Voice Over IP in UK - Sipura SPA2000 ATA

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Author Sipura SPA2000 ATA
harrogate3

2007-04-05, 7:11 pm

Can anyone give me any advice how to get this damn thing to work?

I have accounts with voip.co.uk and Sipgate and it will not register
with either. I also have th X-Lite softphone for Sipgate which accepts
incoming calls perfectly (the softphone provided ready configured by
Sipgate) but a 'blank' X-Lite downloaded for the voip account
registers but will not accept or make calls.

I am running through a Belkin F5D7230-4 (V2) wireless router with
wired connections, onto a VirginMedia cable feed. The 'virtual server'
in the router is set to pass ports 5004-5061 (UDP) to the ATA IP
address - it will only permit one port allocation per IP address.

I have used the Sipgate set-up for their account but it still don't
work.

Any help gratefully received - before I hit the thing with a
sledgehammer!


--
Woody

harrogate3 at ntlworld dot com


Roger

2007-04-05, 7:11 pm


"harrogate3" <harrogate3@ntlworld.com> wrote in message
news:7_bRh.2047$gr2.666@newsfe4-gui.ntli.net...
> Can anyone give me any advice how to get this damn thing to work?
>
> I have accounts with voip.co.uk and Sipgate and it will not register
> with either. I also have th X-Lite softphone for Sipgate which accepts
> incoming calls perfectly (the softphone provided ready configured by
> Sipgate) but a 'blank' X-Lite downloaded for the voip account
> registers but will not accept or make calls.
>
> I am running through a Belkin F5D7230-4 (V2) wireless router with
> wired connections, onto a VirginMedia cable feed. The 'virtual server'
> in the router is set to pass ports 5004-5061 (UDP) to the ATA IP
> address - it will only permit one port allocation per IP address.
>
> I have used the Sipgate set-up for their account but it still don't
> work.
>
> Any help gratefully received - before I hit the thing with a
> sledgehammer!
>
>
> --
> Woody
>
> harrogate3 at ntlworld dot com
>
>

stupid question -
have you conifugrd a primary DNS on the system page? Either enter your ISP's
DNS servers or your router address if you havent and see what happens.

Brian A

2007-04-05, 7:11 pm

On Thu, 05 Apr 2007 20:22:53 GMT, "Roger" <roger_barrett@yahoo.com>
wrote:

>
>"harrogate3" <harrogate3@ntlworld.com> wrote in message
>news:7_bRh.2047$gr2.666@newsfe4-gui.ntli.net...
>stupid question -
>have you conifugrd a primary DNS on the system page? Either enter your ISP's
>DNS servers or your router address if you havent and see what happens.

If, as Roger says, you haven't set up your Primary DNS etc. ....this
is what I do:-
Set DHCP: no
Static IP: set to one of your choice within the subset range allowed
by your router.
Gateway and Primary DNS can both be set to your router IP.

Remove 'no_spam_' from email address.
harrogate3

2007-04-06, 7:11 pm


"Brian A" <no_spam_bca1000@hotmail.com> wrote in message
news:hvsa13h95e8i8e3lvvaiu5e0vvi08k0vks@
4ax.com...
> On Thu, 05 Apr 2007 20:22:53 GMT, "Roger" <roger_barrett@yahoo.com>
> wrote:
>
register[vbcol=seagreen]
accepts[vbcol=seagreen]
by[vbcol=seagreen]
server'[vbcol=seagreen]
don't[vbcol=seagreen]
your ISP's[vbcol=seagreen]
happens.[vbcol=seagreen]
> If, as Roger says, you haven't set up your Primary DNS etc. ....this
> is what I do:-
> Set DHCP: no
> Static IP: set to one of your choice within the subset range allowed
> by your router.
> Gateway and Primary DNS can both be set to your router IP.
>
> Remove 'no_spam_' from email address.
>


Thanks Gents. I hadn't set the Primary DNS, but I have now and it
still makes no difference, with or without DHCP active.


--
Woody

harrogate3 at ntlworld dot com


Brian A

2007-04-06, 7:11 pm


>
>Thanks Gents. I hadn't set the Primary DNS, but I have now and it
>still makes no difference, with or without DHCP active.

Does this mean you have solved your problem or not?

Remove 'no_spam_' from email address.
harrogate3

2007-04-06, 7:11 pm


"Brian A" <no_spam_bca1000@hotmail.com> wrote in message
news:cr7d135fl2gv6434ol70gur0llsbhoo342@
4ax.com...
>
> Does this mean you have solved your problem or not?
>
> Remove 'no_spam_' from email address.
>


No, still trying...........................................!


