| Author |
Vonage, Takes Ages Before My Phone Rings
|
|
|
| When someone rings my new Vonage set up they get about 4 rings before my
phone starts ringing. I have just transferred from Freetalk and am using the
Motorola VT2442-VU. I have done a few test rings to my Vonage set up using
another line and I can see that the router is telling my phone to ring as
soon as I hear the ringing tone on the other line as one of the LED's starts
flashing but it just takes 4 or so rings for my phone connected to the
Vonage set up to actually start ringing. I have tried putting in an ADSL
filter in between the VT2442 and my phone but this makes no difference. The
phone I'm using is a Panasonic Dect phone not sure which model. Any ideas
what this could be?
Thanks in advance
| |
|
|
"Phil" <nospam@nospam.co.uk> wrote in message
news:4500681f$0$1377$da0feed9@news.zen.co.uk...
> When someone rings my new Vonage set up they get about 4 rings before my
> phone starts ringing. I have just transferred from Freetalk and am using
> the motorola VT2442-VU. I have done a few test rings to my Vonage set up
> using another line and I can see that the router is telling my phone to
> ring as soon as I hear the ringing tone on the other line as one of the
> LED's starts flashing but it just takes 4 or so rings for my phone
> connected to the Vonage set up to actually start ringing. I have tried
> putting in an ADSL filter in between the VT2442 and my phone but this
> makes no difference. The phone I'm using is a Panasonic Dect phone not
> sure which model. Any ideas what this could be?
> Thanks in advance
>
Hi Phil
How do you find the call quality compared to Freetalk? I am with Freetalk
presently but not keen to switch over to Vonage as we had alot of call
quality issues with their service whereas Freetalk worked perfectly.
Thanks
Fred.
| |
| ^^artnada^^ 2006-09-08, 1:11 pm |
| Fred wrote:
> "Phil" <nospam@nospam.co.uk> wrote in message
> news:4500681f$0$1377$da0feed9@news.zen.co.uk...
>
> Hi Phil
> How do you find the call quality compared to Freetalk? I am with Freetalk
> presently but not keen to switch over to Vonage as we had alot of call
> quality issues with their service whereas Freetalk worked perfectly.
> Thanks
> Fred.
Fred, hope I can help. I currently have Freetalk, AND Vonage, (as I am
mid-way through transfering from FT to Vo), and the quality on Vonage is
very good. Very clear, no crackling, delays etc.
I'm impressed.
| |
| Ivor Jones 2006-09-08, 1:11 pm |
| "^^artnada^^" <notneedto@knowanything.com> wrote in message
news:7TaMg.15666$r61.7286@text.news.blueyonder.co.uk
> Fred wrote:
[snip]
>
> Fred, hope I can help. I currently have Freetalk, AND
> Vonage, (as I am mid-way through transfering from FT to
> Vo), and the quality on Vonage is very good. Very clear,
> no crackling, delays etc.
So it should be for the price they charge. For what it's worth, I get
excellent call quality on Sipgate for free, but I suppose I mustn't say
that. Too bad.
Ivor
| |
| ^^artnada^^ 2006-09-08, 1:11 pm |
| Ivor Jones wrote:
> "^^artnada^^" <notneedto@knowanything.com> wrote in message
> news:7TaMg.15666$r61.7286@text.news.blueyonder.co.uk
>
> [snip]
>
>
> So it should be for the price they charge. For what it's worth, I get
> excellent call quality on Sipgate for free, but I suppose I mustn't say
> that. Too bad.
>
> Ivor
Why sound so negative Ivor? No one here is mocking "free" providers. Fred
asked a simple question and I answered him, then you come along with your
"negative sounding vibes"?
Calm down dear. It's only a thread. 
| |
| M.Dexter@blueyonder.co.uk 2006-09-08, 1:11 pm |
| On Fri, 8 Sep 2006 14:35:11 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
>"^^artnada^^" <notneedto@knowanything.com> wrote in message
>news:7TaMg.15666$r61.7286@text.news.blueyonder.co.uk
>
>[snip]
>
>
>So it should be for the price they charge. For what it's worth, I get
>excellent call quality on Sipgate for free, but I suppose I mustn't say
>that. Too bad.
