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Home > Archive > Voice Over IP in UK > September 2007 > Any current problems with voip.co.uk
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Any current problems with voip.co.uk
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| Roger Mills 2007-09-25, 1:11 pm |
| I can't currently make any outgoing calls using voip.co.uk (and, no, I
haven't run out of credit!) but I can receive incoming calls.
Is anyone else having similar problems?
I'm not sure whether the problem is with the voip service or with my PAP2T -
although I suspect the former! Whenever I dial a number, I get a
oink-oink-oink type noise which increases in frequency and harshness after a
few seconds.
I sometimes get this almost as a matter of course when making calls, but
they're usually ok on the 2nd or 3rd attempt - but it's now doing it all the
time.
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored..
Messages sent to it may not be read for several weeks. PLEASE REPLY TO
NEWSGROUP!
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| Roger Mills pretended :
> I can't currently make any outgoing calls using voip.co.uk (and, no, I
> haven't run out of credit!) but I can receive incoming calls.
>
> Is anyone else having similar problems?
Hmm. My sister has just called me from her mobile claiming that her
"landline" wasn't working. (landline=SPA1000 using voip.co.uk)
This seems to be happening about twice a month.
With regards to credit, how the bloody hell do you top the account up
without a credit card - they are unable to take payment by debit card -
a situation that has persisted for about 3 months.
This inability to accept debit cards caused our monthly UK pack to not
renew, followed by calls being charged that shouldn't have been.
The third month that auto top-up failed, they admitted that the reason
was because they had been stopped from taking debit card payments.
At this point, they did provide a £10 credit limit, which has nearly
(but not quite) been exhausted. There is sufficient available for
chargeable calls though, so you're not on your own.
>
> I'm not sure whether the problem is with the voip service or with my PAP2T -
> although I suspect the former!
So do I.
> Whenever I dial a number, I get a
> oink-oink-oink type noise which increases in frequency and harshness after a
> few seconds.
>
> I sometimes get this almost as a matter of course when making calls, but
> they're usually ok on the 2nd or 3rd attempt - but it's now doing it all the
> time.
| |
| Michael 2007-09-25, 1:11 pm |
| Roger Mills wrote:
> I can't currently make any outgoing calls using voip.co.uk (and, no,
> I haven't run out of credit!) but I can receive incoming calls.
>
> Is anyone else having similar problems?
>
> I'm not sure whether the problem is with the voip service or with my
> PAP2T - although I suspect the former! Whenever I dial a number, I
> get a oink-oink-oink type noise which increases in frequency and
> harshness after a few seconds.
>
> I sometimes get this almost as a matter of course when making calls,
> but they're usually ok on the 2nd or 3rd attempt - but it's now doing
> it all the time.
Working fine for calls in and out for me ....
Mick
--
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| Jono wrote:
> With regards to credit, how the bloody hell do you top the account up
> without a credit card - they are unable to take payment by debit card -
> a situation that has persisted for about 3 months.
>
> This inability to accept debit cards caused our monthly UK pack to not
> renew, followed by calls being charged that shouldn't have been.
Is this still an issue? If so, I'm stuffed in November - my £20PA for
off-peak expires then, and I don't have a credit card. Good thing people
use my Sipgate number for incoming!
--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
19:44:17 up 2 days, 9:38, 1 user, load average: 0.04, 0.05, 0.01
09 f9 11 02 9d 74 e3 5b d8 41 56 c5 63 56 88 c0
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| TheMgt 2007-09-25, 7:11 pm |
| Jono wrote:
> With regards to credit, how the bloody hell do you top the account up
> without a credit card - they are unable to take payment by debit card -
> a situation that has persisted for about 3 months.
I've just topped up with a debit card. It went through OK.
| |
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| It happens that TheMgt formulated :
> Jono wrote:
>
>
> I've just topped up with a debit card. It went through OK.
Meastro cards are the ones they're apparently unable to debit:
Reply received from voip.co.uk on 10/9/07:
"No I'm afraid that we are still not accepting Maestro cards and expect
that this will not change in the near future."
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| alexd presented the following explanation :
>
> Is this still an issue? If so, I'm stuffed in November
It was perhaps a sweeping statement to say they couldn't take "Debit
Cards" when, in fact it is specifically Maestro cards they cannot take.
| |
| Paul Clarke 2007-09-25, 7:11 pm |
|
"Roger Mills" <watt.tyler@googlemail.com> wrote in message
news:5lso0vF9ueblU1@mid.individual.net...
>I can't currently make any outgoing calls using voip.co.uk (and, no, I
>haven't run out of credit!) but I can receive incoming calls.
>
> Is anyone else having similar problems?
>
> I'm not sure whether the problem is with the voip service or with my
> PAP2T - although I suspect the former! Whenever I dial a number, I get a
> oink-oink-oink type noise which increases in frequency and harshness after
> a few seconds.
>
> I sometimes get this almost as a matter of course when making calls, but
> they're usually ok on the 2nd or 3rd attempt - but it's now doing it all
> the time.
> --
> Cheers,
> Roger
> ______
> Email address maintained for newsgroup use only, and not regularly
> monitored..
> Messages sent to it may not be read for several weeks. PLEASE REPLY TO
> NEWSGROUP!
>
My Voip.co.uk connection was entirely out of action (also using PAP2) for
several days - but it suddenly began to work again today - crossing fingers.
Last week Sipgate wasn't working but Voip.co.uk was! Got both at the moment.
Paul
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| mymail@hotmail.com 2007-09-25, 7:11 pm |
| On Tue, 25 Sep 2007 16:33:19 +0100, "Roger Mills"
<watt.tyler@googlemail.com> wrote:
>I can't currently make any outgoing calls using voip.co.uk (and, no, I
>haven't run out of credit!) but I can receive incoming calls.
>
>Is anyone else having similar problems?
So that was it, at around 4.45 this afternoon I was outside and tried
to make an 0800 call but no joy came back inside around 5 pm and all
was fine I was putting it down to the phone being out of range .
| |
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| Jono wrote:
> alexd presented the following explanation :
>
> It was perhaps a sweeping statement to say they couldn't take "Debit
> Cards" when, in fact it is specifically Maestro cards they cannot take.
Phew.
--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
08:40:26 up 2 days, 22:34, 1 user, load average: 0.44, 0.14, 0.04
09 f9 11 02 9d 74 e3 5b d8 41 56 c5 63 56 88 c0
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| Roger Mills 2007-09-26, 7:11 pm |
| In an earlier contribution to this discussion,
mymail@hotmail.com <mymail@hotmail.com> wrote:
> On Tue, 25 Sep 2007 16:33:19 +0100, "Roger Mills"
> <watt.tyler@googlemail.com> wrote:
>
>
> So that was it, at around 4.45 this afternoon I was outside and tried
> to make an 0800 call but no joy came back inside around 5 pm and all
> was fine I was putting it down to the phone being out of range .
Yes, mine came back after an hour or so.
Strange that I could still receive incoming calls during this 'outage'
period. Anyone care to explain that?
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!
| |
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| Roger Mills wrote:
> Strange that I could still receive incoming calls during this 'outage'
> period. Anyone care to explain that?
It's most likely that voip.co.uk use a large system built from many
interconnected components, so a failure of one component won't necessarily
result in total loss of service, just a loss of the service that component
provides. And a 'component' could be anything from a patch cable to a 7ft
rack full of servers.
--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
10:40:57 up 6 days, 35 min, 2 users, load average: 0.25, 0.15, 0.07
09 f9 11 02 9d 74 e3 5b d8 41 56 c5 63 56 88 c0
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