Voice over IP Cisco - Incoming call not receiving on SRST mode

Author

Incoming call not receiving on SRST mode

Manoj Kalpage

2007-07-27, 1:11 am

Hi All,
We have Call Manager 4.1 implementation on main office and branch
office has SRST voice gateway. When WAN up everything working normal
but WAN fails SRST site phones can make call over local BRI but they
are not receiving incoming calls. As main office cannot find SRST
phones, all incoming calls to those numbers are get forward to voice
mail. I thought AAR can be used for SRST but it seems to be not. Has
anyone come a cross this kind of situation? Any kind of information
would be greatly appreciated.

SRST and head office MGCP VOICE GATEWAY configurations are bellow

Best Regards,
Pere

*********** SRST CONFIG ******************************
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname TEST01
!
boot-start-marker
boot-end-marker
!
enable password xxxxxxxxx
!
aaa new-model
!
!
aaa authentication login userauth local
!
!
aaa session-id common
clock timezone jst 9
network-clock-participate wic 0
ip cef
!
!
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.9.200 192.168.9.254
ip dhcp excluded-address 192.168.9.1 192.168.9.99
ip dhcp excluded-address 192.168.7.151 192.168.7.254
ip dhcp excluded-address 192.168.7.1 192.168.7.99
!
ip dhcp pool DATA
network 192.168.9.0 255.255.255.0
default-router 192.168.9.1
dns-server 61.122.112.97
lease 14
!
ip dhcp pool VOICE
network 192.168.7.0 255.255.255.0
domain-name write
dns-server 172.16.0.10
default-router 192.168.7.1
option 150 ip 172.16.0.10
lease 14
!
!
ip domain name xxx.com
!
multilink bundle-name authenticated
!
isdn switch-type ntt
!
voice-card 0
!
!
!
voice translation-rule 1
rule 1 /1602/ /0335119981/
rule 2 /1607/ /0335119982/
rule 3 /1609/ /0335119983/
!
voice translation-rule 2
rule 1 /35119981/ /1602/
rule 2 /35119982/ /1607/
rule 3 /35119983/ /1609/
!
!
voice translation-profile ANI
translate calling 1
!
voice translation-profile DNIS
translate called 2
!
!
!
policy-map AutoQoS-Policy-Trust
class class-default
fair-queue
policy-map Shape-20MB
class class-default
shape average 20000000
service-policy AutoQoS-Policy-Trust
!
!
crypto isakmp policy 10
encr 3des
hash md5
authentication pre-share
group 2
crypto isakmp key 6 xxxxxx address 210.210.210.210 no-xauth
!
!
crypto ipsec transform-set KAM esp-3des esp-md5-hmac
!
crypto ipsec profile GREPRO
set transform-set KAM
!
!
interface Tunnel0
description ******* Tunnel to Main Office *********
bandwidth 2000
ip address 10.0.22.2 255.255.255.0
ip nbar protocol-discovery
tunnel source FastEthernet0/1
tunnel destination 210.210.210.210
tunnel mode ipsec ipv4
tunnel protection ipsec profile GREPRO
service-policy output Shape-20MB
!
interface FastEthernet0/0
no ip address
ip nat inside
no ip virtual-reassembly
duplex auto
speed auto
!
interface FastEthernet0/0.10
encapsulation dot1Q 10 native
ip address 192.168.9.1 255.255.255.0
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1400
!
interface FastEthernet0/0.20
encapsulation dot1Q 20
ip address 192.168.7.1 255.255.255.0
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1400
!
interface FastEthernet0/1
description ****** INTERNET **********
bandwidth 2000
ip address 124.124.124.124 255.255.255.248
ip nat outside
no ip virtual-reassembly
ip route-cache flow
ip tcp adjust-mss 1400
speed 100
full-duplex
!
interface BRI0/0/0
no ip address
isdn switch-type ntt
isdn point-to-point-setup
isdn incoming-voice voice
isdn map address .* plan unknown type unknown
!
interface BRI0/0/1
no ip address
isdn switch-type ntt
isdn point-to-point-setup
isdn incoming-voice voice
isdn map address .* plan unknown type unknown
!
interface Dialer0
no ip address
!
ip route 0.0.0.0 0.0.0.0 124.39.174.233
ip route 10.0.0.0 255.255.255.0 Tunnel0
ip route 172.20.0.0 255.255.0.0 Tunnel0
!
!
ip http server
no ip http secure-server
ip nat inside source list 102 interface FastEthernet0/1 overload
!
access-list 102 permit ip 192.168.7.0 0.0.0.255 any
access-list 102 permit ip 192.168.9.0 0.0.0.255 any
!
!!
control-plane
!
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
!
!
dial-peer voice 1 pots
destination-pattern 0110
port 0/0/0
forward-digits 3
!
dial-peer voice 2 pots
destination-pattern 0T
port 0/0/0
!
dial-peer voice 3 pots
incoming called-number .
direct-inward-dial
port 0/0/0
!
!
!
!
call-manager-fallback
secondary-dialtone 0
max-conferences 8 gain -6
transfer-system full-consult
timeouts interdigit 3
ip source-address 192.168.7.1 port 2000
max-ephones 24
max-dn 48
voicemail 00345501603
moh music-on-hold.au
time-format 24
!
!
line con 0
line aux 0
line vty 0 4
transport input telnet ssh
!
scheduler allocate 20000 1000
ntp clock-period 17178208
ntp update-calendar
ntp server 202.202.202.222 prefer
end

