I have Symantec antivirus client and Symantec Firewall
running on a Windows XP machine.  I had to disable these
programs to even install IIS.  After that, IIS came up
just fine.  I rebooted the machine and both The world
wide web publishing and SMTP were hung on starting.  I
disabled both the virus programs and rebooted again and
got the same problem.  Does anybody know what may be
causing these services to hang or what other diagnostics
I may try?  I appreciate any help.  I'm running IIS 5.


Thanks for any help!!

-Tia

[ Post a follow-up to this message ]

On Thu, 29 Jan 2004 10:18:01 -0800, "Tia" <tstandrew@nextit.com>
wrote:
quote:

>I have Symantec antivirus client and Symantec Firewall
>running on a Windows XP machine.  I had to disable these
>programs to even install IIS.  After that, IIS came up
>just fine.  I rebooted the machine and both The world
>wide web publishing and SMTP were hung on starting.  I
>disabled both the virus programs and rebooted again and
>got the same problem.  Does anybody know what may be
>causing these services to hang or what other diagnostics
>I may try?  I appreciate any help.  I'm running IIS 5.
>
>
>Thanks for any help!!
>
>-Tia


Tia,

Try this :

http://service1.symantec.com/SUPPOR...80?OpenDocument


Regards,

Paul Lynch
MCSE

[ Post a follow-up to this message ]

1.  What kind of errors are you seeing in the event logs?

2.  It still hangs with both Antivirus and Firewall disabled?

"Tia" <tstandrew@nextit.com> wrote in message
news:6ca601c3e694$3ad56e00$a401280a@phx.gbl...
quote:

> I have Symantec antivirus client and Symantec Firewall
> running on a Windows XP machine.  I had to disable these
> programs to even install IIS.  After that, IIS came up
> just fine.  I rebooted the machine and both The world
> wide web publishing and SMTP were hung on starting.  I
> disabled both the virus programs and rebooted again and
> got the same problem.  Does anybody know what may be
> causing these services to hang or what other diagnostics
> I may try?  I appreciate any help.  I'm running IIS 5.
>
>
> Thanks for any help!!
>
> -Tia

[ Post a follow-up to this message ]