WebSphere Commerce suite - Plugin problem

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Author Plugin problem

2005-07-29, 6:14 pm

The WAS server instance running the commerce applications is not communicating with the HTTP server. I replaced plugin-cfg.xml in the config directory with a working back up. I stopped and restarted the server instance and the HTTP server and WAS Admin
services. It is still not working. Has any one had this problem?

Thanks,
DMB


2005-07-29, 6:14 pm

Two things. Make sure you have your Virtual Hosts setup properly, then go into the virtualhosts.xml file and look at it directly. Sometimes it doesn't get updated when you save your WAS config.
Robert Brown

2005-07-29, 8:51 pm

Two things come to mind:

1. Your httpd.conf does not have a LoadModule directive for
ibm_app_server_http_module that points to your OS's library nor a
WebSpherePluginConfig directive that points to the plugin-cfg.xml file.
These lines should have been inserted when WebSphere was installed and
in some install scenarios manual insertion is required.

2. Your virtualhosts.xml file does not have the hostnames properly
configured to point to a web application. This is configured via WAS's
Adminstration Console. The regenerate your plugin file
(\config\cells\plugin-cfg.xml).

Start with the webserver. Make sure it has appropriate virtualhost tags
to communicate with WebSphere's hostnames and the httpd directives are
there. Does a httpd configuration test return 'Syntax OK'? Then, check
your WAS's http_plugin.log and ensure the requests are getting that far.
If you don't see them in that log file you need to go back to the
webserver's httpd.conf and continue debugging.

Keep us posted.

R

> The WAS server instance running the commerce applications is not communicating with the HTTP server. I replaced plugin-cfg.xml in the config directory with a working back up. I stopped and restarted the server instance and the HTTP server and WAS Admi

n services. It is still not working. Has any one had this problem?
>
> Thanks,
> DMB
>
>

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