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Home > Archive > Voice Over IP in UK > January 2007 > Poor quaity via voip
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Poor quaity via voip
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| I have 10 meg BB connection, but at times the quality via voip to say
voipcheap, voipbuster etc etc is very poor in the fact it breaks up. Is this
down to just over congestion. I have to revert to my land line at times. It
stops me changing over completely. Do others get this ?.
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| {{{{{Welcome}}}}} 2007-01-15, 1:11 pm |
| Thus spaketh 807:
> I have 10 meg BB connection, but at times the quality via voip to say
> voipcheap, voipbuster etc etc is very poor in the fact it breaks up.
> Is this down to just over congestion. I have to revert to my land
> line at times. It stops me changing over completely. Do others get
> this ?.
It must be congestion on your broadband service.
I have no problems with VoIPStunt, VoIPDiscount etc, call quality is
excellent, no breaking up.
Though I do have it set to use G711a only.
--
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| Ivor Jones 2007-01-15, 1:11 pm |
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"{{{{{Welcome}}}}}" <bhx___spam@trapped___hotmail.co.uk>
wrote in message
news:WNLqh.31244$k74.132@text.news.blueyonder.co.uk
> Thus spaketh 807:
>
>
> It must be congestion on your broadband service.
>
> I have no problems with VoIPStunt, VoIPDiscount etc, call
> quality is excellent, no breaking up.
>
> Though I do have it set to use G711a only.
At the risk of Dexter chiming in, I get no problems with Sipgate either.
My connection is only 2Mb.
Ivor
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| Pet @ www.gymratz.co.uk ;¬) 2007-01-15, 1:11 pm |
| 807 wrote:
> I have 10 meg BB connection, but at times the quality via voip to say
> voipcheap, voipbuster etc etc is very poor in the fact it breaks up. Is this
> down to just over congestion. I have to revert to my land line at times. It
> stops me changing over completely. Do others get this ?.
We have experienced up & down call quality on Blueyonder 10MB connection
with incoming calls through voipfone and outbound calls with voipfone
and voipcheap.com
On the whole it's more a case of an isolated poor quality call, with an
immediate subsequent call being fine.
Worst calls seem to be when the call is to our BT number which has
divert on busy to our voipfone number through talktalk.
On the whole though things have been usable over the last month with
very few problems.
Call quality from home on a 1 meg adsl line almost seems better though
quantity of calls are significantly lower so problems may not be so evident.
HTH
Pete
--
http://gymratz.co.uk - Best Gym Equipment & Bodybuilding Supplements UK.
http://gymratz.co.uk/polar-heart-rate-monitors/ Polar HeartRate Monitors
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| Herman 2007-01-15, 7:11 pm |
| "{{{{{Welcome}}}}}" <bhx___spam@trapped___hotmail.co.uk> wrote in message
news:WNLqh.31244$k74.132@text.news.blueyonder.co.uk...
> Thus spaketh 807:
>
>
> It must be congestion on your broadband service.
>
> I have no problems with VoIPStunt, VoIPDiscount etc, call quality is
> excellent, no breaking up.
>
> Though I do have it set to use G711a only.
>
> --
I agree that congestion is the most likely cause. But remember, it can be
to do with Network setup or Codec as well. I seem to remember some talk of
problems with the low-bandwidth codecs used on high-bandwidth connections.
Could be worth a check on that VOIP test site (the name of which escapes me
for the moment)
Assuming Telewest have the same upstream speeds as NTL, then this will be on
a 512k bandwidth. More than adequate for voice traffic, but maybe less than
you'd think for the downstream speed.
Could also be the provider, but I have found the Finarea call quality to be
better than most. (on 4MB connection)
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| Herman laid this down on his screen :
>
> Assuming Telewest have the same upstream speeds as NTL, then this will be on
> a 512k bandwidth.
384K up on TW. Should still be sufficient, though.
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| Brian A 2007-01-16, 7:11 am |
| On Mon, 15 Jan 2007 15:27:18 GMT, "Pet @ www.gymratz.co.uk ;¬)"
<PeTe33@gymratz.co.uk> wrote:
>807 wrote:
>
>We have experienced up & down call quality on Blueyonder 10MB connection
> with incoming calls through voipfone and outbound calls with voipfone
>and voipcheap.com
>
>On the whole it's more a case of an isolated poor quality call, with an
>immediate subsequent call being fine.
>
>Worst calls seem to be when the call is to our BT number which has
>divert on busy to our voipfone number through talktalk.
>
>On the whole though things have been usable over the last month with
>very few problems.
>
>Call quality from home on a 1 meg adsl line almost seems better though
>quantity of calls are significantly lower so problems may not be so evident.
