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Home > Archive > Voice over IP Cisco > May 2007 > Error message while installing CCM 4.0 Subscriber
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| Author |
Error message while installing CCM 4.0 Subscriber
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| PRASHANT K 2007-05-31, 1:11 pm |
| Hi all,
This is the actual error message im getting while installing the subscriber:
"THE INSTALLATION FAILED TO VERIFY THE cisco CALLMANAGER VERSION THAT RUNS
ON THE PUBLISHER DATABASE SERVER. CANCEL THE INSTALLTION, AND REVIEW THE LOG
FILE AT C:\PROGRAM FILES\COMMON FILES\CISCO\LOGS\CCMUINST.LOG "
05/31/2007 16:23:03.140 MSIApi.cpp MSICheckPubVersion Function
Started
05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion Successful in
setting property: PubVersionMatch to false
05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion Successful in
getting property: PUBSVRNAME value: CCM1
05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion Successful in
getting property: BUILDVERSION value: 4.0(1)
05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion Error failed
to get registry key: SOFTWARE\Cisco Systems, Inc.\CallManager value: Build
05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion Error code :
1603
05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion Message
displayed to user: The installation failed to verify the cisco CallManager
version that runs on the publisher database server. Cancel the
installation, and review the log file at C:\Program Files\Common
Files\Cisco\Logs\CCMUIInst.log
The Publisher is working fine. I checked the logs, registry, but im unable
to solve this.
Thanks and Regards,
Prashant
| |
| Ryan Ratliff 2007-05-31, 1:11 pm |
| On the subscriber run regedit, then see if you can connect to the =
publisher via hostname (ccm1) and browse to HKLM\SOFTWARE\Cisco =
Systems, Inc.\CallManager\Build
-Ryan
On May 31, 2007, at 10:37 AM, PRASHANT K wrote:
Hi all,
This is the actual error message im getting while installing the =
subscriber: =93THE INSTALLATION FAILED TO VERIFY THE cisco CALLMANAGER =
VERSION THAT RUNS ON THE PUBLISHER DATABASE SERVER. CANCEL THE =
INSTALLTION, AND REVIEW THE LOG FILE AT C:\PROGRAM FILES\COMMON FILES =
\CISCO\LOGS\CCMUINST.LOG =93
05/31/2007 16:23:03.140 MSIApi.cpp MSICheckPubVersion =
Function Started
05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion =
Successful in setting property: PubVersionMatch to false
05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion =
Successful in getting property: PUBSVRNAME value: CCM1
05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion =
Successful in getting property: BUILDVERSION value: 4.0(1)
05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion Error =
failed to get registry key: SOFTWARE\Cisco Systems, Inc.\CallManager =
value: Build
05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion Error =
code : 1603
05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion =
Message displayed to user: The installation failed to verify the =
Cisco CallManager version that runs on the publisher database =
server. Cancel the installation, and review the log file at C: =
\Program Files\Common Files\Cisco\Logs\CCMUIInst.log
The Publisher is working fine. I checked the logs, registry, but im =
unable to solve this=85
Thanks and Regards,
Prashant
________________________________________
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cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Jonathan Charles 2007-05-31, 1:11 pm |
| Is the subscriber running the same version as the publisher?
Jonathan
On 5/31/07, PRASHANT K <prashant.k@tvisha.com> wrote:
>
>
>
>
> Hi all,
>
>
>
> This is the actual error message im getting while installing the subscrib=
er:
> "THE INSTALLATION FAILED TO VERIFY THE cisco CALLMANAGER VERSION THAT RUNS
> ON THE PUBLISHER DATABASE SERVER. CANCEL THE INSTALLTION, AND REVIEW THE =
LOG
> FILE AT C:\PROGRAM FILES\COMMON FILES\CISCO\LOGS\CCMUINST.LOG "
>
>
>
> 05/31/2007 16:23:03.140 MSIApi.cpp MSICheckPubVersion Function
> Started
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion Successful=
in
> setting property: PubVersionMatch to false
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion Successful=
in
> getting property: PUBSVRNAME value: CCM1
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion Successful=
in
> getting property: BUILDVERSION value: 4.0(1)
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion Error fail=
ed
> to get registry key: SOFTWARE\Cisco Systems, Inc.\CallManager value: Build
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion Error code=
:
> 1603
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion Message
> displayed to user: The installation failed to verify the cisco CallManager
> version that runs on the publisher database server. Cancel the
> installation, and review the log file at C:\Program Files\Common
> Files\Cisco\Logs\CCMUIInst.log
>
>
>
> The Publisher is working fine. I checked the logs, registry, but im unable
> to solve this=85
>
>
>
> Thanks and Regards,
>
> Prashant
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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