]
>
> What voice mail system? unity? cue?
>
> In unity you can configure the alternate extension to contain 1001 in
> it.
>
> You can also translate the calling number using voice translation rules
> on the cme.
>
> -------------------------------------------
> Regards,
> Avner Izhar
> Technical Instructor
> CCIE #15999 (Voice)
> Voice: (702) 968-5100
> Fax: (702) 446-8012
> E-mail: aizhar@ccbootcamp.com
> Network Learning Inc - A cisco Sponsored Organization(SO) YES! We take
> cisco Learning credits!
> http://www.ccbootcamp.com
> <https://exchange.ccbootcamp.com/exc...L=http://www.cc
> bootcamp.com> (Cisco Training and Rental Racks)
> http://www.ccbootcamp.com/groupstudy.html
> <https://exchange.ccbootcamp.com/exc...L=http://www.cc
> bootcamp.com/groupstudy.html> (groupstudy member discounts!)
> Toll Free: 877-NLI-CCIE (877-654-2243)
> Outside USA: 702-968-5100
> FAX: 702-446-8012
>
> ________________________________
>
> From: cisco-voip-bounces@puck.nether.net on behalf of Jeff
> Anderson
> (Enventis)
> Sent: Tue 5/29/2007 10:59 AM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] CME Call-forward question
> [bcc][faked-from][html-rem]
> The scenario:
>
> CME 3.3
>
> x1000 is CFA to x1001. I want the caller who called x1000 to get the
> voicemail box of x1001 if x1001 doesn't answer.
>
> Is this possible? I know in call manager you would need to create a
> unique VM profile to accomplish this.
>
> Thanks,
>
> Jeff
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

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