>
>Ivor
>
So sipgate have started giving free calls to the UK and all of Irland
have they Ivor In anycase I am not so stingy that I mind paying
around 26p a day for a damn good service in every way with access to
tecnical support in real time 24/7 not by poxy email during working
hours . There arn't any pockets in shrouds Ivor in case you didn't
know .
| |
| M.Dexter@blueyonder.co.uk 2006-09-08, 1:11 pm |
| On Fri, 08 Sep 2006 14:10:28 GMT, "^^artnada^^"
<notneedto@knowanything.com> wrote:
>Ivor Jones wrote:
>
>Why sound so negative Ivor? No one here is mocking "free" providers. Fred
>asked a simple question and I answered him, then you come along with your
>"negative sounding vibes"?
>
>Calm down dear. It's only a thread.
>
If something isn't free Ivor doesn't want to know by the sounds of
things .
| |
| Ivor Jones 2006-09-08, 1:11 pm |
|
"^^artnada^^" <notneedto@knowanything.com> wrote in message
news:oReMg.15795$r61.6869@text.news.blueyonder.co.uk
> Ivor Jones wrote:
>
> Why sound so negative Ivor? No one here is mocking "free"
> providers.
You haven't been reading Dex's posts then, have you..!
> Fred asked a simple question and I answered
> him, then you come along with your "negative sounding
> vibes"?
I didn't understand a word of that..!
> Calm down dear. It's only a thread.
The trouble with threads is they unravel.
Ivor
| |
| Ivor Jones 2006-09-08, 1:11 pm |
|
<M.Dexter@blueyonder.co.uk> wrote in message
news:c303g2lapnn34o66ns7p78mductltm8g5h@
4ax.com
[snip]
> If something isn't free Ivor doesn't want to know by the
> sounds of things .
Not at all. I just don't see the point of paying for something when I
*can* get it free.
Ivor
| |
| Ivor Jones 2006-09-08, 1:11 pm |
| <M.Dexter@blueyonder.co.uk> wrote in message
news:66u2g25nr4qugp2g1p2fn18fjh9rerbjrd@
4ax.com
[snip]
> So sipgate have started giving free calls to the UK and
> all of Irland have they Ivor In anycase I am not so
> stingy that I mind paying around 26p a day for a damn
> good service in every way with access to tecnical support
> in real time 24/7 not by poxy email during working hours
> . There arn't any pockets in shrouds Ivor in case you
> didn't know .
They're not free if you've got to pay 26p a day for them, are they..?!
Look up "free" in a dictionary.
I bet I pay less per month for my phone service than you do, even allowing
for the fact that I pay for some of the calls I make. Most of my calls are
to other Sipgate users, so they *are* free.
Ivor
| |
| M.Dexter@blueyonder.co.uk 2006-09-08, 1:11 pm |
| On Fri, 8 Sep 2006 16:14:47 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
>
><M.Dexter@blueyonder.co.uk> wrote in message
> news:c303g2lapnn34o66ns7p78mductltm8g5h@
4ax.com
>
>[snip]
>
>
>Not at all. I just don't see the point of paying for something when I
>*can* get it free.
>
>Ivor
>
Ah so you can make calls to any 01 and 02 numbers for free from
sipgate can you ? I can with Vonage and could also with FT when they
where around . Pity really that it wasn't sipgate that went down the
pan .
| |
|
| On Fri, 8 Sep 2006 14:35:11 +0100, Ivor Jones wrote:
>So it should be for the price they charge. For what it's worth, I get
>excellent call quality on Sipgate for free, but I suppose I mustn't say
>that. Too bad.
Since when have Sipgate been offering free outgoing calls?
| |
|
| Al submitted this idea :
> On Fri, 8 Sep 2006 14:35:11 +0100, Ivor Jones wrote:
>
>
> Since when have Sipgate been offering free outgoing calls?
....since forever, unless you mean to the PSTN....? Most of Ivor's calls
are to other Sipgate users. His free calls to other users are of
excellent quality. As will his calls to non-free PSTN numbers, I should
imagine (as are mine)
| |
|
|
"^^artnada^^" <notneedto@knowanything.com> wrote in message
news:7TaMg.15666$r61.7286@text.news.blueyonder.co.uk...
