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Author WebSphere Commerce Studio 5.5 Fix 5.5.0.1
ehanyegy

2004-01-19, 2:48 pm

I am trying to install the Fix pack on the studio but after downloading it , and start it is not installing it give me error pre-requesit sw not installed
can any one answer me
what is the prerequeses for this FP
thanks
Hany
Mark Sheffield

2004-01-19, 2:48 pm

I was having the same problem and the following fixed the problem.

From the install guide:

Before you update

Go to the directory WCStudio_installdir\Commerce\properties\
version. Move
all the files in that directory to the directory
WCStudio_installdir\properties\version.



Now I'm having a different problem. The "fix" pack makes it so I can't
logon to the Admin console or Accelerator.

Hope this helps.

mark


"ehanyegy" <ehanyegy@hotmail.com> wrote in message
news:2030612888.1064408251132.JavaMail.wasadmin@swg3ws006...
quote:

> I am trying to install the Fix pack on the studio but after downloading it

, and start it is not installing it give me error pre-requesit sw not
installed
quote:

> can any one answer me
> what is the prerequeses for this FP
> thanks
> Hany



ehanyegy

2004-01-19, 2:48 pm

Thanks Mark
it worked but gaive me another error same as in 5.5 which is=20
An error has occurred: Error Code Message Target Servlet Name=20
404 /tools/adminconsole/SiteStoreSelection.jsp JSP 1.2 Processor=20

---------------------------------------------------------------------------=
-----
Stack Trace:
com.ibm.ws.webcontainer.webapp.WebAppErrorReport: /tools/adminconsole/SiteS=
toreSelection.jsp at com.ibm.ws.webcontainer.srt.SRTServletResponseContext.=
sendError(SRTServletResponseContext.java:152) at com.ibm.ws.webcontainer.sr=
t.SRTServletResponse.sendError(SRTServletResponse.java:624) at com.ibm.ws.w=
ebcontainer.jsp.servlet.JspServlet$JspServletWrapper.service(JspServlet.jav=
a:397) at com.ibm.ws.webcontainer.jsp.servlet.JspServlet.serviceJspFile(Jsp=
Servlet.java:688) at com.ibm.ws.webcontainer.jsp.servlet.JspServlet.service=
(JspServlet.java:786) at javax.servlet.http.HttpServlet.service(HttpServlet=
java:853) at com.ibm.ws.webcontainer.servlet.StrictServletInstance.doServi=
ce(StrictServletInstance.java:110) at com.ibm.ws.webcontainer.servlet.Stric=
tLifecycleServlet._service(StrictLifecycleServlet.java:174) at com.ibm.ws.w=
ebcontainer.servlet.IdleServletState.service(StrictLifecycleServlet.java:31=
3) at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet.service(Strict=
LifecycleServlet.java:116) at com.ibm.ws.webcontainer.servlet.ServletInstan=
ce.service(ServletInstance.java:283) at com.ibm.ws.webcontainer.servlet.Val=
idServletReferenceState.dispatch(ValidServletReferenceState.java:42) at com=
ibm.ws.webcontainer.servlet.ServletInstanceReference.dispatch(ServletInsta=
nceReference.java:40) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispat=
cher. handleWebAppDispatch(WebAppRequestDispat
cher.java:883) at com.ibm.ws.w=
ebcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher=
java:507) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forwar=
d(WebAppRequestDispatcher.java:176) at com.ibm.commerce.command.HttpForward=
