Getting this on both servers in cluster every 5
seconds.
I have looked at everything and can't find out what is
trying to use this to correct the issue.

Event Type:	Error
Event Source:	Cisco CTIManager
Event Category:	None
Event ID:	3
Date:		1/26/2006
Time:		11:43:06 AM
User:		N/A
Computer:	PUB
Description:
Error: kCtiProviderOpenFailure - CTI application
failed to open
provider
CTIconnectionId: 2539
Login User Id: CCMSysUser
Reason code.: -1932787616
IPAddress:
App ID: cisco CTIManager
Cluster ID: StandAloneCluster
Node ID: 172.16.1.2
Explanation: Application is unable to open provider.
Recommended Action: Check the reason code and correct
the problem.
Restart CTIManager if problem persists..

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CTIERR_DIRECTORY_LOGIN_FAILED =                     0x8CCC0060;

did you test the username and password with https://server/ccmuser  ?

/Wes

Erick Bergquist wrote:
> Getting this on both servers in cluster every 5
> seconds.
> I have looked at everything and can't find out what is
> trying to use this to correct the issue.
>
> Event Type:	Error
> Event Source:	Cisco CTIManager
> Event Category:	None
> Event ID:	3
> Date:		1/26/2006
> Time:		11:43:06 AM
> User:		N/A
> Computer:	PUB
> Description:
> Error: kCtiProviderOpenFailure - CTI application
> failed to open
> provider
>   CTIconnectionId: 2539
>   Login User Id: CCMSysUser
>   Reason code.: -1932787616
>   IPAddress:
>   App ID: cisco CTIManager
>   Cluster ID: StandAloneCluster
>   Node ID: 172.16.1.2
> Explanation: Application is unable to open provider.
> Recommended Action: Check the reason code and correct
> the problem.
> Restart CTIManager if problem persists..
>
>  ________________________________________
__________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam protection around
> http://mail.yahoo.com
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> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

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Also check to make sure the account hasn't been locked in AD (if you
are using AD).

-Ryan

On Jan 26, 2006, at 1:40 PM, Wes Sisk wrote:

CTIERR_DIRECTORY_LOGIN_FAILED =                     0x8CCC0060;

did you test the username and password with https://server/ccmuser  ?

/Wes

Erick Bergquist wrote:
> Getting this on both servers in cluster every 5
> seconds.
> I have looked at everything and can't find out what is
> trying to use this to correct the issue.
>
> Event Type:	Error
> Event Source:	Cisco CTIManager
> Event Category:	None
> Event ID:	3
> Date:		1/26/2006
> Time:		11:43:06 AM
> User:		N/A
> Computer:	PUB
> Description:
> Error: kCtiProviderOpenFailure - CTI application
> failed to open
> provider
>   CTIconnectionId: 2539
>   Login User Id: CCMSysUser
>   Reason code.: -1932787616
>   IPAddress:
>   App ID: cisco CTIManager
>   Cluster ID: StandAloneCluster
>   Node ID: 172.16.1.2
> Explanation: Application is unable to open provider.
> Recommended Action: Check the reason code and correct
> the problem.
> Restart CTIManager if problem persists..
>
>  ________________________________________
__________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam protection around
> http://mail.yahoo.com
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

 ________________________________________
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[ Post a follow-up to this message ]

They do not have AD plugin installed (wasn't there)
and was told they we're not. What is interesting
though is I can't pull up the CCMSysUser in User ->
Global Directory. I can only see it in DC Directory
admin tool. In there it shows as "CCM SysUser" with a
space on the front page but if you pull up the
properties all the OU values equal CCMSysUser without
space.

How can I find out what is logging in with this, it is
just a pub/sub and unity with no IPCC, etc and all
extra services are disabled for most part.

--- Ryan Ratliff <rratliff@cisco.com> wrote:

> Also check to make sure the account hasn't been
> locked in AD (if you
> are using AD).
>
> -Ryan
>
> On Jan 26, 2006, at 1:40 PM, Wes Sisk wrote:
>
> CTIERR_DIRECTORY_LOGIN_FAILED =
> 0x8CCC0060;
>
> did you test the username and password with
> https://server/ccmuser  ?
>
> /Wes
>
> Erick Bergquist wrote: 
> what is 
> provider. 
> correct 
> protection around 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


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Able to login with the user on CCMUser with default
password, 12345

--- Erick Bergquist <erickbe@yahoo.com> wrote:

>
> They do not have AD plugin installed (wasn't there)
> and was told they we're not. What is interesting
> though is I can't pull up the CCMSysUser in User ->
> Global Directory. I can only see it in DC Directory
> admin tool. In there it shows as "CCM SysUser" with
> a
> space on the front page but if you pull up the
> properties all the OU values equal CCMSysUser
> without
> space.
>
> How can I find out what is logging in with this, it
> is
> just a pub/sub and unity with no IPCC, etc and all
> extra services are disabled for most part.
>
> --- Ryan Ratliff <rratliff@cisco.com> wrote:
> 
> 
>  ________________________________________
__________ 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
>
>
>  ________________________________________
__________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>


 ________________________________________
__________
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[ Post a follow-up to this message ]

CCMSysUser is used by EM.