> Fred wrote:
>
> Fred, hope I can help. I currently have Freetalk, AND Vonage, (as I am
> mid-way through transfering from FT to Vo), and the quality on Vonage is
> very good. Very clear, no crackling, delays etc.
>
> I'm impressed.
>
Hi Phil
Thanks for replying. Can I ask a further question? How long have you had the
Vonage service running for and have the parties you are calling commented on
the call quality at all? The reason I ask is that when I had Vonage 9/10 I
could hear the othe rparty very clearly. It was the other party who
complained of cracks/pops/delays/echoes. If you would be interested in
making a test call with me then that would be excellent too. My real email
address is fglaser85*nospam*@hotmail.com. Remove nospam obviously to email
me.
Thanks
Fred.
| |
| M.Dexter@blueyonder.co.uk 2006-09-08, 7:11 pm |
| On Fri, 8 Sep 2006 16:16:49 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
>They're not free if you've got to pay 26p a day for them, are they..?!
I do not pay a single penny for my calls all my calls are to other FT
now Vonage customers all I pay for is the service and even if I call
other 01 and 02 numbers they are still free with Vonage 24/7 as are
calls to Vonage temselves 24/7 and can speak with a real live person
not some goon hiding behind an email address .
It is a very poor company that won't allow its customers to call them
by telephone or provide telephone support .
| |
|
| On Fri, 08 Sep 2006 18:50:30 +0100, Jono wrote:
>Al submitted this idea :
>
>...since forever, unless you mean to the PSTN....? Most of Ivor's calls
>are to other Sipgate users.
Then Ivor lives in a different planet from mine. My calls are almost
exclusively to numbers starting 01 or 02. I don't need to know the
name of their supplier, I just know them as normal UK advertised
telephone numbers.
| |
| M.Dexter@blueyonder.co.uk 2006-09-08, 7:11 pm |
| On Fri, 08 Sep 2006 23:07:37 +0100, Al <.@_.invalid> wrote:
>On Fri, 08 Sep 2006 18:50:30 +0100, Jono wrote:
>
>
>
>Then Ivor lives in a different planet from mine. My calls are almost
>exclusively to numbers starting 01 or 02. I don't need to know the
>name of their supplier, I just know them as normal UK advertised
>telephone numbers.
But you see Ivor probably is only calling people he has cajoled into
signing up with Sipgate with his once forever trying to make out that
Sipgate was the best thing since sliced bread every other provider
was/is rubbish compared with his glorious sipgate .
You know I am almost certain he is getting a back hander from Sipgate
even when they once closed the service down for over 48 hrs he had
nothing but praise for the damned company .
| |
| Ivor Jones 2006-09-09, 7:11 am |
| <M.Dexter@blueyonder.co.uk> wrote in message
news:em73g25aahueff8fo6j3rt8ktt48f7desa@
4ax.com
[snip]
> Ah so you can make calls to any 01 and 02 numbers for
> free from sipgate can you ? I can with Vonage and could
> also with FT when they where around . Pity really that it
> wasn't sipgate that went down the pan .
No, but neither can you. You have to pay £x per month.
As I told you before, the majority of my calls are to other Sipgate users,
which *are* free, without paying anything per month for the privilege. The
odd few calls I make to ordinary numbers cost me maybe 30p per month if
that. I put £20 on my first Sipgate number which I got in September 2004
just after they first started, I still have over £12.50 on that account.
How much are you paying for your "free" calls again..?
Ivor
| |
| Ivor Jones 2006-09-09, 7:11 am |
| <M.Dexter@blueyonder.co.uk> wrote in message
news:p5i3g21e86317ta6lpqp6bp6mhp1upsu11@
4ax.com
> On Fri, 8 Sep 2006 16:16:49 +0100, "Ivor Jones"
> <ivor@despammed.invalid> wrote:
>
>
> I do not pay a single penny for my calls all my calls are
> to other FT now Vonage customers all I pay for is the
> service and even if I call other 01 and 02 numbers they
> are still free with Vonage 24/7
No they're not, they're inclusive. If you didn't pay the monthly charge,
you'd be cut off. You're like those people who think they're getting
"free" calls on their mobiles, they're not getting any such thing, they're
getting *inclusive* minutes as part of the contract.
