| Author |
Sipgate failing again!
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| Spencer 2005-07-15, 5:45 pm |
| Most of the time today, my attempted calls via sipgate don't get a ringing
tone at my side, so as the caller, you are left not knowing whether the call
is ringing at the other end or not! When is the service going to start
working reliably? I'm getting peed off with the lack of reliability now. I
am still getting callers telling me they have to re-dial several times
before getting a connection also.
Spencer
| |
| Stefan Kaniuk 2005-07-15, 5:45 pm |
| well perhaps you shopuld try a reputable and reliable voip provider such as
VONAGE UK.
"Spencer" <spencer5322@mail2u.net> wrote in message
news:3jqercFrbma1U1@individual.net...
> Most of the time today, my attempted calls via sipgate don't get a ringing
> tone at my side, so as the caller, you are left not knowing whether the
> call is ringing at the other end or not! When is the service going to
> start working reliably? I'm getting peed off with the lack of reliability
> now. I am still getting callers telling me they have to re-dial several
> times before getting a connection also.
>
> Spencer
>
>
| |
| Ivor Jones 2005-07-15, 5:45 pm |
|
"Spencer" <spencer5322@mail2u.net> wrote in message
news:3jqercFrbma1U1@individual.net...
> Most of the time today, my attempted calls via sipgate don't get a
> ringing tone at my side, so as the caller, you are left not knowing
> whether the call is ringing at the other end or not! When is the
> service going to start working reliably? I'm getting peed off with the
> lack of reliability now. I am still getting callers telling me they
> have to re-dial several times before getting a connection also.
What time was this..? The STUN server was down for about half an hour this
afternoon.
Ivor
| |
| Ivor Jones 2005-07-15, 5:45 pm |
|
"Stefan Kaniuk" <s.kaniuk@ntlworld.com> wrote in message
news:yATBe.10$Cu3.4@newsfe4-win.ntli.net...
> well perhaps you shopuld try a reputable and reliable voip provider such
> as VONAGE UK.
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on Usenet and in e-mail?
| |
| Spencer 2005-07-15, 5:45 pm |
|
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:3jqgliFrfnjuU1@individual.net...
>
> "Spencer" <spencer5322@mail2u.net> wrote in message
> news:3jqercFrbma1U1@individual.net...
>
> What time was this..? The STUN server was down for about half an hour this
> afternoon.
>
> Ivor
After 6pm this evening onwards.
Spencer
| |
| Spencer 2005-07-15, 5:45 pm |
|
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:3jqgniFquqmjU1@individual.net...
>
> "Stefan Kaniuk" <s.kaniuk@ntlworld.com> wrote in message
> news:yATBe.10$Cu3.4@newsfe4-win.ntli.net...
> Q: What is the most annoying thing on Usenet and in e-mail?
A: Stefan Kaniuk
| |
| Dexter@blueyonder.co.uk 2005-07-15, 5:45 pm |
| On Fri, 15 Jul 2005 19:50:04 +0100, "Spencer" <spencer5322@mail2u.net>
wrote:
>Most of the time today, my attempted calls via sipgate don't get a ringing
>tone at my side, so as the caller, you are left not knowing whether the call
>is ringing at the other end or not! When is the service going to start
>working reliably? I'm getting peed off with the lack of reliability now. I
>am still getting callers telling me they have to re-dial several times
>before getting a connection also.
>
>Spencer
>
Spencer has with most things you can either live with it or bugger off
I shall be doing the latter once I have used up all the remaining cash
in my Sipgate accounts .
| |
| Ivor Jones 2005-07-15, 5:45 pm |
|
"Spencer" <spencer5322@mail2u.net> wrote in message
news:3jqgpuFremq9U1@individual.net...
>
> "Ivor Jones" <ivor@despammed.invalid> wrote in message
> news:3jqgliFrfnjuU1@individual.net...
>
> After 6pm this evening onwards.
>
> Spencer
Sounds right, 1700GMT. Don't know the cause yet.
