Voice over IP Cisco - Recording Calls

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Author Recording Calls
Todd Franklin

2007-08-13, 1:12 pm

I have a need to record a few lines, at all times.
Has anyone had good experiences with any sort of recorder for the cisco IP
phones (spec. 7940s and 7960s).
These are not POTS lines, so I can't place the recorder in front of the
gateway....the recorder would need to "sniff" the network for VOIP packets
and assemble them into recordings.

Thanks.

PS- I have been looking into CallReplay (call-replay.com) but am not sure
what else is out there.

Pete Fabian

2007-08-13, 7:11 pm

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Andrew F. Wolfe

2007-08-13, 7:11 pm

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John Osmon

2007-08-13, 7:11 pm

On Mon, Aug 13, 2007 at 01:07:50PM -0500, Todd Franklin wrote:
> I have a need to record a few lines, at all times.
> Has anyone had good experiences with any sort of recorder for the cisco IP
> phones (spec. 7940s and 7960s).
> These are not POTS lines, so I can't place the recorder in front of the
> gateway....the recorder would need to "sniff" the network for VOIP packets
> and assemble them into recordings.


If you're a 'roll your own' type of shop:
- run Asterisk and use it as your outbound/inbound gateway. Let it
open a second connection to the actual destination, and record
- base something on pcapsipdump

>From a commercial standpoint, I've seen good results with:

- http://www.telrex.com/
- http://www.edigin.com/
Wes Sisk

2007-08-13, 7:11 pm

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Kent Roberts

2007-08-14, 1:11 am

>
> I been working with oreka, its nice and simple for plain recording. I
> have it watching 2 ds3's on a 3.4gig xeon. works well for free! esp, if
> its a remote site that needs monitoring...
>
>
> http://oreka.sourceforge.net
>
>
>
> On 8/13/07, Todd Franklin <toddnh65@gmail.com> wrote:
>
>
>


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