**************** HEAD OFFICE MGCP GATEWAY *************************

Building configuration...

Current configuration : 3649 bytes
!
version 12.3
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname PBXLMGCP01
!
boot-start-marker
boot-end-marker
!
logging buffered 5000000 debugging
no logging console

!
network-clock-participate wic 0
network-clock-participate wic 1
network-clock-select 1 T1 0/0/0
no aaa new-model
ip subnet-zero
!
!
ip cef
!
!
ip flow-cache timeout active 1
ip domain name pbxl.jp
no ftp-server write-enable
isdn switch-type primary-4ess
!
voice-card 0
no dspfarm
!
!
!
!
!
!
!
!
!
!
!
voice translation-rule 10
rule 1 /^\(.*\)/ /033523\1/
!
voice translation-rule 20
rule 1 /^\(.*\)/ /0\1/
rule 2 /35115141/ /8000/
rule 3 /35115142/ /8000/
!
!
voice translation-profile 10
translate calling 10
!
voice translation-profile 20
translate calling 20
!
!
ccm-manager redundant-host 172.16.0.13
ccm-manager mgcp
ccm-manager music-on-hold
ccm-manager config server 172.16.0.10
ccm-manager config
!
!
!
!
controller T1 0/0/0
framing esf
linecode b8zs
pri-group timeslots 1-24 service mgcp
description ######### T1 VOICE KVH #########
!
!
!
interface FastEthernet0/0
no ip address
shutdown
duplex auto
speed auto
!
interface FastEthernet0/1
ip address 172.16.0.1 255.255.0.0
ip nbar protocol-discovery
ip route-cache flow
duplex auto
speed auto
h323-gateway voip bind srcaddr 172.16.0.1
!
interface Serial0/0/0:23
no ip address
isdn switch-type primary-ntt
isdn incoming-voice voice
isdn bind-l3 ccm-manager
no cdp enable
!
interface BRI0/1/0
no ip address
isdn switch-type ntt
isdn incoming-voice voice
isdn map address .* plan unknown type unknown
!
interface BRI0/1/1
no ip address
isdn switch-type ntt
isdn incoming-voice voice
isdn map address .* plan unknown type unknown
!
ip classless
ip route 0.0.0.0 0.0.0.0 172.16.0.2
!
ip flow-export source FastEthernet0/1
ip flow-export version 5
ip flow-export destination 172.16.0.14 9996
!
ip http server
no ip http secure-server
!
snmp-server community public RO
snmp-server ifindex persist
!
!
!
control-plane
!
!
!
voice-port 0/0/0:23
cptone JP
!
voice-port 0/1/0
cptone JP
!
voice-port 0/1/1
cptone JP
!
mgcp
mgcp call-agent 172.16.0.10 2427 service-type mgcp version 0.1
mgcp rtp unreachable timeout 1000 action notify
mgcp package-capability rtp-package
no mgcp package-capability res-package
mgcp package-capability sst-package
no mgcp package-capability fxr-package
mgcp package-capability pre-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp rtp payload-type g726r16 static
mgcp bind control source-interface FastEthernet0/1
mgcp bind media source-interface FastEthernet0/1
!
mgcp profile default
!
!
!
dial-peer voice 101 pots
preference 1
destination-pattern 0T
incoming called-number .T
direct-inward-dial
port 0/1/0
!
dial-peer voice 102 pots
preference 2
destination-pattern 0T
incoming called-number .T
direct-inward-dial
port 0/1/1
!
dial-peer voice 201 voip
translation-profile incoming profile20
preference 1
destination-pattern 3523....
session target ipv4:172.16.0.10
incoming called-number .
dtmf-relay h245-alphanumeric
fax protocol pass-through g711ulaw
no vad
!
no dial-peer outbound status-check pots
!
!
call-manager-fallback
max-conferences 8
!
!
line con 0
line aux 0
line vty 0 4
timeout login response 300
absolute-timeout 60
login local
transport input telnet ssh
!
scheduler allocate 20000 1000
!
end

