|
Home > Archive > Debian Developers > August 2004 > Adding a "feedback" features to the BTS
You are viewing an archived Text-only version of the thread.
To view this thread in it's original format and/or if you want to reply to
this thread please [click here]
| Author |
Adding a "feedback" features to the BTS
|
|
| Enrico Zini 2004-07-31, 7:49 am |
| Hello,
Problem: we now have a good, comfortable and encouraging way to report
problems (the BTS), but no way to report successes, or to send cheers or
kudos. This is unfair! 
Possible solution: add a "feedback" priority to the BTS which doesn't
count as a bug at all. Then extend reportbug (possibly allowing it to
be called with another name like "feedback" to give it a non-bug
feeling) to report feedback on a given package.
Some predefined forms of feedback could be set up, like "Thank you", "I
like...", "I don't like...", "I'd like to tell a story...". A template
message could be set up with useful questions (Flanagan[1] could inspire
some), like:
----- Report a story message template --------------------
Hello <maintainer>,
I have a story I'd like to share about <package>:
[the story]
[
if you want, please add what made you decide to report the feedback.
Other interesting information you may want to add, if applicable, could
be:
- what led up to the situation
- what you did (or did not do) that was especially effective or
ineffective
- what was the outcome or result of this action
- why was this action effective, or what more effective action might
have been expected
]
Cheers, and keep up the good work!
<signature>
----------------------------------------------------------
The BTS would then open some ticket which could lead to discussions
about how good the package or the maintainer is, and be archived after a
month or so.
Less flames and more good vibes!!
(other good vibes are due to come with the survey result, provided I can
find some time to finish the processing (75% done so far) )
Ciao,
Enrico
[1] http://people.debian.org/~enrico/ta.../zen-paper.html
(one of the last sections)
--
GPG key: 1024D/797EBFAB 2000-12-05 Enrico Zini <enrico@debian.org>
| |
| Thaddeus H. Black 2004-07-31, 5:52 pm |
| On Sat, Jul 31, 2004 at 03:31:02PM +0200,
Enrico Zini wrote:
> The BTS would then open some ticket which
> could lead to discussions about how good the
> package or the maintainer is, and be archived
> after a month or so.
What are you smoking, man? 
> Less flames and more good vibes!!
Okay. Sorry. Seriously, I like this idea
of extending the BTS for positive feedback. Had
it existed, I would have used the feature at
various times in the past.
--
Thaddeus H. Black
P.O. Box 1020, Christiansburg, Virginia 24068
USA; +1 540 961 0920, t@b-tk.org
| |
| Eduard Bloch 2004-07-31, 5:52 pm |
| #include <hallo.h>
* Enrico Zini [Sat, Jul 31 2004, 03:31:02PM]:
> Problem: we now have a good, comfortable and encouraging way to report
> problems (the BTS), but no way to report successes, or to send cheers or
> kudos. This is unfair!
>
> Possible solution: add a "feedback" priority to the BTS which doesn't
> count as a bug at all. Then extend reportbug (possibly allowing it to
Full ack. I got #261974 few days ago where the submitter used the
_minor_ severity for a success report. In addition to this suggestion,
there could be a symlink "reportsuccess" -> reportbug, so reportbug
automaticaly starts with the "feedback" severity when started as
reportsuccess.
> ----- Report a story message template --------------------
>
> Hello <maintainer>,
>
> I have a story I'd like to share about <package>:
>
> [the story]
>
>
> [
> if you want, please add what made you decide to report the feedback.
...
[ I wish to donate some bucks to appreciate your good work, please
submit your bank data to my email address. ]
> Cheers, and keep up the good work!
>
> <signature>
Regards,
Eduard.
--
Meine Arbeit ist so geheim, daß ich manchmal selber nicht weiß, was
ich tue.
| |
| Stephan Beyer 2004-07-31, 8:47 pm |
| Hi,
> Problem: we now have a good, comfortable and encouraging way to report
> problems (the BTS), but no way to report successes, or to send cheers or
> kudos. This is unfair!
