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Home > Archive > Voice over IP Cisco > July 2007 > how to record calls on ccme environment
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how to record calls on ccme environment
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| gokhan senol 2007-07-23, 1:11 pm |
| Hi
i got ccme 3.3 on 2851 router , one pri connection, and also one voip connection with an ISP for international calls.
what i wanna do is to Record the calls.
ppl from my company calls the customers (local calls go out from pri and int.calls go from ISP)
How can i manage this. any idea ?
thanks a lot
________________________________________
________________________________________
____
Moody friends. Drama queens. Your life? Nope! - their life, your story. Play Sims Stories at Yahoo! Games.
http://sims.yahoo.com/
| |
| pwalenta@wi.rr.com 2007-07-23, 1:11 pm |
| This might seem easier than you think.
Since there's one point where all outside calls hit the network, you
will first need to set up a span/monitor port on that connection
(whichever Ethernet handles your phone's audio streams).
Second, I would recommend the free too "Cain and Abel". It is capable
of recording and monitoring RTP streams (and it costs nothing!). Keep
in mind though, it is free, comes with no support, and no fancy
recording options - it records and that is it.
There are several commercial packages available to record also, but they
generally cost quite a bit of money.
----- Original Message -----
From: gokhan senol <gokhanciscottl@yahoo.com>
Date: Monday, July 23, 2007 8:41 am
Subject: [cisco-voip] how to record calls on ccme environment
To: cisco-voip@puck.nether.net
> Hi
>
> i got ccme 3.3 on 2851 router , one pri connection, and also one
> voip connection with an ISP for international calls.
> what i wanna do is to Record the calls.
> ppl from my company calls the customers (local calls go out from
> pri and int.calls go from ISP)
> How can i manage this. any idea ?
>
> thanks a lot
>
>
>
>
________________________________________
________________________________________
____
> Moody friends. Drama queens. Your life? Nope! - their life, your
> story. Play Sims Stories at Yahoo! Games.
> http://sims.yahoo.com/
| |
| Pete Fabian 2007-07-23, 1:11 pm |
| For troubleshooting problems I use ethereal (wireshark), just span the
uplink port.
For end-user's who want to record calls, I point them to:
http://www.usbcallrecord.com/universal_adapter.htm
think it costs like $100 per unit, but works pretty well
Pete
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of pwalenta@wi.rr.com
Sent: Monday, July 23, 2007 6:49 AM
To: gokhan senol
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] how to record calls on ccme environment
This might seem easier than you think.
Since there's one point where all outside calls hit the network, you
will first need to set up a span/monitor port on that connection
(whichever Ethernet handles your phone's audio streams).
Second, I would recommend the free too "Cain and Abel". It is capable
of recording and monitoring RTP streams (and it costs nothing!). Keep
in mind though, it is free, comes with no support, and no fancy
recording options - it records and that is it.
There are several commercial packages available to record also, but they
generally cost quite a bit of money.
----- Original Message -----
From: gokhan senol <gokhanciscottl@yahoo.com>
Date: Monday, July 23, 2007 8:41 am
Subject: [cisco-voip] how to record calls on ccme environment
To: cisco-voip@puck.nether.net
> Hi
>
> i got ccme 3.3 on 2851 router , one pri connection, and also one
> voip connection with an ISP for international calls.
> what i wanna do is to Record the calls.
> ppl from my company calls the customers (local calls go out from
> pri and int.calls go from ISP)
> How can i manage this. any idea ?
>
> thanks a lot
>
>
>
>
________________________________________
____________________________________
________
> Moody friends. Drama queens. Your life? Nope! - their life, your
> story. Play Sims Stories at Yahoo! Games.
> http://sims.yahoo.com/
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Vince Loschiavo 2007-07-23, 1:11 pm |
| http://www.oxid.it/cain.html
Span the port and use the software....it works great.
________________________________________
____________________
Vincent Loschiavo
Senior Consultant
Datacorp
18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
"Cisco Advanced Unified Communications Partner"
Cell Phone: 786-282-1164
Office Phone: 954-671-5669
Main Office: 305-594-6933
________________________________________
____________________
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Pete Fabian
Sent: Monday, July 23, 2007 11:15 AM
To: pwalenta@wi.rr.com; 'gokhan senol'
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] how to record calls on ccme environment
For troubleshooting problems I use ethereal (wireshark), just span the
uplink port.
For end-user's who want to record calls, I point them to:
http://www.usbcallrecord.com/universal_adapter.htm
think it costs like $100 per unit, but works pretty well
Pete
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of
pwalenta@wi.rr.com
Sent: Monday, July 23, 2007 6:49 AM
To: gokhan senol
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] how to record calls on ccme environment
This might seem easier than you think.