Justin Steinberg

2007-07-27, 1:11 am

It sounds like your DID numbers for your SRST site terminate to a Telco
circuit at your main office. The only solution to your problem is to use
'call forward on unregistered' which is available on CM 4.2 or CM6. You
would then set that to forward the extensions at your SRST site to the DID
numbers on the SRST site's local BRI.

Justin

On 7/26/07, Manoj Kalpage <manoj.kalpage@gmail.com> wrote:
>
> Hi All,
> We have Call Manager 4.1 implementation on main office and branch
> office has SRST voice gateway. When WAN up everything working normal
> but WAN fails SRST site phones can make call over local BRI but they
> are not receiving incoming calls. As main office cannot find SRST
> phones, all incoming calls to those numbers are get forward to voice
> mail. I thought AAR can be used for SRST but it seems to be not. Has
> anyone come a cross this kind of situation? Any kind of information
> would be greatly appreciated.
>
> SRST and head office MGCP VOICE GATEWAY configurations are bellow
>
> Best Regards,
> Pere
>
>
> *********** SRST CONFIG ******************************
> version 12.4
> service timestamps debug datetime msec
> service timestamps log datetime msec
> no service password-encryption
> !
> hostname TEST01
> !
> boot-start-marker
> boot-end-marker
> !
> enable password xxxxxxxxx
> !
> aaa new-model
> !
> !
> aaa authentication login userauth local
> !
> !
> aaa session-id common
> clock timezone jst 9
> network-clock-participate wic 0
> ip cef
> !
> !
> no ip dhcp use vrf connected
> ip dhcp excluded-address 192.168.9.200 192.168.9.254
> ip dhcp excluded-address 192.168.9.1 192.168.9.99
> ip dhcp excluded-address 192.168.7.151 192.168.7.254
> ip dhcp excluded-address 192.168.7.1 192.168.7.99
> !
> ip dhcp pool DATA
> network 192.168.9.0 255.255.255.0
> default-router 192.168.9.1
> dns-server 61.122.112.97
> lease 14
> !
> ip dhcp pool VOICE
> network 192.168.7.0 255.255.255.0
> domain-name write
> dns-server 172.16.0.10
> default-router 192.168.7.1
> option 150 ip 172.16.0.10
> lease 14
> !
> !
> ip domain name xxx.com
> !
> multilink bundle-name authenticated
> !
> isdn switch-type ntt
> !
> voice-card 0
> !
> !
> !
> voice translation-rule 1
> rule 1 /1602/ /0335119981/
> rule 2 /1607/ /0335119982/
> rule 3 /1609/ /0335119983/
> !
> voice translation-rule 2
> rule 1 /35119981/ /1602/
> rule 2 /35119982/ /1607/
> rule 3 /35119983/ /1609/
> !
> !
> voice translation-profile ANI
> translate calling 1
> !
> voice translation-profile DNIS
> translate called 2
> !
> !
> !
> policy-map AutoQoS-Policy-Trust
> class class-default
> fair-queue
> policy-map Shape-20MB
> class class-default
> shape average 20000000
> service-policy AutoQoS-Policy-Trust
> !
> !
> crypto isakmp policy 10
> encr 3des
> hash md5
> authentication pre-share
> group 2
> crypto isakmp key 6 xxxxxx address 210.210.210.210 no-xauth
> !
> !
> crypto ipsec transform-set KAM esp-3des esp-md5-hmac
> !
> crypto ipsec profile GREPRO
> set transform-set KAM
> !
> !
> interface Tunnel0
> description ******* Tunnel to Main Office *********
> bandwidth 2000
> ip address 10.0.22.2 255.255.255.0
> ip nbar protocol-discovery
> tunnel source FastEthernet0/1
> tunnel destination 210.210.210.210
> tunnel mode ipsec ipv4
> tunnel protection ipsec profile GREPRO
> service-policy output Shape-20MB
> !
> interface FastEthernet0/0
> no ip address
> ip nat inside
> no ip virtual-reassembly
> duplex auto
> speed auto
> !
> interface FastEthernet0/0.10
> encapsulation dot1Q 10 native
> ip address 192.168.9.1 255.255.255.0