Indeed, it's unfair, but everyone could do that by sending a private
mail. I don't know if it's really an advantage to see hundreds of
feedback mails in a public system.
If such a 'feedback' priority bug only sends a mail to the maintainer and
not to the whole BTS, I'll appreciate the idea, because it could invite
people to send feedback (and I really like feedback, no matter if it's
good or bad)...
> The BTS would then open some ticket which could lead to discussions
> about how good the package or the maintainer is, and be archived after a
> month or so.
Strange idea ;)
> [1] http://people.debian.org/~enrico/ta.../zen-paper.html
Nice text ;) (Still reading.)
sbeyer
| |
| Colin Watson 2004-08-01, 5:50 pm |
| On Sun, Aug 01, 2004 at 03:32:50AM +0200, Stephan Beyer wrote:
> Hi,
>
> Indeed, it's unfair, but everyone could do that by sending a private
> mail. I don't know if it's really an advantage to see hundreds of
> feedback mails in a public system.
> If such a 'feedback' priority bug only sends a mail to the maintainer and
> not to the whole BTS, I'll appreciate the idea, because it could invite
> people to send feedback (and I really like feedback, no matter if it's
> good or bad)...
reportbug already has a --kudos switch which does exactly this.
Cheers,
--
Colin Watson [cjwatson@flatline.org.uk]
--
To UNSUBSCRIBE, email to debian-devel-REQUEST@lists.debian.org
with a subject of "unsubscribe". Trouble? Contact listmaster@lists.debian.org
| |
| Joel Baker 2004-08-01, 5:50 pm |
| On Sun, Aug 01, 2004 at 05:00:06PM +0100, Colin Watson wrote:
> On Sun, Aug 01, 2004 at 03:32:50AM +0200, Stephan Beyer wrote:
>
> reportbug already has a --kudos switch which does exactly this.
*yoink*
Another entry for fortunes-debian-hints...
--
Joel Baker <fenton@debian.org> ,''`.
Debian GNU/kNetBSD(i386) porter : :' :
`. `'
http://nienna.lightbearer.com/ `-
| |
| Goswin von Brederlow 2004-08-01, 8:47 pm |
| Joel Baker <fenton@debian.org> writes:
> On Sun, Aug 01, 2004 at 05:00:06PM +0100, Colin Watson wrote:
>
> *yoink*
>
> Another entry for fortunes-debian-hints...
Adding "apt-get install fortunes-debian-hints" to
fortunes-debian-hints probably makes not much sense.
Nice package.
MfG
Goswin
PS: or should I have used reportbug --kudos now?
--
To UNSUBSCRIBE, email to debian-devel-REQUEST@lists.debian.org
with a subject of "unsubscribe". Trouble? Contact listmaster@lists.debian.org
| |
| Joel Baker 2004-08-01, 8:47 pm |
| On Sun, Aug 01, 2004 at 09:29:36PM +0200, Goswin von Brederlow wrote:
> Joel Baker <fenton@debian.org> writes:
>
>
> Adding "apt-get install fortunes-debian-hints" to
> fortunes-debian-hints probably makes not much sense.
>
> Nice package.
*chuckle* No, it wouldn't, but there has been some discussion of making it
install by (semi-)default, and making various things like login shells able
to display from it if installed, by default.
The main backpressure to this is actually from me, and has to do with the
fact that this was hint #25; I would prefer to have more hints before
making it a default of any sort. However, by Sarge+1, there's a good chance
that we'll have enough, and I would not be suprised to see it appear
then...
> MfG
> Goswin
>
> PS: or should I have used reportbug --kudos now?
Only if you had filed a wishlist bug asking for a hint about reportbug
--kudos, I think.
--
Joel Baker <fenton@debian.org> ,''`.
Debian GNU/kNetBSD(i386) porter : :' :
`. `'
http://nienna.lightbearer.com/ `-
|
|
|
|
|