ViewCommandImpl. forwardDocument(HttpForwardViewCommandIm
pl.java:82) at com.=
ibm.commerce.command.HttpForwardViewCommandImpl.performExecute(HttpForwardV=
iewCommandImpl.java:185) at com.ibm.commerce.command.AbstractECCommand.exec=
ute(AbstractECCommand.java:242) at com.ibm.commerce.webcontroller.JspExecUn=
it.execute(JspExecUnit.java:93) at com.ibm.commerce.webcontroller.WebContro=
ller.executeTransaction(WebController.java:222) at com.ibm.commerce.webcont=
roller.WebController.processRequest(WebController.java:877) at com.ibm.comm=
erce.adapter.AbstractHttpAdapter.processRequest(AbstractHttpAdapter.java:33=
0) at com.ibm.commerce.server.RequestServlet$2.run(RequestServlet.java:1503=
) at com.ibm.commerce.server.RequestServlet.service(RequestServlet.java:157=
3) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.i=
bm.ws.webcontainer.servlet.StrictServletInstance.doService(StrictServletIns=
tance.java:110) at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet._=
service(StrictLifecycleServlet.java:174) at com.ibm.ws.webcontainer.servlet=
IdleServletState.service(StrictLifecycleServlet.java:313) at com.ibm.ws.we=
bcontainer.servlet.StrictLifecycleServlet.service(StrictLifecycleServlet.ja=
va:116) at com.ibm.ws.webcontainer.servlet.ServletInstance.service(ServletI=
nstance.java:283) at com.ibm.ws.webcontainer.servlet.ValidServletReferenceS=
tate.dispatch(ValidServletReferenceState.java:42) at com.ibm.ws.webcontaine=
r.servlet.ServletInstanceReference.dispatch(ServletInstanceReference.java:4=
0) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilte=
rChain.java:76) at com.ibm.commerce.dynacache.filter.CacheFilter$1.run(Cach=
eFilter.java:359) at com.ibm.commerce.dynacache.filter.CacheFilter.doFilter=
(CacheFilter.java:396) at com.ibm.ws.webcontainer.filter.FilterInstanceWrap=
per.doFilter(FilterInstanceWrapper.java:132) at com.ibm.ws.webcontainer.fil=
ter.WebAppFilterChain.doFilter(WebAppFilterChain.java:71) at com.ibm.ws.web=
container.webapp.WebAppRequestDispatcher.handleWebAppDispatch(WebAppRequest=
Dispatcher.java:879) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatc=
her.dispatch(WebAppRequestDispatcher.java:507) at com.ibm.ws.webcontainer.w=
ebapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:176) at =
com.ibm.ws.webcontainer.srt.WebAppInvoker.doForward(WebAppInvoker.java:79) =
at com.ibm.ws.webcontainer.srt.WebAppInvoker.handleInvocationHook(WebAppInv=
oker.java:199) at com.ibm.ws.webcontainer.cache.invocation.CachedInvocation=
handleInvocation(CachedInvocation.java:71) at com.ibm.ws.webcontainer.srp.=
ServletRequestProcessor.dispatchByURI(ServletRequestProcessor.java:182) at =
com.ibm.ws.webcontainer.oselistener.OSEListenerDispatcher.service(OSEListen=
er.java:331) at com.ibm.ws.webcontainer.http.HttpConnection.handleRequest(H=
ttpConnection.java:56) at com.ibm.ws.http.HttpConnection.readAndHandleReque=
st(HttpConnection.java:432) at com.ibm.ws.http.HttpConnection.run(HttpConne=
ction.java:343) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:59=
3)=20
---------------------------------------------------------------------------=
-----
Root Cause: N/A=20