> ip nat inside
> ip virtual-reassembly
> ip tcp adjust-mss 1400
> !
> interface FastEthernet0/0.20
> encapsulation dot1Q 20
> ip address 192.168.7.1 255.255.255.0
> ip nat inside
> ip virtual-reassembly
> ip tcp adjust-mss 1400
> !
> interface FastEthernet0/1
> description ****** INTERNET **********
> bandwidth 2000
> ip address 124.124.124.124 255.255.255.248
> ip nat outside
> no ip virtual-reassembly
> ip route-cache flow
> ip tcp adjust-mss 1400
> speed 100
> full-duplex
> !
> interface BRI0/0/0
> no ip address
> isdn switch-type ntt
> isdn point-to-point-setup
> isdn incoming-voice voice
> isdn map address .* plan unknown type unknown
> !
> interface BRI0/0/1
> no ip address
> isdn switch-type ntt
> isdn point-to-point-setup
> isdn incoming-voice voice
> isdn map address .* plan unknown type unknown
> !
> interface Dialer0
> no ip address
> !
> ip route 0.0.0.0 0.0.0.0 124.39.174.233
> ip route 10.0.0.0 255.255.255.0 Tunnel0
> ip route 172.20.0.0 255.255.0.0 Tunnel0
> !
> !
> ip http server
> no ip http secure-server
> ip nat inside source list 102 interface FastEthernet0/1 overload
> !
> access-list 102 permit ip 192.168.7.0 0.0.0.255 any
> access-list 102 permit ip 192.168.9.0 0.0.0.255 any
> !
> !!
> control-plane
> !
> !
> !
> voice-port 0/0/0
> !
> voice-port 0/0/1
> !
> !
> !
> dial-peer voice 1 pots
> destination-pattern 0110
> port 0/0/0
> forward-digits 3
> !
> dial-peer voice 2 pots
> destination-pattern 0T
> port 0/0/0
> !
> dial-peer voice 3 pots
> incoming called-number .
> direct-inward-dial
> port 0/0/0
> !
> !
> !
> !
> call-manager-fallback
> secondary-dialtone 0
> max-conferences 8 gain -6
> transfer-system full-consult
> timeouts interdigit 3
> ip source-address 192.168.7.1 port 2000
> max-ephones 24
> max-dn 48
> voicemail 00345501603
> moh music-on-hold.au
> time-format 24
> !
> !
> line con 0
> line aux 0
> line vty 0 4
> transport input telnet ssh
> !
> scheduler allocate 20000 1000
> ntp clock-period 17178208
> ntp update-calendar
> ntp server 202.202.202.222 prefer
> end
>
> **************** HEAD OFFICE MGCP GATEWAY *************************
>
>
> Building configuration...
>
> Current configuration : 3649 bytes
> !
> version 12.3
> service timestamps debug datetime msec
> service timestamps log datetime msec
> no service password-encryption
> !
> hostname PBXLMGCP01
> !
> boot-start-marker
> boot-end-marker
> !
> logging buffered 5000000 debugging
> no logging console
>
> !
> network-clock-participate wic 0
> network-clock-participate wic 1
> network-clock-select 1 T1 0/0/0
> no aaa new-model
> ip subnet-zero
> !
> !
> ip cef
> !
> !
> ip flow-cache timeout active 1
> ip domain name pbxl.jp
> no ftp-server write-enable
> isdn switch-type primary-4ess
> !
> voice-card 0
> no dspfarm
> !
> !
> !
> !
> !
> !
> !
> !
> !
> !
> !
> voice translation-rule 10
> rule 1 /^\(.*\)/ /033523\1/
> !
> voice translation-rule 20
> rule 1 /^\(.*\)/ /0\1/
> rule 2 /35115141/ /8000/
> rule 3 /35115142/ /8000/
> !
> !
> voice translation-profile 10
> translate calling 10
> !
> voice translation-profile 20
> translate calling 20
> !
> !
> ccm-manager redundant-host 172.16.0.13
> ccm-manager mgcp
> ccm-manager music-on-hold
> ccm-manager config server 172.16.0.10
> ccm-manager config
> !
> !
> !
> !
> controller T1 0/0/0
> framing esf
> linecode b8zs
> pri-group timeslots 1-24 service mgcp
> description ######### T1 VOICE KVH #########
> !
> !
> !
> interface FastEthernet0/0
> no ip address
> shutdown
> duplex auto
> speed auto
> !
> interface FastEthernet0/1
> ip address 172.16.0.1 255.255.0.0