Ivor
| |
| Dexter@blueyonder.co.uk 2005-07-15, 5:45 pm |
| On Fri, 15 Jul 2005 18:51:10 GMT, "Stefan Kaniuk"
<s.kaniuk@ntlworld.com> wrote:
>well perhaps you shopuld try a reputable and reliable voip provider such as
>VONAGE UK.
Stefan while I sort of agree with you 100% regarding Vonage but no
system is 100% reliable and I am sure one of these days Vonage is
going to fall over for a short time and that will be it . With Sipgate
there is something falling over every week and the voicemail service
has still got to get up off its knees and I honestly don't think it
ever will .
Justdial voip has been reliable while I have been with them but the
audio quality leaves a hell of a lot to be desired that is why I have
or am closing my account and have gone over to Vonage .
I cannot complain about Voipfone no problems what so ever but their
charges are a bit steep compared with Vonage the 9.99 you pay Vonage
and you get all UK and Ireland calls free will only get you 1000
minutes with Voipfone I think it is .
| |
| Chris Blunt 2005-07-16, 2:45 am |
| On Fri, 15 Jul 2005 20:47:26 +0100, Dexter@blueyonder.co.uk wrote:
>On Fri, 15 Jul 2005 19:50:04 +0100, "Spencer" <spencer5322@mail2u.net>
>wrote:
>
>Spencer has with most things you can either live with it or bugger off
>I shall be doing the latter once I have used up all the remaining cash
>in my Sipgate accounts .
If a dissatisfied Sipgate user wants to switch to another provider, is
it possible to port the number he got from Sipgate to the new service?
Has anyone done this?
Chris
| |
| Dexter@blueyonder.co.uk 2005-07-16, 7:45 am |
| On Sat, 16 Jul 2005 13:09:41 +0800, Chris Blunt
<chris_blunt@despammed.com> wrote:
>If a dissatisfied Sipgate user wants to switch to another provider, is
>it possible to port the number he got from Sipgate to the new service?
>Has anyone done this?
>
>Chris
So you are considering doing the latter also are you Chris ,another of
the free features you get with Vonage is that you can set calls to
your Vonage number to be forwarded to a land line or mobile if your
Internet connection goes down for some reason at no extra cost .
| |
| Ivor Jones 2005-07-16, 7:45 am |
| Dexter@blueyonder.co.uk wrote:
> On Sat, 16 Jul 2005 13:09:41 +0800, Chris Blunt
> <chris_blunt@despammed.com> wrote:
>
>
> So you are considering doing the latter also are you Chris ,another
> of the free features you get with Vonage is that you can set calls
> to your Vonage number to be forwarded to a land line or mobile if
> your Internet connection goes down for some reason at no extra cost
Free features, eh..? Is that one of the free features you pay £9.99 a
month for I wonder <g>
I'm not knocking Vonage if that's what suits you, but it always makes me
laugh when people go on about things being "free" when you still have to
pay for them one way or the other..!
Ivor
| |
| Dexter@blueyonder.co.uk 2005-07-16, 5:45 pm |
| On Sat, 16 Jul 2005 13:50:34 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
>Free features, eh..? Is that one of the free features you pay £9.99 a
>month for I wonder <g>
Ivor you pay the 9.99 a month for the totally " free" calls of any
duration to all geo numbers in the uk and Ireland.
>I'm not knocking Vonage if that's what suits you, but it always makes me
>laugh when people go on about things being "free" when you still have to
>pay for them one way or the other..!
Likewise with Sipgate you have to pay for every call you make unless
to another sipgate user no matter which service you use you end up
paying somewhere along the line . We have discussed this matter
several times ie the 5.99 for 1000 minutes a month with Sipgate but
you have to pay them a tenner a month to get it and that is all you
get . For my 9.99 I get no restrictions on number of minutes used pr
month and I get charged 9.99 each month not 10.00. Plus of course all
the very handy and very useful " free" features such has being able
to diver calls automaticly to any land line or mobile number for free
if the net connection goes down .
And the Vonage voicemail system does work unlike the Sipgate I still
haven't been able to change my message )))))))))) .
| |
|
| I had the same issue many time myself, when calling France. They can hear me
but I can't hear anything (no tone or voice). The only indication that the
call is connected is that the countdown starts on my phone.
