I have a two 7920 wireless phones for technical support personnel so
they may walk around the building and still be reached by an internal
extension. We have this DN shared with their desk phone, a 7940, so they
may always be reached at the same extension. I need to be able to
receive a call on my desk 7940 and then be able to move it to the 7920
phone so I can walk around to the server room and other parts of the
building. The customer is saying that when they are on the 7920 phone
they see a barge soft key but it does not do anything. Is it possible to
take the call from the desk phone and "move" it on to the wireless phone
and vice versa? I would rather not setup a park slot but will if that is
the only solution. Any advice would be appreciated. 

 

Thanks,

Bill Riley

Network Engineer

briley@jackhenry.com

 

 

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Are you bent on not using a second DN?

 

I would possibly try a second DN on the 7920 and CFNA on the 7940 to the
7920.  make the 7920 an alt extension on the VM.  Then you have the
ability to transfer back and forth.

 

Another option is make an translation pattern (another DN) and point it
back to the original extension so when you transfer it will come back to
both phones (don't have any idea if this will work).

 

The park feature is another option.

 

Scott

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Bill Riley III
Sent: Monday, January 23, 2006 9:02 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] 7920 shared Line

 

I have a two 7920 wireless phones for technical support personnel so
they may walk around the building and still be reached by an internal
extension. We have this DN shared with their desk phone, a 7940, so they
may always be reached at the same extension. I need to be able to
receive a call on my desk 7940 and then be able to move it to the 7920
phone so I can walk around to the server room and other parts of the
building. The customer is saying that when they are on the 7920 phone
they see a barge soft key but it does not do anything. Is it possible to
take the call from the desk phone and "move" it on to the wireless phone
and vice versa? I would rather not setup a park slot but will if that is
the only solution. Any advice would be appreciated. 

 

Thanks,

Bill Riley

Network Engineer

briley@jackhenry.com

 

 

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Why not a simple hold/resume?

-Ryan

On Jan 23, 2006, at 12:01 PM, Bill Riley III wrote:

I have a two 7920 wireless phones for technical support personnel so  =

they may walk around the building and still be reached by an internal  =

extension. We have this DN shared with their desk phone, a 7940, so  =

they may always be reached at the same extension. I need to be able  =

to receive a call on my desk 7940 and then be able to move it to the  =

7920 phone so I can walk around to the server room and other parts of  =

the building. The customer is saying that when they are on the 7920  =

phone they see a barge soft key but it does not do anything. Is it  =

possible to take the call from the desk phone and =93move=94 it on to the  =

wireless phone and vice versa? I would rather not setup a park slot  =

but will if that is the only solution. Any advice would be appreciated.



Thanks,

Bill Riley

Network Engineer

briley@jackhenry.com





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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

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Hold and resume worked. I guess I should have tried the simple things
first. Thanks for everyone's help. 

 

________________________________

From: Wes Sisk [mailto:wsisk@cisco.com] 
Sent: Monday, January 23, 2006 11:54 AM
To: Bill Riley III
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] 7920 shared Line

 

7920 does not support barge.

you would need to place the call on hold and then resume or use cbarge.

/Wes

Bill Riley III wrote: 

I have a two 7920 wireless phones for technical support personnel so
they may walk around the building and still be reached by an internal
extension. We have this DN shared with their desk phone, a 7940, so they
may always be reached at the same extension. I need to be able to
receive a call on my desk 7940 and then be able to move it to the 7920
phone so I can walk around to the server room and other parts of the
building. The customer is saying that when they are on the 7920 phone
they see a barge soft key but it does not do anything. Is it possible to
take the call from the desk phone and "move" it on to the wireless phone
and vice versa? I would rather not setup a park slot but will if that is
the only solution. Any advice would be appreciated. 

 

Thanks,

Bill Riley

Network Engineer

briley@jackhenry.com

 

 

 



________________________________



 
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_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
 

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if your running 4.1.x you could setup a line group for the extension.
something like this:

hunt pilot =3D 1000
hunt list =3D it_bob_smith
line group=3Dit_bob_smith (distribution algorithm=3Dbroadcast)
member=3D1001 (dn on bob's 7940)
member=3D1002 (dn on bob's 7920)

set the hunt pilot goto bob smith's voice mail when it expires.

it's a bit of work i know, but this should work perfect for you.

if your running 3.x or 4.0.x, then im sorry.




Bill Riley III wrote:

> I have a two 7920 wireless phones for technical support personnel so =

> they may walk around the building and still be reached by an internal =

> extension. We have this DN shared with their desk phone, a 7940, so =

> they may always be reached at the same extension. I need to be able to =

> receive a call on my desk 7940 and then be able to move it to the 7920 =

> phone so I can walk around to the server room and other parts of the =

> building. The customer is saying that when they are on the 7920 phone =

> they see a barge soft key but it does not do anything. Is it possible =

> to take the call from the desk phone and =93move=94 it on to the wireless =[/vbcol
]
[vbcol=seagreen]
> phone and vice versa? I would rather not setup a park slot but will if =

> that is the only solution. Any advice would be appreciated.
>
> Thanks,
>
> Bill Riley
>
> Network Engineer
>
> briley@jackhenry.com
>
>------------------------------------------------------------------------
>
> ________________________________________
_______
>cisco-voip mailing list
>cisco-voip@puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip
>  =

>

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