|
Home > Archive > Voice over IP Cisco > January 2008 > IPCCX
You are viewing an archived Text-only version of the thread.
To view this thread in it's original format and/or if you want to reply to
this thread please [click here]
|
|
| Daniel Argueta 2007-12-30, 1:12 am |
| Do any of you know of books to learn IPCC or have resources that you can point me to so that i can get more information on configuring this? Please let me know.....
Thanks,
Daniel
| |
| Scott Voll 2007-12-31, 1:11 pm |
| I used the two PDFs on CCO:
Developer Guide &
application Admin Guide
Back when It was still called CRA/CRS
Took about 2 weeks to get my first call center up and running. I've
continued to learn and add to the scripts since then but I would start
there.
Scott
On Dec 29, 2007 10:18 PM, Daniel Argueta <daniel.argueta@comcast.net> wrote:
> Do any of you know of books to learn IPCC or have resources that you can
> point me to so that i can get more information on configuring this? Please
> let me know.....
>
> Thanks,
>
> Daniel
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Mudassar.Khalid/NE/Lahore 2008-01-01, 7:11 am |
|
You shud visit the following link if you have partner access.
http://cisco.com/en/US/partner/prod...6/prod_presenta
tion_list.html
I hope this will answer majority of your queries.
Kind Regards,
Mudassar Khalid
Network Engineer (IPCC/ IPT)
O & M Team - Lahore
Cell: +92 (0) 322-448-1004 | IPT Extension: 46711
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Scott Voll
Sent: Monday, December 31, 2007 8:52 PM
To: Daniel Argueta
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] IPCCX
I used the two PDFs on CCO:
Developer Guide &
application Admin Guide
Back when It was still called CRA/CRS
Took about 2 weeks to get my first call center up and running. I've
continued to learn and add to the scripts since then but I would start
there.
Scott
On Dec 29, 2007 10:18 PM, Daniel Argueta <daniel.argueta@comcast.net>
wrote:
Do any of you know of books to learn IPCC or have resources that you can
point me to so that i can get more information on configuring this?
Please let me know.....
Thanks,
Daniel
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
|
|
|
|
|