Hi!

I have a callmanager cluster with 4.1(3). I looked a little bit
in the sql database of my publisher. In this case I looked
in the table calldetailrecord in database CDR. I found something
strange. The last cdr entrie is 4 Month old. At this time
I have activate my callmanager cluster.
On both callmanager the "cdr enbale Flag" is true and on both
callmanager the service "cdr insert"  is activated and running.

It seems to me that since my cluster is running, I have no
new cdr records.

Any ideas, why I have no cdr records, since I have activate
my cluster ? Did I forgot something ?

Thanks in advance,
Ahmad

-- =

Ahmad Cheikh-Moussa
NetUSE AG
Dr.-Hell-Stra=DFe, 24107 Kiel, Germany
Telefon: +49 431 2390 400 --  Telefax: +49 431 2390 499
Service: Service@NetUSE.DE --  http://NetUSE.DE/

[ Post a follow-up to this message ]

Hi!

Ahmad Cheikh Moussa wrote:
> Hi!
> =

> I have a callmanager cluster with 4.1(3). I looked a little bit
> in the sql database of my publisher. In this case I looked
> in the table calldetailrecord in database CDR. I found something
> strange. The last cdr entrie is 4 Month old. At this time
> I have activate my callmanager cluster.
> On both callmanager the "cdr enbale Flag" is true and on both
> callmanager the service "cdr insert"  is activated and running.
> =

> It seems to me that since my cluster is running, I have no
> new cdr records.
> =

> Any ideas, why I have no cdr records, since I have activate
> my cluster ? Did I forgot something ?
Now its getting more strange. I have new cdr record in my table.
These entries are only those entries, where the original calling
Number is an external number. I have no cdr records, where
the original calling number is an internal one.

That means, since my cluster is running I have only cdr records
from calls, where the originating call comes from external.

Can someone tell me how this can be ????

Help!


-- =

Ahmad Cheikh-Moussa
NetUSE AG
Dr.-Hell-Stra=DFe, 24107 Kiel, Germany
Telefon: +49 431 2390 400 --  Telefax: +49 431 2390 499
Service: Service@NetUSE.DE --  http://NetUSE.DE/

[ Post a follow-up to this message ]

I've seen this where CDR is only enabled on the publisher.  All your  =

phones register with the subscriber, and your H.323 gateway sends  =

calls to the publisher via its voip dial-peer configuration.

CDR Enabled is not a global command, it is done per server.

-Ryan

On Nov 18, 2005, at 9:48 AM, Ahmad Cheikh Moussa wrote:

Hi!

Ahmad Cheikh Moussa wrote:
> Hi!
>
> I have a callmanager cluster with 4.1(3). I looked a little bit
> in the sql database of my publisher. In this case I looked
> in the table calldetailrecord in database CDR. I found something
> strange. The last cdr entrie is 4 Month old. At this time
> I have activate my callmanager cluster.
> On both callmanager the "cdr enbale Flag" is true and on both
> callmanager the service "cdr insert"  is activated and running.
>
> It seems to me that since my cluster is running, I have no
> new cdr records.
>
> Any ideas, why I have no cdr records, since I have activate
> my cluster ? Did I forgot something ?
Now its getting more strange. I have new cdr record in my table.
These entries are only those entries, where the original calling
Number is an external number. I have no cdr records, where
the original calling number is an internal one.

That means, since my cluster is running I have only cdr records
from calls, where the originating call comes from external.

Can someone tell me how this can be ????

Help!


-- =

Ahmad Cheikh-Moussa
NetUSE AG
Dr.-Hell-Stra=DFe, 24107 Kiel, Germany
Telefon: +49 431 2390 400 --  Telefax: +49 431 2390 499
Service: Service@NetUSE.DE --  http://NetUSE.DE/


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Hi!

On Nov 18, 05, Ryan Ratliff wrote:
> I've seen this where CDR is only enabled on the publisher.  All your  =

> phones register with the subscriber, and your H.323 gateway sends  =

> calls to the publisher via its voip dial-peer configuration.
> =

> CDR Enabled is not a global command, it is done per server.
I have reconfigured my cluster. On both callmanager I have
reset the cdr flag to false and true. I also restarted the cdr insert
prozess. So I will have a look at this, whether this helped or not.

Regards,
Ahmad


-- =

Ahmad Cheikh-Moussa =

NetUSE AG
Dr.-Hell-Stra=DFe, 24107 Kiel, Germany
Telefon: +49 431 2390 400 --  Telefax: +49 431 2390 499
Service: Service@NetUSE.DE --  http://NetUSE.DE/

[ Post a follow-up to this message ]

Hi Ryan,

Ahmad Cheikh-Moussa wrote:
> Hi!
> =

> On Nov 18, 05, Ryan Ratliff wrote:
> =
 
[vbcol=seagreen] 
[vbcol=seagreen] 
> =

> I have reconfigured my cluster. On both callmanager I have
> reset the cdr flag to false and true. I also restarted the cdr insert
> prozess. So I will have a look at this, whether this helped or not.
So now I got correct cdr records. I don't know why, because the config
is exactly the same like before. I only reset the config paramaters.
So thank you four your help.

Best regards,
Ahmad



-- =

Ahmad Cheikh-Moussa
NetUSE AG
Dr.-Hell-Stra=DFe, 24107 Kiel, Germany
Telefon: +49 431 2390 400 --  Telefax: +49 431 2390 499
Service: Service@NetUSE.DE --  http://NetUSE.DE/

[ Post a follow-up to this message ]