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Home > Archive > Voice over IP Cisco > July 2007 > shared line as primary line
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shared line as primary line
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| Christopher M. Bomba 2007-07-26, 7:11 pm |
| There is a bug in CCM 5.1 and will not be fixed until 5.13 where you have shared lines on phones.
Problem:
Say you have 3 phones (A,B,C). Extension 5000.
When you have Phone A - 5000, Phone B - 5000, and Phone C - 5000 configured with a shared line, and you want to change one of them to a different number. If you just go to Phone C and click on the line and change the number to 5001 it will break either i
nbound or outbound calls to the other phones that have 5000 configured on them. The only way to get that fixed after you break it is to either put 5000 on another phone or you can go into the directory number and make not active then active again.
Also the other way we found to get around this is to delete the line off the phone you are giving a new extension, then add the new extension onto that phone. Also you can use the Modify Button screen to remove the extension that you are going to change
| |
| Kris Seraphine 2007-07-27, 1:11 am |
| Do you have a bug ID for that issue?
On 7/26/07, Christopher M. Bomba <cbomba@s4nets.com> wrote:
>
> There is a bug in CCM 5.1 and will not be fixed until 5.13 where you have
> shared lines on phones.
>
> Problem:
>
> Say you have 3 phones (A,B,C). Extension 5000.
>
> When you have Phone A - 5000, Phone B - 5000, and Phone C - 5000
> configured with a shared line, and you want to change one of them to a
> different number. If you just go to Phone C and click on the line and
> change the number to 5001 it will break either inbound or outbound calls to
> the other phones that have 5000 configured on them. The only way to get
> that fixed after you break it is to either put 5000 on another phone or you
> can go into the directory number and make not active then active again.
>
> Also the other way we found to get around this is to delete the line off
> the phone you are giving a new extension, then add the new extension onto
> that phone. Also you can use the Modify Button screen to remove the
> extension that you are going to change.
>
> That is the only thing I know of that is a gotcha with shared lines in CCM
> 5.x. There is a best practice when using shared lines on a lot of phones
> for remote sites. It has something to do with SRST and router resources I
> think. I know there is just a setting in the remote router to adapt to
> that. The best practice is not sharing a line on more than 5 phones. At
> that point you have to configure individual extensions and use a line group
> to get the call to all phones.
>
>
> Chris
>
>
>
> Date: Thu, 26 Jul 2007 11:59:15 -0400
> From: "Lelio Fulgenzi" <lelio@uoguelph.ca>
> Subject: [cisco-voip] shared line as primary line
> To: "Cisco VoIPoE List" <cisco-voip@puck.nether.net>
> Message-ID: <016401c7cf9d$eabcdf10$56196883@cfs.uoguelph.ca>
> Content-Type: text/plain; charset="iso-8859-1"
>
> I've heard people from cisco say not to do this, has anyone found out a
> bad thing about shared lines as primary lines on more than one phone?
>
> Lelio
>
> --------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo
> buffalo." WJR
> -------------- next part --------------
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> ------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> End of cisco-voip Digest, Vol 53, Issue 126
> ****************************************
***
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
kris seraphine
| |
| Christopher M. Bomba 2007-07-27, 1:11 am |
| I had it but lost it. I will ask the CSE that gave it to me to look it up again.
Once I get it I will post it.
Chris
-----Original Message-----
From: Kris Seraphine <baryonyx5@gmail.com>
Sent: Thu, July 26, 2007 3:50 pm
To: cbomba@s4nets.com
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] shared line as primary line
Do you have a bug ID for that issue?
On 7/26/07, Christopher M. Bomba <cbomba@s4nets.com> wrote:
>
> There is a bug in CCM 5.1 and will not be fixed until 5.13 where you have
> shared lines on phones.
>
> Problem:
>
> Say you have 3 phones (A,B,C). Extension 5000.