Check out the registry entry HKLM\Software\Cisco Systems, Inc.
 \DirectoryConfiguration\Appusers\CCMSysU
ser\

There will be a Password (used by AD) and DCDPassword (or something
similar).  Use passwordutils to encrypt 12345 and make sure that's
what is in the registry.

-Ryan

On Jan 26, 2006, at 2:19 PM, Erick Bergquist wrote:

Able to login with the user on CCMUser with default
password, 12345

--- Erick Bergquist <erickbe@yahoo.com> wrote:

>
> They do not have AD plugin installed (wasn't there)
> and was told they we're not. What is interesting
> though is I can't pull up the CCMSysUser in User ->
> Global Directory. I can only see it in DC Directory
> admin tool. In there it shows as "CCM SysUser" with
> a
> space on the front page but if you pull up the
> properties all the OU values equal CCMSysUser
> without
> space.
>
> How can I find out what is logging in with this, it
> is
> just a pub/sub and unity with no IPCC, etc and all
> extra services are disabled for most part.
>
> --- Ryan Ratliff <rratliff@cisco.com> wrote:
> 
> 
>  ________________________________________
__________ 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
>
>
>  ________________________________________
__________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>


 ________________________________________
__________
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[ Post a follow-up to this message ]

Ryan,  Thanks. If they are different ... and we change
registry to match do we need to restart CCM or
Extended services, reboot server?

--- Ryan Ratliff <rratliff@cisco.com> wrote:

> CCMSysUser is used by EM.
>
> Check out the registry entry HKLM\Software\Cisco
> Systems, Inc.
>  \DirectoryConfiguration\Appusers\CCMSysU
ser\
>
> There will be a Password (used by AD) and
> DCDPassword (or something
> similar).  Use passwordutils to encrypt 12345 and
> make sure that's
> what is in the registry.
>
> -Ryan
>
> On Jan 26, 2006, at 2:19 PM, Erick Bergquist wrote:
>
> Able to login with the user on CCMUser with default
> password, 12345
>
> --- Erick Bergquist <erickbe@yahoo.com> wrote:
> 
> there) 
> -> 
> Directory 
> with 
> it 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
>
>
>  ________________________________________
__________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>
>


 ________________________________________
__________
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[ Post a follow-up to this message ]

You'll need to restart Tomcat and maybe CTI.

-Ryan

On Jan 26, 2006, at 2:39 PM, Erick Bergquist wrote:

Ryan,  Thanks. If they are different ... and we change
registry to match do we need to restart CCM or
Extended services, reboot server?

--- Ryan Ratliff <rratliff@cisco.com> wrote:

> CCMSysUser is used by EM.
>
> Check out the registry entry HKLM\Software\Cisco
> Systems, Inc.
>  \DirectoryConfiguration\Appusers\CCMSysU
ser\
>
> There will be a Password (used by AD) and
> DCDPassword (or something
> similar).  Use passwordutils to encrypt 12345 and
> make sure that's
> what is in the registry.
>
> -Ryan
>
> On Jan 26, 2006, at 2:19 PM, Erick Bergquist wrote:
>
> Able to login with the user on CCMUser with default
> password, 12345
>
> --- Erick Bergquist <erickbe@yahoo.com> wrote:
> 
> there) 
> -> 
> Directory 
> with 
> it 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
>
>
>  ________________________________________
__________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>
>


 ________________________________________
__________
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[ Post a follow-up to this message ]

Thanks, that fixed those errors up.

--- Ryan Ratliff <rratliff@cisco.com> wrote:

> You'll need to restart Tomcat and maybe CTI.
>
> -Ryan
>
> On Jan 26, 2006, at 2:39 PM, Erick Bergquist wrote:
>
> Ryan,  Thanks. If they are different ... and we
> change
> registry to match do we need to restart CCM or
> Extended services, reboot server?
>
> --- Ryan Ratliff <rratliff@cisco.com> wrote:
> 
> wrote: 
> default 
> all 
> application 
>  ________________________________________
__________ 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
>  ________________________________________
__________ 
>
>
>  ________________________________________
__________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>
>


 ________________________________________
__________
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