I'm looking at extending our voicemail service to cell phones used by the Un
iversity. I have been able to get the 'enter your password' prompt when a ce
ll phone calls a certain number working fine, i.e. they don't have to enter 
their userID, but am wondering about the actual forwarding of calls to voice
mail.

I understand how to and have successfully forwarded a cell phone to an exten
sion (through DID) which reaches voicemail fine, but for a number of reasons
, I'd like it to go directly to voicemail. Case in point, if we offer off-ca
mpus forwarding and someone forwards their line to their cell and their cell
 to their line .... I don't want to be around when that happens.

I have also successfully got a cell phone to forward to a person's voicemail
 box by forwarding it to a DID which itself is a CTI route point forwarded t
o Unity and is added an alternate extension. This does not seem scalable to 
me (although still doable). We would also have to purchase an additional DID
 for each customer. Our primary goal is cost savings, so having to pay $4 /m
th for a DID doesn't really save much.

What I'd like to see is to have one DID that all cell phones can forward to,
 and for CallManager and Unity to understand that the phone was forwarded fr
om a particular number and then for that specific mailbox to answer. The DID
 would still be a CTI route point forwarded to Unity, but CallManager would 
know to send the forwarded number to Unity so the appropriate mailbox would 
answer.

I saw a few posts in the forums which say I need RDNIS and to enable re-dire
cting IE on my gateways. But the poster hasn't replied back to see if this w
ould work.

And finally, I would want MWI to the cell phone. I understand that an actual
 MWI is not possible, but I like the idea that I can use SMS as message noti
fication. I see that it requires an SMPP provider, and haven't had much expe
rience with these.

Just wondering if anyone out there has got this working out there.


----------------------------------------------------------------------------
----
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I had a coffee and Coke at lunch today...and now, I've got more jitter than
 an
IP phone on a long haul 10base2 connection"                              LFJ

[ Post a follow-up to this message ]