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Home > Archive > Voice Over IP in UK > June 2006 > SPA-3000 & PSTN dial out problem
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| Author |
SPA-3000 & PSTN dial out problem
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| Lansbury 2006-06-18, 7:11 am |
| Have a Linksys SPA-3000
Line one to VoIP provider works ok
PSTN line set to VoIP provider 2 and can dial out calls ok
SPA-3000 is also plugged into the PSTN and can receive calls OK and rings
through to Line 1
The problem comes when I try and dial out on the PSTN which gets a tone
similar to number unobtainable.
Here is the dial plan
(*xx|#xx|44xx.<:@gw1>|<#0,<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
Any ideas at to what might be the cause of this gratefully received as I
haven't a clue.
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| Brian A 2006-06-18, 7:11 am |
| On Sun, 18 Jun 2006 10:26:12 +0100, Lansbury <lansbury@spamcop.net>
wrote:
>Have a Linksys SPA-3000
>
>Line one to VoIP provider works ok
>
>PSTN line set to VoIP provider 2 and can dial out calls ok
>
>SPA-3000 is also plugged into the PSTN and can receive calls OK and rings
>through to Line 1
>
>The problem comes when I try and dial out on the PSTN which gets a tone
>similar to number unobtainable.
>
>Here is the dial plan
>
>(*xx|#xx|44xx.<:@gw1>|<#0,<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
>
>Any ideas at to what might be the cause of this gratefully received as I
>haven't a clue.
I have a '3000 but I don't have a PSTN line connected. What I can tell
you is that if you dial into a gateway you will get a tone exactly as
you describe - it is a dial tone - so just dial and see what happens.
I assume you have something in your dial plan like:-
<#0,:>xx.<@gw0>
where you would dial #0 to access the PSTN line.
Remove 'no_spam_' from email address.
| |
| David Floyd 2006-06-18, 7:11 am |
| In message of Sun, 18 Jun 2006, Lansbury writes
>Have a Linksys SPA-3000
>
>Line one to VoIP provider works ok
>
>PSTN line set to VoIP provider 2 and can dial out calls ok
>
>SPA-3000 is also plugged into the PSTN and can receive calls OK and rings
>through to Line 1
>
>The problem comes when I try and dial out on the PSTN which gets a tone
>similar to number unobtainable.
>
>Here is the dial plan
>
>(*xx|#xx|44xx.<:@gw1>|<#0,<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2-9]xx
>xxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
>
>Any ideas at to what might be the cause of this gratefully received as I
>haven't a clue.
>
You need to set 'dial tones' and 'ring tones' for the UK in the Regional
Tab, search Voxilla for help on UK Regional settings - there's some good
advice there.
David
| |
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| on 18/06/2006, David Floyd supposed :
> In message of Sun, 18 Jun 2006, Lansbury writes
>
> You need to set 'dial tones' and 'ring tones' for the UK in the Regional Tab,
> search Voxilla for help on UK Regional settings - there's some good advice
> there.
>
> David
It's <#0,<:@gw0> which I think is causing the OP's issue. Dialling #0
before a PSTN number will produce a second dialling tone which sounds
very much like number unobtainable.
As you suggested, I'm sure there is a setting to tweak to make the
second dialling tone sound more like a dialling tone.
I would also be tempted to take out #xx.....what does this get used
for? Won't it clash with <#0,<:@gw0>?...........I'm no expert,
though.....
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| Lansbury 2006-06-18, 1:11 pm |
| On Sun, 18 Jun 2006 12:30:20 +0100, David Floyd <david@floyd.org.uk> wrote:
>You need to set 'dial tones' and 'ring tones' for the UK in the Regional
>Tab, search Voxilla for help on UK Regional settings - there's some good
>advice there.
Sorry I may have not described the problem accurately now I see the helpful
information given here.
As Juno suggested I have removed *xx, this was speed dial setting used by one
of my VoIP providers. Now as soon as I dial #0 I get the second dial tone,
however when I dial a test number, my mobile phone, at the end I am still
getting the sound similar to unobtainable and my mobile doesn't ring.
