CCMAdministrator and MLA

For some reason, we're not able to log in with the CCMAdminsitrator account
anymore.  We're a little concerned because we can't seem to change the
password.  The documentation makes it seem like you can only change it after
you log in as CCMAdministrator.  I went through to HKLM\Software\Cisco
Systems, Inc.\Directory Configuration\AppUsers\CCMAdministrator and found
that the password did not match what we thought it should match with
passwordutils.

If I change it in the registry, will that change it?  We tried that and it
didn't work, but we weren't sure which service to restart.  Is that all we
are missing?  Which service should we restart?

Thanks!

Court Schuett

Millward Brown
Network Systems Engineer
630-955-8983
court.schuett@us.millwardbrown.com

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