> as are calls to Vonage
> temselves 24/7 and can speak with a real live person not
> some goon hiding behind an email address .
Says a man who is doing precisely that. Why don't you post with your real
name, Ron..?
> It is a very poor company that won't allow its customers
> to call them by telephone or provide telephone support .
Not in the opinion of the *majority* of Sipgate customers. You're not even
a customer, so you have no say in the matter whatsoever.
Ivor
| |
| Ivor Jones 2006-09-09, 7:11 am |
|
"Al" <.@_.invalid> wrote in message
news:j983g21kp3qp3ib3a72chorba2inh5vnud@
4ax.com
> On Fri, 8 Sep 2006 14:35:11 +0100, Ivor Jones wrote:
>
>
> Since when have Sipgate been offering free outgoing calls?
Define free. Calls to other Sipgate users and those other networks with
peering agreements are free. As probably 95% of my calls come under this
heading, I'd say that I'm getting a good deal.
Ivor
| |
| Ivor Jones 2006-09-09, 7:11 am |
| "Al" <.@_.invalid> wrote in message
news:58q3g2hs3pbom70b4qsmga1vf4gqv78dqj@
4ax.com
> On Fri, 08 Sep 2006 18:50:30 +0100, Jono wrote:
>
>
>
> Then Ivor lives in a different planet from mine. My calls
> are almost exclusively to numbers starting 01 or 02. I
> don't need to know the name of their supplier, I just
> know them as normal UK advertised telephone numbers.
So are the numbers I call. It just so happens that most of them are also
Sipgate numbers. Right here on planet Earth.
Ivor
| |
| Ivor Jones 2006-09-09, 7:11 am |
| <M.Dexter@blueyonder.co.uk> wrote in message
news:elu3g2lc4f40cbq979plvsecdad7fisbge@
4ax.com
[snip]
> But you see Ivor probably is only calling people he has
> cajoled into signing up with Sipgate
You're partly correct, most of the people I call *are* friends who joined
Sipgate on my advice. However there was no "cajoling" involved and I don't
think any of them are dissatisfied with the service, if they are they
haven't told me.
> with his once
> forever trying to make out that Sipgate was the best
> thing since sliced bread every other provider was/is
> rubbish compared with his glorious sipgate .
Quote me numbers, Ron. Give me proof that what you say is true. Point me
in the direction of documented evidence that more people are dissatisfied
with Sipgate than are not. You don't even know how many customers they
have, so how can you..?
> You know I am almost certain he is getting a back hander
> from Sipgate even when they once closed the service down
> for over 48 hrs he had nothing but praise for the damned
> company .
Put your money where your mouth is, Ron. If you can *prove* beyond
reasonable doubt that what you say is true then I will admit it, but as
you won't be able to (quite simply because it isn't) just shut up.
Ivor
| |
|
|
"Fred" <frednospam@hotmail.com> wrote in message
news:RfjMg.5951$89.5890@fe1.news.blueyonder.co.uk...
>
> "^^artnada^^" <notneedto@knowanything.com> wrote in message
> news:7TaMg.15666$r61.7286@text.news.blueyonder.co.uk...
> Hi Phil
> Thanks for replying. Can I ask a further question? How long have you had
> the Vonage service running for and have the parties you are calling
> commented on the call quality at all? The reason I ask is that when I had
> Vonage 9/10 I could hear the othe rparty very clearly. It was the other
> party who complained of cracks/pops/delays/echoes. If you would be
> interested in making a test call with me then that would be excellent too.
> My real email address is fglaser85*nospam*@hotmail.com. Remove nospam
> obviously to email me.
> Thanks
> Fred.
Hi Fred, I've only had the service up and running for a couple of days. I
have to say the call quality is excellent I have made a number of calls and
asked the person on the other end of the line what the audio is like and
they all say it's as good as if I was calling from a normal line.
| |
|
|
"Phil" <nospam@nospam.co.uk> wrote in message
news:45022e17$0$1376$da0feed9@news.zen.co.uk...
