Voice Over IP in UK - Voipbuster charge 1 minute for 1 second call. : (

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Author Voipbuster charge 1 minute for 1 second call. : (
OM

2006-02-19, 8:16 am

I called a mobile from Voipbuster.
I called 3 or 4 times.
Each time, the line connected and disconnected.
The total time connected was 1 - 2 seconds max.

I saw my credits rapidly going down.
I couldn't work out the full charge there and then and the call history
on my account didn't seem to be update.
I've had a look now... and I've been charged for a whole minute for
each of the calls above.
I think that's really unfair.

I wasn't aware that their policy was to charge per minute, with the
first minute starting at 0 seconds. : (


OM

Ian

2006-02-19, 8:16 am


"OM" <om.newsgroup@gmail.com> wrote in message
news:1140283624.049196.307050@g43g2000cwa.googlegroups.com...
> I called a mobile from Voipbuster.
> I called 3 or 4 times.
> Each time, the line connected and disconnected.
> The total time connected was 1 - 2 seconds max.
>
> I saw my credits rapidly going down.
> I couldn't work out the full charge there and then and the call history
> on my account didn't seem to be update.
> I've had a look now... and I've been charged for a whole minute for
> each of the calls above.
> I think that's really unfair.
>
> I wasn't aware that their policy was to charge per minute, with the
> first minute starting at 0 seconds. : (


And how exactly did you think they fund the free calls?



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