> ip nbar protocol-discovery
> ip route-cache flow
> duplex auto
> speed auto
> h323-gateway voip bind srcaddr 172.16.0.1
> !
> interface Serial0/0/0:23
> no ip address
> isdn switch-type primary-ntt
> isdn incoming-voice voice
> isdn bind-l3 ccm-manager
> no cdp enable
> !
> interface BRI0/1/0
> no ip address
> isdn switch-type ntt
> isdn incoming-voice voice
> isdn map address .* plan unknown type unknown
> !
> interface BRI0/1/1
> no ip address
> isdn switch-type ntt
> isdn incoming-voice voice
> isdn map address .* plan unknown type unknown
> !
> ip classless
> ip route 0.0.0.0 0.0.0.0 172.16.0.2
> !
> ip flow-export source FastEthernet0/1
> ip flow-export version 5
> ip flow-export destination 172.16.0.14 9996
> !
> ip http server
> no ip http secure-server
> !
> snmp-server community public RO
> snmp-server ifindex persist
> !
> !
> !
> control-plane
> !
> !
> !
> voice-port 0/0/0:23
> cptone JP
> !
> voice-port 0/1/0
> cptone JP
> !
> voice-port 0/1/1
> cptone JP
> !
> mgcp
> mgcp call-agent 172.16.0.10 2427 service-type mgcp version 0.1
> mgcp rtp unreachable timeout 1000 action notify
> mgcp package-capability rtp-package
> no mgcp package-capability res-package
> mgcp package-capability sst-package
> no mgcp package-capability fxr-package
> mgcp package-capability pre-package
> no mgcp timer receive-rtcp
> mgcp sdp simple
> mgcp fax t38 inhibit
> mgcp rtp payload-type g726r16 static
> mgcp bind control source-interface FastEthernet0/1
> mgcp bind media source-interface FastEthernet0/1
> !
> mgcp profile default
> !
> !
> !
> dial-peer voice 101 pots
> preference 1
> destination-pattern 0T
> incoming called-number .T
> direct-inward-dial
> port 0/1/0
> !
> dial-peer voice 102 pots
> preference 2
> destination-pattern 0T
> incoming called-number .T
> direct-inward-dial
> port 0/1/1
> !
> dial-peer voice 201 voip
> translation-profile incoming profile20
> preference 1
> destination-pattern 3523....
> session target ipv4:172.16.0.10
> incoming called-number .
> dtmf-relay h245-alphanumeric
> fax protocol pass-through g711ulaw
> no vad
> !
> no dial-peer outbound status-check pots
> !
> !
> call-manager-fallback
> max-conferences 8
> !
> !
> line con 0
> line aux 0
> line vty 0 4
> timeout login response 300
> absolute-timeout 60
> login local
> transport input telnet ssh
> !
> scheduler allocate 20000 1000
> !
> end
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

Manoj Kalpage

2007-07-27, 1:11 pm

Hi Justine
Thank you for the reply. I also got a reply from Chris and it looks
like I can do it on 4.1 using AAR. Please see his advice bellow

****************************************
****************************************
*
You will need to create new partitions and calling search spaces that
translate the 4 digit extensions to the full PSTN number. If you want
the main office calls to ring to the other site, you would need to
translate the call to one of those BRI line DID numbers that registers
in SRST.
****************************************
****************************************
*
Regards,
Manoj

On 7/27/07, Justin Steinberg <jsteinberg@gmail.com> wrote:
> It sounds like your DID numbers for your SRST site terminate to a Telco
> circuit at your main office. The only solution to your problem is to use
> 'call forward on unregistered' which is available on CM 4.2 or CM6. You
> would then set that to forward the extensions at your SRST site to the DID
> numbers on the SRST site's local BRI.
>
> Justin
>
>
> On 7/26/07, Manoj Kalpage <manoj.kalpage@gmail.com> wrote:
>
>