Voice Over IP in UK - Sipgate TA612V dropping off problem fixed

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Author Sipgate TA612V dropping off problem fixed
Stephen Peterson

2005-10-26, 2:45 am

Good news - at last Sipgate and Netgear have fixed the fault that caused
TA612Vs to 'drop off" the VoIP service for a few seconds every few minutes.

Stephen


Nick

2005-10-26, 5:45 pm


"Stephen Peterson" <nospam@nospam.demon.co.uk> wrote in message
news:djnbl7$oej$1$8300dec7@news.demon.co.uk...
> Good news - at last Sipgate and Netgear have fixed the fault that caused
> TA612Vs to 'drop off" the VoIP service for a few seconds every few

minutes.
>
> Stephen
>
>

True, but some users have experienced a problem
when the TA612V tries to update the new software.
The result is that anyone who calls the spigate number
is transferred to the voicemail and your phone doesn't
ring.
The cure is to log onto the sipgate website and
deregister the TA612V. Then reregister and when
the TA612V next boots the new software will be
installed correctly.


Chris S

2005-10-28, 5:45 pm

is there a way to tell if your ta has updated or not? , is there a log or
anything like an updated version to look for?

ta


Ivor Jones

2005-10-28, 5:45 pm



"Chris S" <fred@fred.com> wrote in message
news:4360e537$0$23295$db0fefd9@news.zen.co.uk
> is there a way to tell if your ta has updated or not? ,
> is there a log or anything like an updated version to
> look for?
> ta


Don't know, but if the fix has worked it won't be flashing trying to
register every few minutes.

Ivor


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