>
> "Fred" <frednospam@hotmail.com> wrote in message
> news:RfjMg.5951$89.5890@fe1.news.blueyonder.co.uk...
> Hi Fred, I've only had the service up and running for a couple of days. I
> have to say the call quality is excellent I have made a number of calls
> and asked the person on the other end of the line what the audio is like
> and they all say it's as good as if I was calling from a normal line.
>
Thanks again Phil. That is good news indeed. However, due to the number of
pc's we have in our house we all have to connect via a wireless router. Do
you have your adapter connected to a router and if so how is the adapter
configured? (I have a Linksys WRTG54 connected to Cable modem with Freetalk
adapter running from router with no QOS in place-having QOS on caused call
quality issues previously).
Fred.
| |
|
| "Fred" <frednospam@hotmail.com> wrote in message
news:NmwMg.20825$a9.12421@fe2.news.blueyonder.co.uk...
>
> "Phil" <nospam@nospam.co.uk> wrote in message
> news:45022e17$0$1376$da0feed9@news.zen.co.uk...
> Thanks again Phil. That is good news indeed. However, due to the number of
> pc's we have in our house we all have to connect via a wireless router. Do
> you have your adapter connected to a router and if so how is the adapter
> configured? (I have a Linksys WRTG54 connected to Cable modem with
> Freetalk adapter running from router with no QOS in place-having QOS on
> caused call quality issues previously).
> Fred.
>
I have a Zoom X5V modem/router. I just plugged the Vonage adaptor into one
of the ports on the modem/router. It worked straight away. It's already
configured for your account there was no set up necessary.
| |
|
|
"Phil" <nospam@nospam.co.uk> wrote in message
news:45032832$0$27315$db0fefd9@news.zen.co.uk...
> "Fred" <frednospam@hotmail.com> wrote in message
> news:NmwMg.20825$a9.12421@fe2.news.blueyonder.co.uk...
> I have a Zoom X5V modem/router. I just plugged the Vonage adaptor into one
> of the ports on the modem/router. It worked straight away. It's already
> configured for your account there was no set up necessary.
>
Hi Phil
Does your Zoom X5V modem/router have QOS as standard and if so have you
configured it at all or just left it off?
Thanks
Fred.
| |
|
| "Fred" <frednospam@hotmail.com> wrote in message
news:EJZMg.20334$89.15631@fe1.news.blueyonder.co.uk...
>
> "Phil" <nospam@nospam.co.uk> wrote in message
> news:45032832$0$27315$db0fefd9@news.zen.co.uk...
> Hi Phil
> Does your Zoom X5V modem/router have QOS as standard and if so have you
> configured it at all or just left it off?
> Thanks
> Fred.
>
Doesn't have it as far as I know.
| |
|
|
"Phil" <nospam@nospam.co.uk> wrote in message
news:45069400$0$1383$da0feed9@news.zen.co.uk...
> "Fred" <frednospam@hotmail.com> wrote in message
> news:EJZMg.20334$89.15631@fe1.news.blueyonder.co.uk...
> Doesn't have it as far as I know.
>
Hi Phil-would u like to try a test call to see how good your Vonage is? My
email is fglaser85*nospam*@hotmail.com.
Remove nospam for address.
Fred.
| |
|
|
"Fred" <frednospam@hotmail.com> wrote in message
news:fbDNg.31316$89.25485@fe1.news.blueyonder.co.uk...
>
> "Phil" <nospam@nospam.co.uk> wrote in message
> news:45069400$0$1383$da0feed9@news.zen.co.uk...
> Hi Phil-would u like to try a test call to see how good your Vonage is? My
> email is fglaser85*nospam*@hotmail.com.
> Remove nospam for address.
> Fred.
>
Meant to add that if you email me your tel number i could call you!
Fred.
| |
| Ivor Jones 2006-09-12, 7:11 pm |
|
"Fred" <frednospam@hotmail.com> wrote in message
news:8BENg.58220$H03.10986@fe3.news.blueyonder.co.uk
[snip]
> Meant to add that if you email me your tel number i could
> call you! Fred.
Ever heard of snipping repeated posts..?
Ivor
| |
|
|
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:4morotF78067U1@individual.net...
