| Author |
Message types dont work for message for a received order
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| I was hoping someone could point me in the right direction in regards to enabling a message type or maybe someone who has already done this.
I have followed the step by step instructions according to the online help to activate and use the "Notification message for a received order" but have had no luck in getting it to work.
My question are:
1. Is this feature supposed to work out of the box in Express Consumer direct?
2. Does this feature require MQ(OrderStatusNotify) to be setup in my WSAD environment?
Other features like "Forgot password email" work just fine and I also have created two different custom email activities and those are working just fine. I'm kind of stuck on this and haven't been able to find any documentation other than the online help
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| Thomas Tolborg 2005-04-14, 2:52 am |
| 21401@sbcglobal.net wrote:
> I was hoping someone could point me in the right direction in regards to enabling a message type or maybe someone who has already done this.
>
> I have followed the step by step instructions according to the online help to activate and use the "Notification message for a received order" but have had no luck in getting it to work.
>
> My question are:
>
> 1. Is this feature supposed to work out of the box in Express Consumer direct?
> 2. Does this feature require MQ(OrderStatusNotify) to be setup in my WSAD environment?
>
>
> Other features like "Forgot password email" work just fine and I also have created two different custom email activities and those are working just fine. I'm kind of stuck on this and haven't been able to find any documentation other than the online he
lp.
>
>
> The link to online help below.
>
> http://publib.boulder.ibm.com/infoc...ks/tcvsmcsa.htm
>
>
You do realize that "Notification message for order received" is only
sent to the Administrator right?
http://publib.boulder.ibm.com/infoc...ks/tcvsenor.htm
regards,
Thomas Tolborg
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| Well Thomas,
Thank you for your input BUT after filing a PMR with IBM customers do in fact get a Order Confirmation both for guest shoppers and registered shoppers. I will post what I had to do to get this to work.
1. Change the AddressEntryForm.jspf to include a mandatory field for the email address.
2. Modify the OrderSubmitForm.jsp to retrieve the email address entered into AddressEntryForm:
3. Modify the OrderSubmitForm.jsp to send an email notification:
DUE TO TAG RESTRICTIONS I WAS UNABLE TO PUT THE ACTUAL HTML TAGS FOR THIS HIDDEN FIELD, BUT YOU GET THE JIST OF IT.
Add another hidden field with the following parameters.
input type=hidden name=notify_OrderReceived_EMailSender_re
cipient
value=strEmail
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| Thomas Tolborg 2005-04-16, 5:50 pm |
| 21401@sbcglobal.net wrote:
> Well Thomas,
>
> Thank you for your input BUT after filing a PMR with IBM customers do in fact get a Order Confirmation both for guest shoppers and registered shoppers. I will post what I had to do to get this to work.
>
> 1. Change the AddressEntryForm.jspf to include a mandatory field for the email address.
> 2. Modify the OrderSubmitForm.jsp to retrieve the email address entered into AddressEntryForm:
> 3. Modify the OrderSubmitForm.jsp to send an email notification:
>
> DUE TO TAG RESTRICTIONS I WAS UNABLE TO PUT THE ACTUAL HTML TAGS FOR THIS HIDDEN FIELD, BUT YOU GET THE JIST OF IT.
>
> Add another hidden field with the following parameters.
>
> input type=hidden name=notify_OrderReceived_EMailSender_re
cipient
> value=strEmail
I guess they hacked version 5.6 to enable guest shopper emails.
Sorry .. My experience with guest shopper email (or a lack thereof) was
based on WC5.4.
regards,
Thomas Tolborg
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