--
Woody

harrogate3 at ntlworld dot com


Brian A

2007-04-06, 7:11 pm

On Fri, 06 Apr 2007 20:02:52 GMT, "harrogate3"
<harrogate3@ntlworld.com> wrote:

>
>"Brian A" <no_spam_bca1000@hotmail.com> wrote in message
> news:cr7d135fl2gv6434ol70gur0llsbhoo342@
4ax.com...
>
>No, still trying...........................................!

OK. I'd set the DMZ, in your router, to point to the fixed IP address
of your ATA. That way you are sure that any ports you want ot use are
open. Make sure your IPs are set up as I described in an earlier post.
Try that and report back. Also do give time for registration to occur.
Work on voip.co.uk, that is most likely to be reliable.

Remove 'no_spam_' from email address.
harrogate3

2007-04-07, 7:11 am


"Brian A" <no_spam_bca1000@hotmail.com> wrote in message
news:l7hd131hl4iq7qu9b7us2rdr3hlmhi1n20@
4ax.com...
> On Fri, 06 Apr 2007 20:02:52 GMT, "harrogate3"
> <harrogate3@ntlworld.com> wrote:
>
it[vbcol=seagreen]
> OK. I'd set the DMZ, in your router, to point to the fixed IP

address
> of your ATA. That way you are sure that any ports you want ot use

are
> open. Make sure your IPs are set up as I described in an earlier

post.
> Try that and report back. Also do give time for registration to

occur.
> Work on voip.co.uk, that is most likely to be reliable.
>
> Remove 'no_spam_' from email address.
>


Tnx for that Brian, but I had already tried DMZ with no joy.

I suspect my ISP may be the problem. Looking at the router firewall
log files it is showing "Blocked by DoS 10.120.16.1" although it does
not say if that is incoming or outgoing - I assume the former. If that
is the case then it looks as though my days of using voip are
numbered.

Having said that it puzzles me that the X-Lite softphone provided by
Sipgate will work with incoming calls without problem, and the X-Lite
will register correctly whether I use it withSipgate or voip.c.uk - it
just doesn't work with calls at all with voip (I don't (yet) have
outgoing capability with Sipgate to be able to test it.)


--
Woody

harrogate3 at ntlworld dot com


Duncan MacCallum

2007-04-07, 7:11 am

harrogate3 wrote:


>
> I suspect my ISP may be the problem. Looking at the router firewall
> log files it is showing "Blocked by DoS 10.120.16.1" although it does
> not say if that is incoming or outgoing - I assume the former. If that
> is the case then it looks as though my days of using voip are
> numbered.


Assuming your ISP is Virgin media (email add) I use voip.co.uk via VM
and no problems.
Not wishing to sound hard but hope your problem is restricted to your
setup... ;)
Cheers

acierinox

2007-04-07, 7:11 am

On Apr 5, 8:20 pm, "harrogate3" <harroga...@ntlworld.com> wrote:
> Can anyone give me any advice how to get this damn thing to work?
>
> --
> Woody


Have you entered the 'Cloned MAC Address' of you NIC card? I had to
do this to get VM to work with my SPA 2102.

Router > WAN Setup > Enable MAC Clone Service > Yes
Router > WAN Setup > Cloned MAC Address > [the Physical Address of
your NIC card without the dashes]

To find the latter in Win XP and 2k, Start > Run > cmd > ipconfig /all



acierinox

2007-04-07, 7:11 am

On Apr 7, 9:44 am, "acierinox" <acieri...@yahoo.com> wrote:
> On Apr 5, 8:20 pm, "harrogate3" <harroga...@ntlworld.com> wrote:
>
>
>
> Have you entered the 'Cloned MAC Address' of you NIC card? I had to
> do this to get VM to work with my SPA 2102.
>
> Router > WAN Setup > Enable MAC Clone Service > Yes
> Router > WAN Setup > Cloned MAC Address > [the Physical Address of
> your NIC card without the dashes]
>
> To find the latter in Win XP and 2k, Start > Run > cmd > ipconfig /all


just thought, if you have a router then MAC Clone Service has to be
enabled in your router, again with the address of your PC's NIC card

Herman

2007-04-07, 7:11 am

"harrogate3" <harrogate3@ntlworld.com> wrote in message
news:fuIRh.4934$nM6.947@newsfe2-win.ntli.net...
>
> "Brian A" <no_spam_bca1000@hotmail.com> wrote in message
> news:l7hd131hl4iq7qu9b7us2rdr3hlmhi1n20@
4ax.com...
> it
> address
> are
> post.
> occur.
>
> Tnx for that Brian, but I had already tried DMZ with no joy.
>
> I suspect my ISP may be the problem. Looking at the router firewall
> log files it is showing "Blocked by DoS 10.120.16.1" although it does
> not say if that is incoming or outgoing - I assume the former. If that
> is the case then it looks as though my days of using voip are
> numbered.
>
> Having said that it puzzles me that the X-Lite softphone provided by
> Sipgate will work with incoming calls without problem, and the X-Lite
> will register correctly whether I use it withSipgate or voip.c.uk - it
> just doesn't work with calls at all with voip (I don't (yet) have
> outgoing capability with Sipgate to be able to test it.)
>
>
> --
> Woody
>
> harrogate3 at ntlworld dot com


Haven't been following the thread precisely, but as 10.120.16.1 is an
internal IP address, I think there is some sort of IP problem somewhere on
your network. Your router should not be blocking traffic on an internal IP
address. Is there more than one router on your network? Are all the IP
addresses on your network configured to 10.120.16.x with subnet
255.255.255.0 and the same gateway and DNS server?

