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Home > Archive > Voice over IP Cisco > June 2007 > Message server offline, with Unity
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Message server offline, with Unity
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| Ian du Preez 2007-06-22, 7:11 am |
| Hi all
I have Unity 4.2(1) set up as UM to Exchange 2003 SP2.
Imported some users, but when they try to access their VM on the phone it
plays the UMR message that says the Message server is off line.
In the Event log I see these errors
Event id :110
Source : CiscoUnity_UMR
Description:
The Unity Message Repository cannot communicate with the Partner Mail Server
to deliver messages. Messages will be held in the temporary store until the
mail server is available. 1446
Event id :1017
Source : CiscoUnity_ExchangeMo
Description:
The Partner Exchange Server <EXServer> is offline during ExchangeMonitor
Startup. All message notification processing is disabled until this has been
resolved. When the Exchange Monitor detects that this server is back online,
registration for notifications will proceed.
The current member server is <EXServer> witch is not the BridgeHead.
Now I?m trying to run the Unity Message Store Configuration Wizard.
I specify <BHServer> as the new Exchange Server and the First Storage group
as the Mailbox store.
The moment I press Next the Wizard closes dow and gives this event error.
Event id :318
Source : SQLSERVERAGENT
Description:
Unable to read local eventlog (reason: The data area passed to a system call
is too small).
Any one with ideas?
Thanks
PS
I also get a few event errors from the CiscoUnity_PhGreeting Source.
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| Eduardo Castro 2007-06-22, 1:11 pm |
| This looks like there may be a problem with your exchange server. Have you
check the event viewer? Also, check the space left in the hardrives c:
and d: make sure they are not full.
I did google the error messages, but did not find a closer answer.
On 6/21/07, Ian du Preez <iandupreez@gmail.com> wrote:
>
> Hi all
>
> I have Unity 4.2(1) set up as UM to Exchange 2003 SP2.
> Imported some users, but when they try to access their VM on the phone it
> plays the UMR message that says the Message server is off line.
>
> In the Event log I see these errors
>
> Event id :110
> Source : CiscoUnity_UMR
> Description:
> The Unity Message Repository cannot communicate with the Partner Mail
> Server to deliver messages. Messages will be held in the temporary store
> until the mail server is available. 1446
>
> Event id :1017
> Source : CiscoUnity_ExchangeMo
> Description:
> The Partner Exchange Server <EXServer> is offline during ExchangeMonitor
> Startup. All message notification processing is disabled until this has been
> resolved. When the Exchange Monitor detects that this server is back online,
> registration for notifications will proceed.
>
>
> The current member server is <EXServer> witch is not the BridgeHead.
>
> Now I?m trying to run the Unity Message Store Configuration Wizard.
> I specify <BHServer> as the new Exchange Server and the First Storage
> group as the Mailbox store.
> The moment I press Next the Wizard closes dow and gives this event error.
>
> Event id :318
> Source : SQLSERVERAGENT
> Description:
> Unable to read local eventlog (reason: The data area passed to a system
> call is too small).
>
> Any one with ideas?
>
> Thanks
>
> PS
> I also get a few event errors from the CiscoUnity_PhGreeting Source.
>
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