>
> When you have Phone A - 5000, Phone B - 5000, and Phone C - 5000
> configured with a shared line, and you want to change one of them to a
> different number. If you just go to Phone C and click on the line and
> change the number to 5001 it will break either inbound or outbound calls to
> the other phones that have 5000 configured on them. The only way to get
> that fixed after you break it is to either put 5000 on another phone or you
> can go into the directory number and make not active then active again.
>
> Also the other way we found to get around this is to delete the line off
> the phone you are giving a new extension, then add the new extension onto
> that phone. Also you can use the Modify Button screen to remove the
> extension that you are going to change.
>
> That is the only thing I know of that is a gotcha with shared lines in CCM
> 5.x. There is a best practice when using shared lines on a lot of phones
> for remote sites. It has something to do with SRST and router resources I
> think. I know there is just a setting in the remote router to adapt to
> that. The best practice is not sharing a line on more than 5 phones. At
> that point you have to configure individual extensions and use a line group
> to get the call to all phones.
>
>
> Chris
>
>
>
> Date: Thu, 26 Jul 2007 11:59:15 -0400
> From: "Lelio Fulgenzi" <lelio@uoguelph.ca>
> Subject: [cisco-voip] shared line as primary line
> To: "Cisco VoIPoE List" <cisco-voip@puck.nether.net>
> Message-ID: <016401c7cf9d$eabcdf10$56196883@cfs.uoguelph.ca>
> Content-Type: text/plain; charset="iso-8859-1"
>
> I've heard people from cisco say not to do this, has anyone found out a
> bad thing about shared lines as primary lines on more than one phone?
>
> Lelio
>
> --------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo
> buffalo." WJR
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
> https://puck.nether.net/pipermail/c...attachment.html
>
> ------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> End of cisco-voip Digest, Vol 53, Issue 126
> ****************************************
***
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
kris seraphine
| |
| Ryan Ratliff 2007-07-27, 1:11 pm |
| The bug ID is CSCsj32735. It will be fixed in 5.1.1.3124-1, due out next
week.
-Ryan
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Christopher M.
Bomba
Sent: Thursday, July 26, 2007 4:03 PM
To: Kris Seraphine
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] shared line as primary line
I had it but lost it. I will ask the CSE that gave it to me to look it up
again.
Once I get it I will post it.
Chris
-----Original Message-----
From: Kris Seraphine <baryonyx5@gmail.com>
Sent: Thu, July 26, 2007 3:50 pm
To: cbomba@s4nets.com
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] shared line as primary line
Do you have a bug ID for that issue?
On 7/26/07, Christopher M. Bomba <cbomba@s4nets.com> wrote:
>
> There is a bug in CCM 5.1 and will not be fixed until 5.13 where you
> have shared lines on phones.
>
> Problem:
>
> Say you have 3 phones (A,B,C). Extension 5000.
>
> When you have Phone A - 5000, Phone B - 5000, and Phone C - 5000
> configured with a shared line, and you want to change one of them to a
> different number. If you just go to Phone C and click on the line and
> change the number to 5001 it will break either inbound or outbound
> calls to the other phones that have 5000 configured on them. The only
> way to get that fixed after you break it is to either put 5000 on
> another phone or you can go into the directory number and make not active
then active again.
>
> Also the other way we found to get around this is to delete the line
> off the phone you are giving a new extension, then add the new
> extension onto that phone. Also you can use the Modify Button screen
> to remove the extension that you are going to change.
>
> That is the only thing I know of that is a gotcha with shared lines in
> CCM 5.x. There is a best practice when using shared lines on a lot of
> phones for remote sites. It has something to do with SRST and router
> resources I think. I know there is just a setting in the remote
> router to adapt to that. The best practice is not sharing a line on
> more than 5 phones. At that point you have to configure individual
> extensions and use a line group to get the call to all phones.
>
>
> Chris
>
>
>
> Date: Thu, 26 Jul 2007 11:59:15 -0400
> From: "Lelio Fulgenzi" <lelio@uoguelph.ca>
> Subject: [cisco-voip] shared line as primary line
> To: "Cisco VoIPoE List" <cisco-voip@puck.nether.net>
> Message-ID: <016401c7cf9d$eabcdf10$56196883@cfs.uoguelph.ca>
> Content-Type: text/plain; charset="iso-8859-1"
>
> I've heard people from cisco say not to do this, has anyone found out
> a bad thing about shared lines as primary lines on more than one phone?