>
>
> "Fred" <frednospam@hotmail.com> wrote in message
> news:8BENg.58220$H03.10986@fe3.news.blueyonder.co.uk
>
> [snip]
>
>
> Ever heard of snipping repeated posts..?
>
> Ivor
>
>
Hi Ivor
Not familiar with snipping posts lol. I will try and reemmber in future!
Fred.
| |
| M.Dexter@blueyonder.co.uk 2006-09-12, 7:11 pm |
| On Tue, 12 Sep 2006 23:42:51 GMT, "Fred" <frednospam@hotmail.com>
wrote:
>
>"Ivor Jones" <ivor@despammed.invalid> wrote in message
>news:4morotF78067U1@individual.net...
>Hi Ivor
>Not familiar with snipping posts lol. I will try and reemmber in future!
>Fred.
>
Take no notice Fred he will be wanting every T crossed and I dotted
next, I can't understand him people post the way they want to and if
he doesn't like it he knows what to do .
| |
| M.Dexter@blueyonder.co.uk 2006-09-16, 1:11 pm |
| On Fri, 15 Sep 2006 15:19:38 GMT, bob garbutt
<bobgarb@blueyonder.co.uk> wrote:
>I've just transferred over, they have yet to credit my card with the
>cost of sending me the new router!
You will NOT get a credit for the shipment you have to pay that just
has you have to pay for shipment of any other goods from anyone else.
I called a computer parts supplier the other day and asked how much to
send a flash memory stick to me eight pounds they said so I went and
got it myself from them they are only 15 miles away . It would have
got here in an envelope with 1st class stamp the stick weighs
practically nothing .
> you have to remember to do a *67 to withhold your
>number every time
Program the number into phone's memory if your phone supports this
otherwise it is a case of remembering to do this or using a different
service I use my Voiphone account for hiding my number has you can
choose whatever number you want to give out .
>and cannot do 1571 to check voice mail, you have to do
>a *123
Much quicker than 1571 .
> also all commands in American and last of a they insist in
>calling # pound key!
There have been so many American firms around in the UK now
I have got used to seeing it and while we are at it I am surprised you
did not mention that they call the "rauter"in English a router a
DIVICE .
| |
|
| On Fri, 15 Sep 2006 16:26:39 GMT, M.Dexter@blueyonder.co.uk wrote:
>You will NOT get a credit for the shipment you have to pay that just
>has you have to pay for shipment of any other goods from anyone else.
No, the agreement was that Vonage would charge you for carriage and
then re-credit the charge back you your credit card within 5 days.
>There have been so many American firms around in the UK now
>I have got used to seeing it
You may be used to it and I may be used to it, but the vast majority
of Joe Public aren't used to it. Calling "'#' a "pound" is guaranteed
to confuse most normal callers. I don't see why Vonage can't make
announcements in English since they claim to have a registered office
in this country! It's not going to cost them a fortune to do this and
the current American announcements are irritating ad a sign of sloppy
thinking.
| |
| M.Dexter@blueyonder.co.uk 2006-09-16, 1:11 pm |
| On Fri, 15 Sep 2006 17:52:46 GMT, "Fred" <frednospam@hotmail.com>
wrote:
>Sorry M dexter but you are wrong-the delivery charge is refunded back to
>your card-it says it clearly in the frequently asked questions of the Vonage
>site.
>Fred.
>
Fred are you sure about this you have got me thinking and I seem to
remember now you have jogged my memory reading something about it
being credited or something being credited to your account not the
card unless it was something else I was reading .
| |
|
|
<M.Dexter@blueyonder.co.uk> wrote in message
news:ckrlg29vgpi8nrl1srj9qvp1tksvmjdef7@
4ax.com...
> On Fri, 15 Sep 2006 17:52:46 GMT, "Fred" <frednospam@hotmail.com>
> wrote:
>
>
> Fred are you sure about this you have got me thinking and I seem to
> remember now you have jogged my memory reading something about it
> being credited or something being credited to your account not the
> card unless it was something else I was reading .
Yes M.dexter I am sure. Here is a quote from their website
Are there any additional charges for switching from freetalk to Vonage?
