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Home > Archive > Voice over IP Cisco > August 2007 > MOH server not registering
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MOH server not registering
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| Louis Koekemoer \(ZA\) 2007-08-27, 1:12 pm |
| I have a customer that has CallManager 3.3. They are planning new
equipment and an upgrade, but only late this year or possible early next
year. Their current problem is that their software Music-on-hold server
does not register. I have even deleted and recreate it with the exact
same name, but nothing. I have tried to stop and start the "Cisco IP
Voice Media Streaming App" under services which should automatically
create this. No success. Customer is rebooting server tonight to see if
we get any further.
Anyone with any ideas?
Kind Regards
Louis Koekemoer
Cisco IPT Systems Engineer
Dimension Data South Africa
* +27 11 575 6560
* +27 76 608 7221
* louis.koekemoer@za.didata.com <mailto:louis.koekemoer@za.didata.com>
This email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer.htm"
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| Wes Sisk 2007-08-27, 7:11 pm |
| In the service parameters for IPVMSApp make sure the run flag for MoH
is set true. After that, do you see a registration error in the
event viewer logs or CM traces? what device pool is configured for
the MoH server? Are the CM servers in that device pool/cm group online?
/Wes
On Aug 27, 2007, at 9:25 AM, Louis Koekemoer ((ZA)) wrote:
I have a customer that has CallManager 3.3. They are planning new
equipment and an upgrade, but only late this year or possible early
next year. Their current problem is that their software Music-on-hold
server does not register. I have even deleted and recreate it with
the exact same name, but nothing. I have tried to stop and start the
“Cisco IP Voice Media Streaming App” under services which should
automatically create this. No success. Customer is rebooting server
tonight to see if we get any further.
Anyone with any ideas?
Kind Regards
Louis Koekemoer
Cisco IPT Systems Engineer
Dimension Data South Africa
( +27 11 575 6560
) +27 76 608 7221
* louis.koekemoer@za.didata.com
This email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer.htm"
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