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Author Cisco Unity Express / Voicemail loggin issue
Rajmohan M

2008-01-02, 1:11 pm

Hi ,

I am facing some issue in loggin to the Voicemail. While pressing the voicemail number I get a greeting to enter my userid to access the voicemail. Is this the userid (name) which is configured in User configuration page or Is it the PIN number for th
e mailbox of the user.

I have tried both, but unable to loggin to the voicemail.

Any Kind thoughts on this.


Regards,
Rajmohan


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Eduardo Castro

2008-01-02, 1:11 pm

Your ID in The Unity voicemail is your extension number on your phone. The
password is the pin number to check your messages.

If you press the 'message' button, the Unity server ask for your password
because it already knows you ID ( phone extension).

If you press the 'message' button, and Unity sever ask for your ID, you
probably dont have a mailbox setup for this extension number.

Check if there is a mailbox created for this extension in Unity.

-Eduardo.





On 1/2/08, Rajmohan M <rajmohanie@yahoo.co.in> wrote:
>
> Hi ,
>
> I am facing some issue in loggin to the Voicemail. While pressing the
> voicemail number I get a greeting to enter my userid to access the
> voicemail. Is this the userid (name) which is configured in User
> configuration page or Is it the PIN number for the mailbox of the user.
>
> I have tried both, but unable to loggin to the voicemail.
>
> Any Kind thoughts on this.
>
>
> Regards,
> Rajmohan
>
> ------------------------------
> Forgot the famous last words? Access your message archive online. Click
> here.<http://in.rd.yahoo.com/tagline_webm...sengerpromo.php>
>
>
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