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Home > Archive > WebSphere Commerce suite > May 2004 > CMN8216E Failed to send the message using the SendTransactedMsg command
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CMN8216E Failed to send the message using the SendTransactedMsg command
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| Torsten R?mer 2004-05-25, 7:31 am |
| Hello,
The error "CMN8216E Failed to send the message using the
SendTransactedMsg command" appears very frequent in the logfiles of
our shop. At the same time we are experiencing problems with the
communication between the shop running on one server and MQS running
on another server.
The strange thing is that this has been working for many months but
since a few weeks the messaging seems to be unstable, sometimes it
works and sometimes it doesn't.
The problem is that I am very unexperienced with the Commerce Suite
(have only been working on the shop frontend) so I don't know what
could be wrong. The network connection should be fine, the load on the
servers is low, diskspace is available and so on. Everything has been
restarted recently besides the MQS server, after that it seemed to
work better for two days but now the error again occurs very
frequently.
I don't know what information would be useful to provide. We are
running version 5.4 on AIX, the shop, MQS, the payment server and
Oracle all running on separate machines. Below I will paste the full
stack trace, in case it is of any help.
If somebody could give me a hint on how to approach this problem I'd
be grateful.
Thanks in advance,
Torsten
========================================
===================================
Message Text: ERROR CMN8216E Failed to send the message using the
SendTransactedMsg command.
Exception: com.ibm.connector.CommunicationException: Error
establishing a JMS Session for QueueConnectionFactory JMSQueueConnect
ionFactory.
at com.ibm.commerce.messaging.adapters.JMSCommunication.connect(JMSCommunication.java(Compiled
Code))
at com.ibm.commerce.messaging.outboundservice.Messaging.sendImmediate(Messaging.java(Compiled
Code))
at com.ibm.commerce.messaging.outboundservice.SendTransactedMsgCmdImpl.assembleMsg(SendTransactedMsgCmdImpl.java(Compiled
C
ode))
at com.ibm.commerce.messaging.outboundservice.SendTransactedMsgCmdImpl.performExecute(SendTransactedMsgCmdImpl.java(Compile
d Code))
at com.ibm.commerce.command.ECCommandTarget.executeCommand(ECCommandTarget.java(Compiled
Code))
at com.ibm.sfc.cmd.TargetableCommandImpl.execute(TargetableCommandImpl.java(Compiled
Code))
at com.ibm.commerce.command.AbstractECTargetableCommand.execute(AbstractECTargetableCommand.java(Compiled
Code))
at com.ibm.commerce.webcontroller.ControllerCmdExecUnit.execute(ControllerCmdExecUnit.java(Compiled
Code))
at com.ibm.commerce.webcontroller.WebController.executeTransaction(WebController.java(Compiled
Code))
at com.ibm.commerce.webcontroller.WebController.processRequest(WebController.java(Compiled
Code))
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| Torsten R?mer 2004-05-25, 4:30 pm |
| Hi again,
I gave it a try and restarted the MQ Server and our "Custom MQ
Application", now the error does not occur anymore and all messages
are sent correctly.
It seems after running for several months that MQ Server/Application
has become unstable and now it is running normal again.
Torsten
troemer@swipnet.se (Torsten R?mer) wrote in message news:<5554be88.0405250122.766de67b@posting.google.com>...
> Hello,
>
> The error "CMN8216E Failed to send the message using the
> SendTransactedMsg command" appears very frequent in the logfiles of
> our shop. At the same time we are experiencing problems with the
> communication between the shop running on one server and MQS running
> on another server.
> The strange thing is that this has been working for many months but
> since a few weeks the messaging seems to be unstable, sometimes it
> works and sometimes it doesn't.
>
> The problem is that I am very unexperienced with the Commerce Suite
> (have only been working on the shop frontend) so I don't know what
> could be wrong. The network connection should be fine, the load on the
> servers is low, diskspace is available and so on. Everything has been
> restarted recently besides the MQS server, after that it seemed to
> work better for two days but now the error again occurs very
> frequently.
>
> I don't know what information would be useful to provide. We are
> running version 5.4 on AIX, the shop, MQS, the payment server and
> Oracle all running on separate machines. Below I will paste the full
> stack trace, in case it is of any help.
>
> If somebody could give me a hint on how to approach this problem I'd
> be grateful.
>
> Thanks in advance,
> Torsten
>
> ========================================
===================================
> Message Text: ERROR CMN8216E Failed to send the message using the
> SendTransactedMsg command.
> Exception: com.ibm.connector.CommunicationException: Error
> establishing a JMS Session for QueueConnectionFactory JMSQueueConnect
> ionFactory.
> at com.ibm.commerce.messaging.adapters.JMSCommunication.connect(JMSCommunication.java(Compiled
> Code))
> at com.ibm.commerce.messaging.outboundservice.Messaging.sendImmediate(Messaging.java(Compiled
> Code))
> at com.ibm.commerce.messaging.outboundservice.SendTransactedMsgCmdImpl.assembleMsg(SendTransactedMsgCmdImpl.java(Compiled
> C
> ode))
> at com.ibm.commerce.messaging.outboundservice.SendTransactedMsgCmdImpl.performExecute(SendTransactedMsgCmdImpl.java(Compile
> d Code))
> at com.ibm.commerce.command.ECCommandTarget.executeCommand(ECCommandTarget.java(Compiled
> Code))
> at com.ibm.sfc.cmd.TargetableCommandImpl.execute(TargetableCommandImpl.java(Compiled
> Code))
> at com.ibm.commerce.command.AbstractECTargetableCommand.execute(AbstractECTargetableCommand.java(Compiled
> Code))
> at com.ibm.commerce.webcontroller.ControllerCmdExecUnit.execute(ControllerCmdExecUnit.java(Compiled
> Code))
> at com.ibm.commerce.webcontroller.WebController.executeTransaction(WebController.java(Compiled
> Code))
> at com.ibm.commerce.webcontroller.WebController.processRequest(WebController.java(Compiled
> Code))
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