Has anyone seen issues when trying to do a release to switch call
transfer out of unity to a device like cell phone.  We can get it to
transfer out and then ring once (we can hear the ring on both sides of
the call) and then the dialing party gets the fast busy and the dialed
party disconnects.

 

I believe CM is only 4.0  Unity is 4.0.4SR1

 

To confuse the matter more if we do a supervised transfer it works fine.

[ Post a follow-up to this message ]

Same exact thing happened to us.  We just switched it supervised
transfer and it worked better.  We still have some issues where it sends
the call back to Unity when leaving a voice mail.

 

Court Schuett

 

630-909-5560

cschuett@hprlogistics.com

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Burton, Jason
Sent: Tuesday, May 24, 2005 4:35 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call transfer out of Unity

 

Has anyone seen issues when trying to do a release to switch call
transfer out of unity to a device like cell phone.  We can get it to
transfer out and then ring once (we can hear the ring on both sides of
the call) and then the dialing party gets the fast busy and the dialed
party disconnects.

 

I believe CM is only 4.0  Unity is 4.0.4SR1

 

To confuse the matter more if we do a supervised transfer it works fine.

[ Post a follow-up to this message ]

Detailed CCM traces will tell you alot about what is happening with the 
call.   If the problem only happens with cell phones but not other 
putbound destinations then it could be a timer is expiring causing CCM 
to disconnect the call.

HTH,
Kevin
On May 24, 2005, at 6:04 PM, Court Schuett wrote:

> Same exact thing happened to us._ We just switched it supervised 
> transfer and it worked better._ We still have some issues where it 
> sends the call back to Unity when leaving a voice mail.
>
> _
>
> Court Schuett
>
> _
>
> 630-909-5560
>
> cschuett@hprlogistics.com
>
>
> From: cisco-voip-bounces@puck.nether.net 
> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Burton, Jason
> Sent: Tuesday, May 24, 2005 4:35 PM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] Call transfer out of Unity
>
> _
>
> Has anyone seen issues when trying to do a release to switch call 
> transfer out of unity to a device like cell phone._ We can get it to 
> transfer out and then ring once (we can hear the ring on both sides of 
> the call) and then the dialing party gets the fast busy and the dialed 
> party disconnects.
>
> _
>
> I believe CM is only 4.0_ Unity is 4.0.4SR1
>
> _
>
> To confuse the matter more if we do a supervised transfer it works 
> fine.
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]