Apache Server configuration support - Is my ip address being blocked????

Author

Is my ip address being blocked????

antiqua

2006-11-03, 7:24 pm

I have a problem I'm hoping someone here can help me with...or at the
very least maybe point me to another place where I might find the
answer.

I have a hosting account that I can no longer access from my office
computer...I can access it from other computers...just no computers in
my office...

Let me quickly explain what I think has happened...

On Monday I tried to create an ftp login account for a friend who
wanted to update a web page. I had never used cpanel to do this before
and after I setup the new username and password I was unable to log
into the account using the new username and password. I was certain I
had them right and tried repeatedly with no success. Then I realized I
had to include the "domain name" in the newly created username...like
this...

username: NewUsername@MyDomain.com
password: NewPassword

....I had been using...

username: NewUsername
password: NewPassword

Every since this I did this, I have not been able to access any of my
domains on this server, even the web hosts web site...

I believe what has happened is that some setting on the server flagged
my ip address as a spammer, because of all the failed login attempts,
and is now blocking my ip address. I cannot access this server using a
web browser, email, ftp, ping...nothing. I have tried the other two
computers in this office with no luck. All the computers access the
internet through the same connection with a static ip address. I can
get on the server from home, or anywhere else, and everyone else can
see my web sites...so I'm sure my ip address is being blocked.

I called my internet connection service provider to see if I could get
my static ip address changed...but they say they "can't" (I think it's
more like they won't)...

My web host, who is a very nice guy and always very helpful,
disagrees...he believes it's my computer (or router) that is blocking
access to his server. I have looked at my router settings, turned off
all firewall's etc., but still no luck...

Is there anyone here who can shed some light on this? Surely a similar
thing has happened to someone else.

Any advice would be greatly appreciated...

Sincerely,
jmacleod

Davide Bianchi

2006-11-03, 7:24 pm

On 2006-11-03, antiqua <bglefty@gmail.com> wrote:
> I have a problem I'm hoping someone here can help me with...or at the
> very least maybe point me to another place where I might find the
> answer.

Ask your ISP or your web hosting, they are the only one that can
answer your question.

Davide

--
"Microsoft technology" -- isn't that an oxymoron?
-- Gareth Barnard

antiqua

2006-11-03, 7:24 pm

Davide,

Thanks for the reply...

I have asked both my ISP and my web host provider...neither have an
answer for me...that's why I posted here.

I believe I'm right, that my web host provider's server is blocking my
ip. I was hoping someone here with more knowledge of how this works or
would happen could shed some light on the situation for me so I can go
back to my web host provider with some good solid knowledge about how
to fix the problem...

Thanks,
jmacleod

Davide Bianchi wrote:
> On 2006-11-03, antiqua <bglefty@gmail.com> wrote:
>
> Ask your ISP or your web hosting, they are the only one that can
> answer your question.
>
> Davide
>
> --
> "Microsoft technology" -- isn't that an oxymoron?
> -- Gareth Barnard

Ottavio Caruso

2006-11-04, 1:16 pm

antiqua wrote:
> I have a hosting account that I can no longer access from my office
> computer...I can access it from other computers...just no computers in
> my office...

I bet your ISP can't help you!
How do you expect any help if you don't provide any useful information?
What does it mean: I cannot access it?

What kind of error is displayed? What ftp client?
Have you pinged the server?
Have you tried any other clients?
What has it go to do with Apache?

http://catb.org/~esr/faqs/smart-questions.html

Ottavio

Newsgroup Poster

2006-11-06, 7:19 am

get ur web hosting guy to do a tcpdump from your ip address ur coming from and see if any traffic is hitting the server at all, even
just the attempts should hit the server unless something else in the middle ie: at ur end, at ur isp end, and the hosting end but
not the server or the server itself. e.g:

tcpdump host yourworkipaddress here

<snip> My web host, who is a very nice guy and always very helpful,
> disagrees...he believes it's my computer (or router) that is blocking
> access to his server. I have looked at my router settings, turned off
> all firewall's etc., but still no luck...
</snip>

Newsgroup Poster

2006-11-06, 7:19 am

I think u should read the OP's first post:

'I cannot access this server using a web browser, email, ftp, ping...nothing. I have tried the other two
computers in this office with no luck'

"Ottavio Caruso" <pr0f3ss0r1492@yahoo.com> wrote in message news:1162653621.988170.174890@i42g2000cwa.googlegroups.com...
> antiqua wrote:
>
> I bet your ISP can't help you!
> How do you expect any help if you don't provide any useful information?
> What does it mean: I cannot access it?
>
> What kind of error is displayed? What ftp client?
> Have you pinged the server?
> Have you tried any other clients?
> What has it go to do with Apache?
>
> http://catb.org/~esr/faqs/smart-questions.html
>
> Ottavio
>