W. Melendez

2004-01-19, 2:48 pm

You're using the wrong URL to access the admin console. The Commerce
documentation is incorrect. Instead of:

https://localhost:9443/webapp/wcs/t...minConsoleLogon

Use the following URL:

https://localhost:9443/webapp/wcs/a...minConsoleLogon

Then access Accelerator using:

https://lon-lap004:9443/webapp/wcs/...=common.mcLogon

Regards,
William Melendez



"ehanyegy" <ehanyegy@hotmail.com> wrote in message
news:163967521.1064474600680.JavaMail.wasadmin@swg3ws006...
Thanks Mark
it worked but gaive me another error same as in 5.5 which is
An error has occurred: Error Code Message Target Servlet Name
404 /tools/adminconsole/SiteStoreSelection.jsp JSP 1.2 Processor

----------------------------------------------------------------------------
----
Stack Trace:
com.ibm.ws.webcontainer.webapp.WebAppErrorReport:
/tools/adminconsole/SiteStoreSelection.jsp at
com.ibm.ws.webcontainer.srt.SRTServletResponseContext.sendError(SRTServletRe
sponseContext.java:152) at
com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.
java:624) at
com.ibm.ws.webcontainer.jsp.servlet.JspServlet$JspServletWrapper.service(Jsp
Servlet.java:397) at
com.ibm.ws.webcontainer.jsp.servlet.JspServlet.serviceJspFile(JspServlet.jav
a:688) at
com.ibm.ws.webcontainer.jsp.servlet.JspServlet.service(JspServlet.java:786)
at javax.servlet.http.HttpServlet.service(HttpServletjava:853) at
com.ibm.ws.webcontainer.servlet.StrictServletInstance.doService(StrictServle
tInstance.java:110) at
com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet._service(StrictLifecy
cleServlet.java:174) at
com.ibm.ws.webcontainer.servlet.IdleServletState.service(StrictLifecycleServ
let.java:313) at
com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet.service(StrictLifecyc
leServlet.java:116) at
com.ibm.ws.webcontainer.servlet.ServletInstance.service(ServletInstance.java
:283) at
com.ibm.ws.webcontainer.servlet.ValidServletReferenceState.dispatch(ValidSer
vletReferenceState.java:42) at
comibm.ws.webcontainer.servlet.ServletInstanceReference.dispatch(ServletInst
anceReference.java:40) at
com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.handleWebAppDispatch(
WebAppRequestDispatcher.java:883) at
com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppReques
tDispatcherjava:507) at
com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequest
Dispatcher.java:176) at
com.ibm.commerce.command.HttpForwardViewCommandImpl.forwardDocument(HttpForw
ardViewCommandImpl.java:82) at
com.ibm.commerce.command.HttpForwardViewCommandImpl.performExecute(HttpForwa
rdViewCommandImpl.java:185) at
com.ibm.commerce.command.AbstractECCommand.execute(AbstractECCommand.java:24
2) at
com.ibm.commerce.webcontroller.JspExecUnit.execute(JspExecUnit.java:93) at
com.ibm.commerce.webcontroller.WebController.executeTransaction(WebControlle
r.java:222) at
com.ibm.commerce.webcontroller.WebController.processRequest(WebController.ja
va:877) at
com.ibm.commerce.adapter.AbstractHttpAdapter.processRequest(AbstractHttpAdap
ter.java:330) at
com.ibm.commerce.server.RequestServlet$2.run(RequestServlet.java:1503) at
com.ibm.commerce.server.RequestServlet.service(RequestServlet.java:1573) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at
com.ibm.ws.webcontainer.servlet.StrictServletInstance.doService(StrictServle
tInstance.java:110) at
com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet._service(StrictLifecy
cleServlet.java:174) at
com.ibm.ws.webcontainer.servletIdleServletState.service(StrictLifecycleServl
et.java:313) at
com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet.service(StrictLifecyc
leServlet.java:116) at
com.ibm.ws.webcontainer.servlet.ServletInstance.service(ServletInstance.java
:283) at
com.ibm.ws.webcontainer.servlet.ValidServletReferenceState.dispatch(ValidSer
vletReferenceState.java:42) at
com.ibm.ws.webcontainer.servlet.ServletInstanceReference.dispatch(ServletIns
tanceReference.java:40) at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.
java:76) at
com.ibm.commerce.dynacache.filter.CacheFilter$1.run(CacheFilter.java:359) at
com.ibm.commerce.dynacache.filter.CacheFilter.doFilter(CacheFilter.java:396)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstance
Wrapper.java:132) at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.
java:71) at
com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.handleWebAppDispatch(
WebAppRequestDispatcher.java:879) at
com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppReques
tDispatcher.java:507) at
com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequest
Dispatcher.java:176) at
com.ibm.ws.webcontainer.srt.WebAppInvoker.doForward(WebAppInvoker.java:79)
at
com.ibm.ws.webcontainer.srt.WebAppInvoker.handleInvocationHook(WebAppInvoker
..java:199) at
com.ibm.ws.webcontainer.cache.invocation.CachedInvocationhandleInvocation(Ca
chedInvocation.java:71) at
com.ibm.ws.webcontainer.srp.ServletRequestProcessor.dispatchByURI(ServletReq
uestProcessor.java:182) at
com.ibm.ws.webcontainer.oselistener.OSEListenerDispatcher.service(OSEListene
r.java:331) at
com.ibm.ws.webcontainer.http.HttpConnection.handleRequest(HttpConnection.jav
a:56) at
com.ibm.ws.http.HttpConnection.readAndHandleRequest(HttpConnection.java:432)
at com.ibm.ws.http.HttpConnection.run(HttpConnection.java:343) at
com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:593)
----------------------------------------------------------------------------
----
Root Cause: N/A


ehanyegy

2004-01-19, 2:48 pm

Thanks Alll for your help and support
thanks Mark and Thanks W. Melendez now it is working fine and I am using Windows 2000 Prof. , Mark I did not have your problem , I do not know may be because I have a fresh installation .
Thanks
Hany I. Gerges
Ejaz Syed

2004-01-19, 2:48 pm

I have placed a pointer in earlier posting of mark's msg. I am not sure it
would help but would definitely give u an idea.

Ejaz

"ehanyegy" <ehanyegy@hotmail.com> wrote in message
news:284586430.1064820306187.JavaMail.wasadmin@swg3ws006...
quote:

> Thanks Alll for your help and support
> thanks Mark and Thanks W. Melendez now it is working fine and I am using

Windows 2000 Prof. , Mark I did not have your problem , I do not know may be
because I have a fresh installation .
quote:

> Thanks
> Hany I. Gerges



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