>
>HTH
>Pete
I have a 1Mb/s Telewest line and I get perfect quality on my voip
calls using several different providers. If I didn't get good quality
I would see no advantage to being on Telewest, I use them because I
don't need to have a landline with my broadband. If the quality wasn't
good I'd move back to a BT line rather than have a Telewest phone
line.
Remove 'no_spam_' from email address.
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| Brian A has brought this to us :
> On Mon, 15 Jan 2007 15:27:18 GMT, "Pet @ www.gymratz.co.uk ;¬)"
> <PeTe33@gymratz.co.uk> wrote:
>
> I have a 1Mb/s Telewest line and I get perfect quality on my voip
> calls using several different providers. If I didn't get good quality
> I would see no advantage to being on Telewest, I use them because I
> don't need to have a landline with my broadband. If the quality wasn't
> good I'd move back to a BT line rather than have a Telewest phone
> line.
> Remove 'no_spam_' from email address.
I had a similar mindset.....although BT Line + Sky Broadband = Less
than Telewest.
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| {{{{{Welcome}}}}} 2007-01-16, 7:11 pm |
| Thus spaketh Jono:
> Brian A has brought this to us :
>
> I had a similar mindset.....although BT Line + Sky Broadband = Less
> than Telewest.
Yeah, you need to work out which is better for you.
For me, it's 4Mbit TW broadband, free TW digital TV (granted only the
starter pack) and VoIP = £19.99 per month, had the offer I was on
extended for another year. I was also subscribed to Sky Digital, but
dropped that and just use it for the FTA/FTV channels, don't watch a
great deal of TV anymore.
--
60 day free DVD rental: www.southeastbirmingham.co.uk/dvd
Mobile Offers: www.southeastbirmingham.co.uk/mob
Items for sale: www.dodgy-dealer.co.uk
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| Brian A 2007-01-17, 7:11 am |
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Presumably you have to pay for a Sky TV package as well and the basic
Sky is has a limited download doesn't it?
I 'm not so bothered about pay TV. I get all the Freeview channels and
all the free Skybox channels. It is plenty for me. I record Freeview
onto a hard disk so I only watch programmes I am interested in and can
whiz though the ads in about 4 seconds.[vbcol=seagreen]
>
>
>Yeah, you need to work out which is better for you.
>
>For me, it's 4Mbit TW broadband, free TW digital TV (granted only the
>starter pack) and VoIP = £19.99 per month, had the offer I was on
>extended for another year. I was also subscribed to Sky Digital, but
>dropped that and just use it for the FTA/FTV channels, don't watch a
>great deal of TV anymore.
Now, how did you get your deal extended? I am paying £18/month for
broadband alone.
Remove 'no_spam_' from email address.
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| {{{{{Welcome}}}}} 2007-01-17, 7:11 am |
| Thus spaketh Brian A:
> Presumably you have to pay for a Sky TV package as well and the basic
> Sky is has a limited download doesn't it?
> I 'm not so bothered about pay TV. I get all the Freeview channels and
> all the free Skybox channels. It is plenty for me. I record Freeview
> onto a hard disk so I only watch programmes I am interested in and can
> whiz though the ads in about 4 seconds.
> Now, how did you get your deal extended? I am paying £18/month for
> broadband alone.
>
> Remove 'no_spam_' from email address.
Told them I didn't want to pay the £25 + £5.50.
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| Brian A formulated the question :
> Presumably you have to pay for a Sky TV package as well and the basic
> Sky is has a limited download doesn't it?
True....however I do already.
Telewest 10Mb = £35
BT + SkyMax 16Mb = £21(ish)
£14 cheaper & I get a free phone line thrown in by BT!
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| Brian A 2007-01-17, 7:11 pm |
| On Wed, 17 Jan 2007 19:46:20 GMT, Jono <nothanks@blueyonder.invalid>
wrote:
>Brian A formulated the question :
>
>True....however I do already.
>
>Telewest 10Mb = £35
>
>BT + SkyMax 16Mb = £21(ish)
>
>£14 cheaper & I get a free phone line thrown in by BT!
Are you saying that you can get Sky broadband without having to
subscribe to the TV or Sky's phone package, such that you pay GBP10
for the broadband and GBP11 to BT for the phone line? If so what is
the download limit?
Remove 'no_spam_' from email address.
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| Brian A explained on 17/01/2007 :
> On Wed, 17 Jan 2007 19:46:20 GMT, Jono <nothanks@blueyonder.invalid>
> wrote:
>
[vbcol=seagreen]
> Are you saying that you can get Sky broadband without having to
> subscribe to the TV or Sky's phone package, such that you pay GBP10
> for the broadband and GBP11 to BT for the phone line? If so what is
> the download limit?
Sorry, no, however, I've added a few words above to make it clearer.
Download speed is 16Mb, although actual throughput is around 13Mb at
the moment. No actual download limit, although there is a FUP.
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