I am on VirginMedia exNTL with no issues and I do not expect your issues to
be insurmountable!


harrogate3

2007-04-07, 1:11 pm


"Herman" <whhitehousemadhouse-2005@yahoo.co.uk> wrote in message
news:5gJRh.1987$xm4.1548@newsfe3-win.ntli.net...
> "harrogate3" <harrogate3@ntlworld.com> wrote in message
> news:fuIRh.4934$nM6.947@newsfe2-win.ntli.net...
and[vbcol=seagreen]
firewall[vbcol=seagreen]
does[vbcol=seagreen]
that[vbcol=seagreen]
by[vbcol=seagreen]
X-Lite[vbcol=seagreen]
voip.c.uk - it[vbcol=seagreen]
>
> Haven't been following the thread precisely, but as 10.120.16.1 is

an
> internal IP address, I think there is some sort of IP problem

somewhere on
> your network. Your router should not be blocking traffic on an

internal IP
> address. Is there more than one router on your network? Are all

the IP
> addresses on your network configured to 10.120.16.x with subnet
> 255.255.255.0 and the same gateway and DNS server?
>
> I am on VirginMedia exNTL with no issues and I do not expect your

issues to
> be insurmountable!
>
>
>


My internal address are all 195.168.n.n so I assumed that a 10.
address must be coming from Virgin but before the outside world. Now
I'm not so sure.

My ZoneAlarm firewall log shows that it is blocking incoming from this
address, but that would be for the PC, not the Sipura ATA.


--
Woody

harrogate3 at ntlworld dot com


harrogate3

2007-04-07, 1:11 pm


"acierinox" <acierinox@yahoo.com> wrote in message
news:1175936279.918469.240280@y66g2000hsf.googlegroups.com...
> On Apr 7, 9:44 am, "acierinox" <acieri...@yahoo.com> wrote:
work?[vbcol=seagreen]
to[vbcol=seagreen]
/all[vbcol=seagreen]
>
> just thought, if you have a router then MAC Clone Service has to be
> enabled in your router, again with the address of your PC's NIC card
>
>


Forgive me if I'm being thick, but since I have a router with four
inputs why do I need to clone the MAC address of my PC?


--
Woody

harrogate3 at ntlworld dot com


Paul Cupis

2007-04-07, 1:11 pm

harrogate3 wrote:
> My internal address are all 195.168.n.n


192.168.x.x?

195.168.x.x are not private according to RFC1918.
Roger

2007-04-07, 1:11 pm


"harrogate3" <harrogate3@ntlworld.com> wrote in message
news:MHxRh.3090$jo2.918@newsfe2-gui.ntli.net...
>
> "Brian A" <no_spam_bca1000@hotmail.com> wrote in message
> news:cr7d135fl2gv6434ol70gur0llsbhoo342@
4ax.com...
>
> No, still trying...........................................!
>
>
> --
> Woody
>
> harrogate3 at ntlworld dot com
>
>

I have the SPA2000 on Virgin Media set up to both sipgate and voip.co.uk. If
you want, email me copies of your SPA2000 setup pages (minus the login name)
and Ill take a look and compare them to mine.

Tim

2007-04-07, 7:11 pm

harrogate3 wrote:
> My internal address are all 195.168.n.n so I assumed that a 10.
> address must be coming from Virgin but before the outside world. Now
> I'm not so sure.


I think Paul has just hit the problem on the head.

Certainly for voip.co.uk, they won't see 195.168 as a private IP
address, so it might not work.

You should renumber your network to use an RFC1819 style IP addresses.


192.168.n.n


Tim
harrogate3

2007-04-08, 7:11 am


"Tim" <nutnews@kooky.org> wrote in message
news:46180fe6$0$765$bed64819@news.gradwell.net...
> harrogate3 wrote:
Now[vbcol=seagreen]
>
> I think Paul has just hit the problem on the head.
>
> Certainly for voip.co.uk, they won't see 195.168 as a private IP
> address, so it might not work.
>
> You should renumber your network to use an RFC1819 style IP

addresses.
>
>
> 192.168.n.n
>
>
> Tim
>


No, that was my Dyslexic keybrod again - fingers in a muddle. I am
using 192.168.n.n


--
Woody

harrogate3 at ntlworld dot com


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