Hello,

We have a CS2000 site down. Yesterday, the site would not allow users to
checkout. We keep getting the error below. The page that's executing is
crdtcard.asp, but the offending statement is in the LoadBasket() function in
include/std_ordergrp_lib.asp:

Call mscsOrderGrp.LoadBasket()

No code has changed on the server. The database is in a separate server in a
SQL cluster. Does anyone know what this error means, and what could have
happened. The site was previously working. Thanks!!!

----------------
Commerce.DBStorage error '8004d00a'

InitStorage encountered the following error while trying to access the
database specified by the connection string: New transaction cannot enlist i
n
the specified transaction coordinator.

/include/std_ordergrp_lib.asp, line 98

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Hi Dean,

That error is typicaly encountered in a multi-server scenario when the DTC
Settings (Remote Client, Network DTC) get changed in any way. On Windows 200
3
Servers this was associated with application of SP1. Can you re-check the DT
C
settings on both the client & DB servers to enure that they are correct ?
--
Ravi Shankar


"Dean Garrett" wrote:

> Hello,
>
> We have a CS2000 site down. Yesterday, the site would not allow users to
> checkout. We keep getting the error below. The page that's executing is
> crdtcard.asp, but the offending statement is in the LoadBasket() function 
in
> include/std_ordergrp_lib.asp:
>
> 	Call mscsOrderGrp.LoadBasket()
>
> No code has changed on the server. The database is in a separate server in
 a
> SQL cluster. Does anyone know what this error means, and what could have
> happened. The site was previously working. Thanks!!!
>
> ----------------
> Commerce.DBStorage error '8004d00a'
>
> InitStorage encountered the following error while trying to access the
> database specified by the connection string: New transaction cannot enlist
 in
> the specified transaction coordinator.
>
> /include/std_ordergrp_lib.asp, line 98

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