WebSphere Commerce suite - Shopping cart losing order items

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Author Shopping cart losing order items
Mark Sheffield

2006-04-27, 8:08 am

Hello,

I was just wondering whether anyone has run into a situation where the
shopping cart page loses the order items? I can look in the DB and see
the order items are there, and I ouput the order number in the
OrderItemDisplay.jsp and it looks correct, but the page does not find
order items associated with the order.

We're running WC5.6.1 on WAS6 on iSeries.

Thanks,
mark
Robert Brown

2006-05-17, 1:22 am

I saw this today and thought of your post. Actually, I wouldn't be
surprised if you were the client who initiated the PMR but I'll post the
link in case someone searches the newsgroup having the same problem.

http://www-1.ibm.com/support/docvie...uid=swg21237381

R

> Hello,
>
> I was just wondering whether anyone has run into a situation where the
> shopping cart page loses the order items? I can look in the DB and see
> the order items are there, and I ouput the order number in the
> OrderItemDisplay.jsp and it looks correct, but the page does not find
> order items associated with the order.
>
> We're running WC5.6.1 on WAS6 on iSeries.
>
> Thanks,
> mark

Mark Sheffield

2006-05-17, 7:17 pm

I think another company had the same issues just before us, but we still
had to wait a week and a half before they had a fix ready. Thanks for
posting the link, I forgot to update my post.

mark

Robert Brown wrote:[vbcol=seagreen]
> I saw this today and thought of your post. Actually, I wouldn't be
> surprised if you were the client who initiated the PMR but I'll post the
> link in case someone searches the newsgroup having the same problem.
>
> http://www-1.ibm.com/support/docvie...uid=swg21237381
>
> R
>
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