No. The standard Vonage activation fee of £9.99 will be waived for freetalk
customers joining Vonage before 16th September. The £8.99 shipping fee will
be charged to your card but refunded in the form of a credit applied to your
account within 5 days of registering. Your new motorola router will be
supplied free of charge.
Link http://www.vonage.co.uk/freetalk/faqs.html
Fred.
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| M.Dexter@blueyonder.co.uk 2006-09-16, 1:11 pm |
| On Fri, 15 Sep 2006 23:04:53 GMT, "Fred" <frednospam@hotmail.com>
wrote:
>Yes M.dexter I am sure. Here is a quote from their website
>Are there any additional charges for switching from freetalk to Vonage?
>No. The standard Vonage activation fee of £9.99 will be waived for freetalk
>customers joining Vonage before 16th September. The £8.99 shipping fee will
>be charged to your card but refunded in the form of a credit applied to your
>account within 5 days of registering. Your new motorola router will be
>supplied free of charge.
>
>Link http://www.vonage.co.uk/freetalk/faqs.html
>
>
>
>Fred.
>
But take note Fred the money is applied in the form of a credit to
your card NOT back to your card but I must pull them on that point the
5 days as come and gone and no sign of the credit .
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<M.Dexter@blueyonder.co.uk> wrote in message
news:3cdmg2d8r6c1804te5tqiur65hofr6v9m8@
4ax.com...
> On Fri, 15 Sep 2006 23:04:53 GMT, "Fred" <frednospam@hotmail.com>
> wrote:
>
>
> But take note Fred the money is applied in the form of a credit to
> your card NOT back to your card but I must pull them on that point the
> 5 days as come and gone and no sign of the credit .
Well I would agree that if the credit has not been applied within 5 days you
should pursue that with them. I know I would.
Fred.
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| M.Dexter@blueyonder.co.uk 2006-09-16, 1:12 pm |
| On Sat, 16 Sep 2006 10:15:54 GMT, "Fred" <frednospam@hotmail.com>
wrote:
Wasn't you saying you had not received the refund Fred ? .
| |
| bob garbutt 2006-09-16, 1:12 pm |
| M.Dexter@blueyonder.co.uk wrote:
> On Sat, 16 Sep 2006 10:15:54 GMT, "Fred" <frednospam@hotmail.com>
> wrote:
>
>
>
> Wasn't you saying you had not received the refund Fred ? .
Hi Everyone,
I aksed them where my credit was and got this answer!
Dear Robert Garbutt,
The £8.99 shipping fee will be charged to your card but refunded in the
form of a credit applied to your account within 5 days of registering.
Your new motorola router will be supplied free of charge.
We hope this has answered your enquiry. If you have any further
questions please visit our website at www.vonage.co.uk where you will
find answers to most customer enquiries.
I see a credit to my account not a refund, so I should expect to see
£8.99 taken off a future bill!
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| M.Dexter@blueyonder.co.uk 2006-09-16, 1:12 pm |
| On Sat, 16 Sep 2006 14:53:50 GMT, bob garbutt
<bobgarb@blueyonder.co.uk> wrote:
>I see a credit to my account not a refund, so I should expect to see
>£8.99 taken off a future bill!
Well I don't and neither does Fred by the looks of things but thanks
for confirming they do credit accounts with the cash .
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|
|
<M.Dexter@blueyonder.co.uk> wrote in message
news:ghong21l1q511dh9edbd1d18uclcaf2639@
4ax.com...
> On Sat, 16 Sep 2006 10:15:54 GMT, "Fred" <frednospam@hotmail.com>
> wrote:
>
>
>
> Wasn't you saying you had not received the refund Fred ? .
No that wasn't me-it was a previous poster.
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| M.Dexter@blueyonder.co.uk 2006-09-17, 1:11 pm |
| On Sun, 17 Sep 2006 00:10:41 GMT, "Fred" <frednospam@hotmail.com>
wrote:
>
><M.Dexter@blueyonder.co.uk> wrote in message
> news:ghong21l1q511dh9edbd1d18uclcaf2639@
4ax.com...
>
>No that wasn't me-it was a previous poster.
>
Got mine now Fred all sorted in five minutes .
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