The issues are:
* annoying for the person receiving the dead call
* call being charges each time (and connection fee is applicable)
I contacted Sipgate twice, and no replies yet, so time to look for a decent
provider with a minimum of customer support...
"Spencer" <spencer5322@mail2u.net> wrote in message
news:3jqercFrbma1U1@individual.net...
> Most of the time today, my attempted calls via sipgate don't get a ringing
> tone at my side, so as the caller, you are left not knowing whether the
> call is ringing at the other end or not! When is the service going to
> start working reliably? I'm getting peed off with the lack of reliability
> now. I am still getting callers telling me they have to re-dial several
> times before getting a connection also.
>
> Spencer
>
>
| |
| Chris Blunt 2005-07-18, 7:45 am |
| On Sat, 16 Jul 2005 12:07:36 +0100, Dexter@blueyonder.co.uk wrote:
>On Sat, 16 Jul 2005 13:09:41 +0800, Chris Blunt
><chris_blunt@despammed.com> wrote:
>
>
>So you are considering doing the latter also are you Chris ,another of
>the free features you get with Vonage is that you can set calls to
>your Vonage number to be forwarded to a land line or mobile if your
>Internet connection goes down for some reason at no extra cost .
I might if I could take my number with me. I'm not that heavy a user,
so I can live with the occasional Sipgate outage. I'll probably move
eventually if they don't sort themselves out.
Chris
| |
| VoIP Knowledge 2005-07-26, 7:45 am |
| There are lots of providers out there, offering many more features than
vonage for instance. I use Voiptalk and have had no problems at all.
Although they don't do any unlimited calls packages they have something
called prepay silver, which has many more features than vonage and gives
much lower call rates as well.
The Knowledge
"Tom" <Tom@nospam.com> wrote in message
news:H_idnclZZ4L_30bfRVnytA@pipex.net...
> I had the same issue many time myself, when calling France. They can hear
me
> but I can't hear anything (no tone or voice). The only indication that the
> call is connected is that the countdown starts on my phone.
>
> The issues are:
> * annoying for the person receiving the dead call
> * call being charges each time (and connection fee is applicable)
>
> I contacted Sipgate twice, and no replies yet, so time to look for a
decent
> provider with a minimum of customer support...
>
> "Spencer" <spencer5322@mail2u.net> wrote in message
> news:3jqercFrbma1U1@individual.net...
ringing[vbcol=seagreen]
reliability[vbcol=seagreen]
>
>
| |
| Dexter@blueyonder.co.uk 2005-07-26, 5:45 pm |
| On Tue, 26 Jul 2005 09:41:25 +0100, "VoIP Knowledge"
<voipknowledge@house.com> wrote:
>There are lots of providers out there, offering many more features than
>vonage for instance. I use Voiptalk and have had no problems at all.
>Although they don't do any unlimited calls packages they have something
>called prepay silver, which has many more features than vonage and gives
>much lower call rates as well.
Sooner have Vonage mainly because you pay 9.99 a month and that is it
all calls to the UK and Ireland are included and to the states at the
moment and no need to keep checking that you have credit left. I do
have a Voipfone account but only use it for the call back feature
which is very handy .
| |
| Thomas Rankin 2005-08-04, 5:45 pm |
| Tom wrote:
> I had the same issue many time myself, when calling France. They can hear me
> but I can't hear anything (no tone or voice). The only indication that the
> call is connected is that the countdown starts on my phone.
>
> The issues are:
> * annoying for the person receiving the dead call
> * call being charges each time (and connection fee is applicable)
>
> I contacted Sipgate twice, and no replies yet, so time to look for a decent
> provider with a minimum of customer support...
>
Am I the only person who has ever had a response from sipgate customer
support?
