Hi,

 

I've recently installed cisco Unity v4.0 (4) and I've completed the
integration with Call Manager. If I leave a message on the phone the MWI
doesn't turn on. If I dial the extension that I have designated for the
MWI to turn on, the lamp turns on; the exact opposite happens when I
dial the MWI off extension. I have gone through Cisco's troubleshooting
guides but I can't find anything to help me with this problem, can
anyone assist.

 

Best regards,

 

Sechaba Mokoena

Systems Engineer

KSS
Tel:  +27 11 545-6300

Cell: +27 83 798-6803

Fax: +27 11 545-6400

 

 


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I had a MWI problem last Friday (not after an upgrade though).

 

I had to add the partition of the phone in the CSS of Unity, then listen to
and delete all messages, then leave a new message to finally see the
voicemail lamp go on.

 

Vincent

 

 

_____  

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Sechaba Mokoena
Sent: lundi 22 août 2005 9:24
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] MWIs not turning on

 

Hi,

 

I’ve recently installed cisco Unity v4.0 (4) and I’ve completed the
integration with Call Manager. If I leave a message on the phone the MWI
doesn’t turn on. If I dial the extension that I have designated for the MWI
to turn on, the lamp turns on; the exact opposite happens when I dial the
MWI off extension. I have gone through Cisco’s troubleshooting guides but I
can’t find anything to help me with this problem, can anyone assist.

 

Best regards,

 

Sechaba Mokoena

Systems Engineer

KSS
Tel:  +27 11 545-6300

Cell: +27 83 798-6803

Fax: +27 11 545-6400

 

 

_____  

This message, including any attachments is intended only for the persons or
entity to which it is addressed, and may contain privileged or confidential
information. Retransmission, dissemination, copying, distribution,
modification and / or publication of this message by a person other than the
intended recipient is strictly prohibited by the sender. If you have
received this message in error, or you feel it is unacceptable
communication, a chain letter or offensive material of any nature, please
delete the material and any copies from all systems and report it to:

info@kss.co.za

_____  

 

[ Post a follow-up to this message ]