Since there's one point where all outside calls hit the network, you
will first need to set up a span/monitor port on that connection
(whichever Ethernet handles your phone's audio streams).
Second, I would recommend the free too "Cain and Abel". It is capable
of recording and monitoring RTP streams (and it costs nothing!). Keep
in mind though, it is free, comes with no support, and no fancy
recording options - it records and that is it.
There are several commercial packages available to record also, but they
generally cost quite a bit of money.
----- Original Message -----
From: gokhan senol <gokhanciscottl@yahoo.com>
Date: Monday, July 23, 2007 8:41 am
Subject: [cisco-voip] how to record calls on ccme environment
To: cisco-voip@puck.nether.net
> Hi
>
> i got ccme 3.3 on 2851 router , one pri connection, and also one
> voip connection with an ISP for international calls.
> what i wanna do is to Record the calls.
> ppl from my company calls the customers (local calls go out from
> pri and int.calls go from ISP)
> How can i manage this. any idea ?
>
> thanks a lot
>
>
>
>
________________________________________
________________________________
____
________
> Moody friends. Drama queens. Your life? Nope! - their life, your
> story. Play Sims Stories at Yahoo! Games.
> http://sims.yahoo.com/
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
|
|
| Nick Marus 2007-07-23, 7:11 pm |
| ehhh... Antivirus tags as malicious and doest allow install... 
On 7/23/07, Vince Loschiavo <VLoschiavo@data-corporation.com> wrote:
>
> http://www.oxid.it/cain.html
>
> Span the port and use the software....it works great.
>
> ________________________________________
____________________
> Vincent Loschiavo
> Senior Consultant
> Datacorp
> 18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
> "Cisco Advanced Unified Communications Partner"
> Cell Phone: 786-282-1164
> Office Phone: 954-671-5669
> Main Office: 305-594-6933
> ________________________________________
____________________
>
> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Pete Fabian
> Sent: Monday, July 23, 2007 11:15 AM
> To: pwalenta@wi.rr.com; 'gokhan senol'
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] how to record calls on ccme environment
>
> For troubleshooting problems I use ethereal (wireshark), just span the
> uplink port.
>
> For end-user's who want to record calls, I point them to:
> http://www.usbcallrecord.com/universal_adapter.htm
>
> think it costs like $100 per unit, but works pretty well
>
> Pete
>
>
> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of
> pwalenta@wi.rr.com
> Sent: Monday, July 23, 2007 6:49 AM
> To: gokhan senol
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] how to record calls on ccme environment
>
> This might seem easier than you think.
>
> Since there's one point where all outside calls hit the network, you
> will first need to set up a span/monitor port on that connection
> (whichever Ethernet handles your phone's audio streams).
>
> Second, I would recommend the free too "Cain and Abel". It is capable
> of recording and monitoring RTP streams (and it costs nothing!). Keep
> in mind though, it is free, comes with no support, and no fancy
> recording options - it records and that is it.
>
> There are several commercial packages available to record also, but they
> generally cost quite a bit of money.
>
> ----- Original Message -----
> From: gokhan senol <gokhanciscottl@yahoo.com>
> Date: Monday, July 23, 2007 8:41 am
> Subject: [cisco-voip] how to record calls on ccme environment
> To: cisco-voip@puck.nether.net
>
> ________________________________________
________________________________
> ____
> ________
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
Nick Marus
nmarus@gmail.com
| |
| Cisco Subscriber 2007-07-23, 7:11 pm |
| We're in the process of implementing a national call recording solution
from co-nexus (www.4cxm.com). It has a nice interface (web-based), but
implementation is not going as smoothly as I had hoped.
________________________________
<http://www.cbvcollections.com/cbvImages/ecardlogo.jpg>
Frank Wakelin
Manager, Network/Telephony Services
100 - 814 Richards St.
Vancouver, BC
V6B 3A7
Telephone: (604) 661-7906
Mobile: (778) 229-9461
Fax: (604) 661-7996
fwakelin@cbvcollections.com
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of gokhan senol
Sent: July 23, 2007 05:38
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] how to record calls on ccme environment
Hi
i got ccme 3.3 on 2851 router , one pri connection, and also one voip
connection with an ISP for international calls.
what i wanna do is to Record the calls.
ppl from my company calls the customers (local calls go out from pri and
int.calls go from ISP)
How can i manage this. any idea ?
thanks a lot
________________________________
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