More information as requested:
 
1.  The old number went to a call center
2.  The new number uses Unity as the autoattendant
3.  I do not know what device is associated with the old number 
4.  If the number is busy forward to next appearance.  if no answer
forward to voice mail
 
Tom

-----Original Message-----
From: Kevin Thorngren [mailto:kthorngr@cisco.com] 
Sent: Friday, September 23, 2005 11:16 AM
To: Thomas Theado
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] (no subject)
	
	
Need more information..... 

1. Under normal circumstances does the old number go to the
Autoattendant? 
2. If so, what is the Autoattendant (CRS, Unity, etc)? 
3. What type of device is associated to the old number? 
4. Did you set Call Forward Busy, No Answer or All? 

Kevin 
On Sep 23, 2005, at 11:04 AM, Thomas Theado wrote: 


I am running call manager 4.1 and due to Hurricane RITA
we are accomplishing some call coverage for a help desk.  When the new
number is dialed directly everything works great.  If a user dials the
old number (it has been forwarded to the new number) it goes directly to
the autoattendant.  
Any ideas? 
Thanks, 
 Tom_____________________________________
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