>
> Lelio
>
> ----------------------------------------------------------------------
> ----------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo
> buffalo." WJR
> -------------- next part -------------- An HTML attachment was
> scrubbed...
> URL:
> https://puck.nether.net/pipermail/c...s/20070726/07f3
> ab22/attachment.html
>
> ------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> End of cisco-voip Digest, Vol 53, Issue 126
> ****************************************
***
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
kris seraphine
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Christopher M. Bomba 2007-07-27, 1:11 pm |
| Thanks
-----Original Message-----
From: Ryan Ratliff <rratliff@cisco.com>
Sent: Fri, July 27, 2007 9:39 am
To: cbomba@s4nets.com, 'Kris Seraphine' <baryonyx5@gmail.com>
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] shared line as primary line
The bug ID is CSCsj32735. It will be fixed in 5.1.1.3124-1, due out next
week.
-Ryan
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Christopher M.
Bomba
Sent: Thursday, July 26, 2007 4:03 PM
To: Kris Seraphine
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] shared line as primary line
I had it but lost it. I will ask the CSE that gave it to me to look it up
again.
Once I get it I will post it.
Chris
-----Original Message-----
From: Kris Seraphine <baryonyx5@gmail.com>
Sent: Thu, July 26, 2007 3:50 pm
To: cbomba@s4nets.com
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] shared line as primary line
Do you have a bug ID for that issue?
On 7/26/07, Christopher M. Bomba <cbomba@s4nets.com> wrote:
>
> There is a bug in CCM 5.1 and will not be fixed until 5.13 where you
> have shared lines on phones.
>
> Problem:
>
> Say you have 3 phones (A,B,C). Extension 5000.
>
> When you have Phone A - 5000, Phone B - 5000, and Phone C - 5000
> configured with a shared line, and you want to change one of them to a
> different number. If you just go to Phone C and click on the line and
> change the number to 5001 it will break either inbound or outbound
> calls to the other phones that have 5000 configured on them. The only
> way to get that fixed after you break it is to either put 5000 on
> another phone or you can go into the directory number and make not active
then active again.
>
> Also the other way we found to get around this is to delete the line
> off the phone you are giving a new extension, then add the new
> extension onto that phone. Also you can use the Modify Button screen
> to remove the extension that you are going to change.
>
> That is the only thing I know of that is a gotcha with shared lines in
> CCM 5.x. There is a best practice when using shared lines on a lot of
> phones for remote sites. It has something to do with SRST and router
> resources I think. I know there is just a setting in the remote
> router to adapt to that. The best practice is not sharing a line on
> more than 5 phones. At that point you have to configure individual
> extensions and use a line group to get the call to all phones.
>
>
> Chris
>
>
>
> Date: Thu, 26 Jul 2007 11:59:15 -0400
> From: "Lelio Fulgenzi" <lelio@uoguelph.ca>
> Subject: [cisco-voip] shared line as primary line
> To: "Cisco VoIPoE List" <cisco-voip@puck.nether.net>
> Message-ID: <016401c7cf9d$eabcdf10$56196883@cfs.uoguelph.ca>
> Content-Type: text/plain; charset="iso-8859-1"
>
> I've heard people from cisco say not to do this, has anyone found out
> a bad thing about shared lines as primary lines on more than one phone?
>
> Lelio
>
> ----------------------------------------------------------------------
> ----------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo
> buffalo." WJR
> -------------- next part -------------- An HTML attachment was
> scrubbed...
> URL:
> https://puck.nether.net/pipermail/c...s/20070726/07f3
> ab22/attachment.html
>
> ------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> End of cisco-voip Digest, Vol 53, Issue 126
> ****************************************
***
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
kris seraphine
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
|
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