(Only sent them two emails, with technical queries, the first one they
took 5 days to reply, and the second less than 24 hours. Strangely the
second one was a much more complicated question.)
| |
| Dexter@blueyonder.co.uk 2005-08-04, 8:45 pm |
| On Thu, 04 Aug 2005 22:08:22 GMT, Thomas Rankin
<tom@sanguinarius.dyndns.org> wrote:
>Am I the only person who has ever had a response from sipgate customer
>support?
>
>(Only sent them two emails, with technical queries, the first one they
>took 5 days to reply, and the second less than 24 hours. Strangely the
>second one was a much more complicated question.)
Took me 5 days to get a reply three weeks ago won't be long now before
the service goes down completely on a Friday night and doesn't come
back on till Monday morning one of the staff's boozing weekends is
about due again I should think .
| |
| mmcclintock@gmail.com 2005-08-05, 5:45 pm |
| I have had prompt responses from their customer service, but today
people have been unable to call in, it shows that have called on the
website and they have been able to leave voicemail.. but my phone does
not ring!
I can call out, no problems.
| |
| Dexter@blueyonder.co.uk 2005-08-05, 5:45 pm |
| On 5 Aug 2005 08:48:17 -0700, mmcclintock@gmail.com wrote:
>I have had prompt responses from their customer service, but today
>people have been unable to call in, it shows that have called on the
>website and they have been able to leave voicemail.. but my phone does
>not ring!
>I can call out, no problems.
No service at all on my line totally dead no dial tone nothing for
about four hours .
| |
| Thomas Rankin 2005-08-05, 8:45 pm |
| Dexter@blueyonder.co.uk wrote:
> On 5 Aug 2005 08:48:17 -0700, mmcclintock@gmail.com wrote:
>
>
>
> No service at all on my line totally dead no dial tone nothing for
> about four hours .
No dial tone? What does the log of your client say? (after all, it's not
sipgate that generate the tone).
| |
| Ivor Jones 2005-08-05, 8:45 pm |
| Thomas Rankin wrote:
> Dexter@blueyonder.co.uk wrote:
>
> No dial tone? What does the log of your client say? (after all,
> it's not sipgate that generate the tone).
No problems here, believe me or do the other thing, Dex.
Ivor
| |
| David Floyd 2005-08-06, 7:45 am |
| In message of Fri, 5 Aug 2005, Thomas Rankin writes
>Dexter@blueyonder.co.uk wrote:
>
>No dial tone? What does the log of your client say? (after all, it's
>not sipgate that generate the tone).
Obviously I didn't see Dexter's original post as it went into the bin!
But regarding dial tone - it's Dexter's system set up that needs looking
at. Sipgate, or any other VoIP provider doesn't generate a dial tone -
it's your box that does that.
DF
| |
|
|
> Obviously I didn't see Dexter's original post as it went into the bin!
> But regarding dial tone - it's Dexter's system set up that needs looking
> at. Sipgate, or any other VoIP provider doesn't generate a dial tone -
> it's your box that does that.
>
> DF
yes but if you're not registered you wont get a dial-tone
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| Dexter@blueyonder.co.uk 2005-08-06, 5:45 pm |
| On Sat, 6 Aug 2005 01:25:56 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
>No problems here, believe me or do the other thing, Dex.
YOU never do have problems with Sipgate but being an unpaid member of
staff you wouldn't have .
| |
| Dexter@blueyonder.co.uk 2005-08-06, 5:45 pm |
| On Sat, 6 Aug 2005 13:00:29 +0100, "Roger" <rwbarrett@metronet.co.uk>
wrote:
>
>yes but if you're not registered you wont get a dial-tone
>
Quite !! the Sipura was the first thing I checked and it wasn't
registering
| |
| Dexter@blueyonder.co.uk 2005-08-06, 5:45 pm |
| On Fri, 05 Aug 2005 23:01:47 GMT, Thomas Rankin
<tom@sanguinarius.dyndns.org> wrote:
>Dexter@blueyonder.co.uk wrote:
>
>No dial tone? What does the log of your client say? (after all, it's not
>sipgate that generate the tone).
I know it was Sipgate's problem Thomas I called the line in question
and it was ringing out for ever and day had there been no fault at
Sipgate the voicemail would have collected the call after eight rings.
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