I will go back to Voxilla and read up on the UK settings, I searched there so
far only to see if the problem had already been discussed.
| |
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| After serious thinking Lansbury wrote :
> On Sun, 18 Jun 2006 12:30:20 +0100, David Floyd <david@floyd.org.uk> wrote:
>
>
> Sorry I may have not described the problem accurately now I see the helpful
> information given here.
>
> As Juno suggested I have removed *xx, this was speed dial setting used by one
> of my VoIP providers. Now as soon as I dial #0 I get the second dial tone,
> however when I dial a test number, my mobile phone, at the end I am still
> getting the sound similar to unobtainable and my mobile doesn't ring.
>
> I will go back to Voxilla and read up on the UK settings, I searched there so
> far only to see if the problem had already been discussed.
Hi Lansbury,
Consider <http://www.sipura.com/Documents/faq0.htm#syslog> - it would
be interesting to discover what your SPA is actually dialling.
What does the info page reveal on the spa web interface?
| |
| Brian A 2006-06-18, 1:11 pm |
| On Sun, 18 Jun 2006 10:26:12 +0100, Lansbury <lansbury@spamcop.net>
wrote:
>Have a Linksys SPA-3000
>
>Line one to VoIP provider works ok
>
>PSTN line set to VoIP provider 2 and can dial out calls ok
>
>SPA-3000 is also plugged into the PSTN and can receive calls OK and rings
>through to Line 1
>
>The problem comes when I try and dial out on the PSTN which gets a tone
>similar to number unobtainable.
>
>Here is the dial plan
>
>(*xx|#xx|44xx.<:@gw1>|<#0,<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
>
>Any ideas at to what might be the cause of this gratefully received as I
>haven't a clue.
I didn't check out your dial plan earlier.
You have an opening bracket and haven't included a corresponding
closing bracket. Further you haven't allowed for any number to be
dialled.
i.e. <#0,<:@gw0>
change this to
<#0,:>xx.<:@gw0>
This will access the gateway when you dial
#0
You'll hear a tone, then dial your PSTN number.
More on dial plans on
http://www.leafcom.co.uk
Remove 'no_spam_' from email address.
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| Lansbury 2006-06-19, 7:11 am |
| On Sun, 18 Jun 2006 12:31:56 GMT, Jono
<nothanks@nospamplease.bluyonder.co.uk.com> wrote:
>Consider <http://www.sipura.com/Documents/faq0.htm#syslog> - it would
>be interesting to discover what your SPA is actually dialling.
>
>What does the info page reveal on the spa web interface?
it shows , 0772xxxxxxx note the comma and the space are shown before the
number on the info page
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup
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| Lansbury 2006-06-19, 7:11 am |
| On Sun, 18 Jun 2006 13:08:13 GMT, Brian A <no_spam_bca1000@hotmail.com> wrote:
>I didn't check out your dial plan earlier.
>You have an opening bracket and haven't included a corresponding
>closing bracket. Further you haven't allowed for any number to be
>dialled.
>i.e. <#0,<:@gw0>
>change this to
><#0,:>xx.<:@gw0>
>This will access the gateway when you dial
>#0
>You'll hear a tone, then dial your PSTN number.
>More on dial plans on
>http://www.leafcom.co.uk
Cheers unfortunately it makes no difference. get the dial tone and then after
number dialled what sounds like the unobtainable signal (rapid single tone)
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup
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| David Floyd 2006-06-19, 7:11 am |
| In message of Mon, 19 Jun 2006, Lansbury writes
>On Sun, 18 Jun 2006 13:08:13 GMT, Brian A <no_spam_bca1000@hotmail.com> wrote:
>
>
>Cheers unfortunately it makes no difference. get the dial tone and then after
>number dialled what sounds like the unobtainable signal (rapid single tone)
Have you got something like 420@-19,520@-19;10(*/0/1+2) as your dial
tone in Regional Settings?
David
| |
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| Lansbury wrote:
> Cheers unfortunately it makes no difference. get the dial tone and then after
> number dialled what sounds like the unobtainable signal (rapid single tone)
the last dialled number on the info page should appear as something
like
783xxx@gw0
The relevant part of my dial plan is
<#9,:>xx.<:@gw0>
yours didn't have the xx. bit ie the dial plan excluded you dialling
anything once your #0 prefix was dialled.
