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Home > Archive > Voice over IP Cisco > September 2007 > Custom Softkeys?
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| Is there any way to define custom softkeys? I would like to have a Helpdsk
softkey placed onto the "on hook" screen of every phone. I know I could
configure a speed dial, but it would be much more efficient to just modify a
softkey template and wouldn't take up a line appearance button on the phone
(some phones don't have a button available).
Thanks,
Adam
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| Lelio Fulgenzi 2007-09-14, 1:11 pm |
| The only way I've found to configure a custom softkey would be to use an IDLE URL and then program the softkey there.
Not the best answer, but it works. Sorta.
----- Original Message -----
From: Adam
To: cisco-voip@puck.nether.net
Sent: Friday, September 14, 2007 11:40 AM
Subject: [cisco-voip] Custom Softkeys?
Is there any way to define custom softkeys? I would like to have a Helpdsk softkey placed onto the "on hook" screen of every phone. I know I could configure a speed dial, but it would be much more efficient to just modify a softkey template and wouldn't take up a line appearance button on the phone (some phones don't have a button available).
Thanks,
Adam
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| Paul Choi 2007-09-14, 1:11 pm |
| Would it not be eaiser to configure something like
that in "services?"
Paul
--- Adam <cisco@adman.net> wrote:
> Is there any way to define custom softkeys? I would
> like to have a Helpdsk
> softkey placed onto the "on hook" screen of every
> phone. I know I could
> configure a speed dial, but it would be much more
> efficient to just modify a
> softkey template and wouldn't take up a line
> appearance button on the phone
> (some phones don't have a button available).
>
> Thanks,
> Adam
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
________________________________________
________________________________________
____
Luggage? GPS? Comic books?
Check out fitting gifts for grads at Yahoo! Search
http://search.yahoo.com/search?fr=o...ion+gifts&cs=bz
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| It would be possible... but they really want it to be a "one button"
solution. The phones would still have to be subscribed to the service, which
would mean touching the configuration of every phone, or using a pre-service
menu workaround.
-Adam
On 9/14/07, Paul Choi <asobihoudai@yahoo.com> wrote:
>
> Would it not be eaiser to configure something like
> that in "services?"
>
> Paul
> --- Adam <cisco@adman.net> wrote:
>
>
>
>
>
> ________________________________________
________________________________________
____
> Luggage? GPS? Comic books?
> Check out fitting gifts for grads at Yahoo! Search
> http://search.yahoo.com/search?fr=o...ion+gifts&cs=bz
>
>
| |
|
| Yeah I thought about that, but most people just don't like the idle url very
much.
On 9/14/07, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
>
> The only way I've found to configure a custom softkey would be to use an
> IDLE URL and then program the softkey there.
>
> Not the best answer, but it works. Sorta.
>
> ----- Original Message -----
> *From:* Adam <cisco@adman.net>
> *To:* cisco-voip@puck.nether.net
> *Sent:* Friday, September 14, 2007 11:40 AM
> *Subject:* [cisco-voip] Custom Softkeys?
>
> Is there any way to define custom softkeys? I would like to have a Helpdsk
> softkey placed onto the "on hook" screen of every phone. I know I could
> configure a speed dial, but it would be much more efficient to just modify a
> softkey template and wouldn't take up a line appearance button on the phone
> (some phones don't have a button available).
>
> Thanks,
> Adam
>
> ------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Louis Marascio \(lmarasci\) 2007-09-14, 7:11 pm |
| Adam,
There is no way to define a custom soft key. This is a long requested
feature, but today the best you'll find is to tie a service URL to a
line button.
Take care,
Louis
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Adam
Sent: Friday, September 14, 2007 12:39 PM
To: Lelio Fulgenzi
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Custom Softkeys?
Yeah I thought about that, but most people just don't like the idle url
very much.
On 9/14/07, Lelio Fulgenzi < lelio@uoguelph.ca
<mailto:lelio@uoguelph.ca> > wrote:
The only way I've found to configure a custom softkey would be
to use an IDLE URL and then program the softkey there.
Not the best answer, but it works. Sorta.
----- Original Message -----
From: Adam <mailto:cisco@adman.net>
To: cisco-voip@puck.nether.net
Sent: Friday, September 14, 2007 11:40 AM
Subject: [cisco-voip] Custom Softkeys?
Is there any way to define custom softkeys? I would like
to have a Helpdsk softkey placed onto the "on hook" screen of every
phone. I know I could configure a speed dial, but it would be much more
efficient to just modify a softkey template and wouldn't take up a line
appearance button on the phone (some phones don't have a button
available).
Thanks,
Adam
________________________________
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Jason Aarons \(US\) 2007-09-14, 7:11 pm |
| I thought CCM 6 adds Programmable Line keys? You may have to wait for it
to do exactly what you want -jason
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Adam
Sent: Friday, September 14, 2007 1:39 PM
To: Lelio Fulgenzi
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Custom Softkeys?
Yeah I thought about that, but most people just don't like the idle url
very much.
On 9/14/07, Lelio Fulgenzi < lelio@uoguelph.ca
<mailto:lelio@uoguelph.ca> > wrote:
The only way I've found to configure a custom softkey would be to use an
IDLE URL and then program thesoftkey there.
Not the best answer, but it works. Sorta.
----- Original Message -----
From: Adam <mailto:cisco@adman.net>
To: cisco-voip@puck.nether.net
Sent: Friday, September 14, 2007 11:40 AM
Subject: [cisco-voip] Custom Softkeys?
Is there any way to define custom softkeys? I would like to have
a Helpdsk softkey placed onto the "on hook" screen of every phone. I
know I could configure a speed dial, but it would be much more efficient
to just modify a softkey template and wouldn't take up a line appearance
button onthe phone (some phones don't have a button available).
Thanks,
Adam
________________________________
_______________________________________
________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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