Maybe re-post the current dial plan as it has been changed ?
Phil
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| Lansbury 2006-06-19, 7:11 am |
| On Mon, 19 Jun 2006 08:28:47 +0100, David Floyd <david@floyd.org.uk> wrote:
>Have you got something like 420@-19,520@-19;10(*/0/1+2) as your dial
>tone in Regional Settings?
Yes it is the second dial tone
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup
| |
| Lansbury 2006-06-19, 7:11 am |
| On 19 Jun 2006 01:54:50 -0700, "PhilT" <newsnet@gmail.com> wrote:
>the last dialled number on the info page should appear as something
>like
> 783xxx@gw0
>
there is nothing the Last Called PTSN Number field
>The relevant part of my dial plan is
><#9,:>xx.<:@gw0>
>
>yours didn't have the xx. bit ie the dial plan excluded you dialling
>anything once your #0 prefix was dialled.
>
>Maybe re-post the current dial plan as it has been changed ?
(*xx|0[12357]xx.<:@gw1>|<#0,:>xx.<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup
| |
| Lansbury 2006-06-19, 7:11 am |
| On Mon, 19 Jun 2006 08:05:17 +0100, Lansbury <lansbury@spamcop.net> wrote:
>it shows , 0772xxxxxxx note the comma and the space are shown before the
>number on the info page
ignore that I looked in the wrong field that was the Last PTSN Caller.
The Last Called PTSN Number field is blank
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup
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Lansbury wrote:
> On 19 Jun 2006 01:54:50 -0700, "PhilT" <newsnet@gmail.com> wrote:
>
>
> there is nothing the Last Called PTSN Number field
it was in the last dialled number field of the info page, rather than
the last called PSTN number field
Phil
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| Lansbury 2006-06-19, 1:11 pm |
| On 19 Jun 2006 07:43:43 -0700, "PhilT" <newsnet@gmail.com> wrote:
>it was in the last dialled number field of the info page, rather than
>the last called PSTN number field
it was a US number which had been dialled out on line 1, which is connected to
a US VoIP service. The number dialled on the PSTN was not shown.
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup
| |
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| It happens that Lansbury formulated :
> On 19 Jun 2006 07:43:43 -0700, "PhilT" <newsnet@gmail.com> wrote:
>
>
> it was a US number which had been dialled out on line 1, which is connected
> to a US VoIP service. The number dialled on the PSTN was not shown.
> --
> Lansbury
> www.uk-air.net
> FAQs for the alt.travel.uk.air newsgroup
....this should not be presenting you with so many problems.
Starting from scratch here, if you turn off the power to your SPA3K,
can you sucessfully dial a number on your PSTN?
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Lansbury wrote:
> On 19 Jun 2006 07:43:43 -0700, "PhilT" <newsnet@gmail.com> wrote:
>
>
> it was a US number which had been dialled out on line 1, which is connected to
> a US VoIP service. The number dialled on the PSTN was not shown.
I looked a bit harder, on the Info page under Line 1 Status it says
"Last Called Number: 783522@gw0" and under PSTN Status " Last Called
PSTN Number: 783522"
clutching at straws, try using #9 in your dial plan instead of #0 :-0
Phil
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| Lansbury 2006-06-20, 7:11 pm |
| On Mon, 19 Jun 2006 18:59:58 +0100, Jono
<nothanks@notonyournelly.blueyonder.com.co.uk> wrote:
>...this should not be presenting you with so many problems.
>
>Starting from scratch here, if you turn off the power to your SPA3K,
>can you sucessfully dial a number on your PSTN?
Sorry for the delay in replying, have been to a family funeral today.
Yes I can dial on the PSTN with the power turned off
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup
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| Lansbury 2006-06-20, 7:11 pm |
| On 19 Jun 2006 12:36:11 -0700, "PhilT" <newsnet@gmail.com> wrote:
>clutching at straws, try using #9 in your dial plan instead of #0 :-0
makes no difference I afraid.
I suspect I have misunderstood something in the SPA3K manual but what it might
be I haven't a clue.
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup
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