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Client matter code limits |
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01-28-06 01:49 AM
Hi
I have a client that currently uses ATT to provide non-authenticated client
matter codes for billing back customers. Whenever the customer places a
long distance call, the caller must enter a 5 digit number before the call
will go through. ATT will accept any 5 digit number. It looks like the
Callmanager implementation of CMC requires each code to be defined in the
database (and wildcards are not allowed) so to replicate this functionality
I'd need to import 100,000 codes.
I couldn't find anything on CCO regarding an upper limit to the number of
codes supported but I'm not really excited about adding that many records to
the production database.
Just wondering if anyone has been down this path before.
thanks
--
kris seraphine
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Re: Client matter code limits |
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01-28-06 01:49 AM
I was talking to someone who mentioned that the upper limit was 250,000. I'l
l ask around to see if they can quantify/qualify the statement officially an
d provide some documentation.
Lelio
----------------------------------------------------------------------------
----
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than
an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Kris Seraphine
To: cisco-voip@puck.nether.net
Sent: Friday, January 27, 2006 4:09 PM
Subject: [cisco-voip] Client matter code limits
Hi
I have a client that currently uses ATT to provide non-authenticated client
matter codes for billing back customers. Whenever the customer places a lon
g distance call, the caller must enter a 5 digit number before the call will
go through. ATT will accept any 5 digit number. It looks like the Callman
ager implementation of CMC requires each code to be defined in the database
(and wildcards are not allowed) so to replicate this functionality I'd need
to import 100,000 codes.
I couldn't find anything on CCO regarding an upper limit to the number of co
des supported but I'm not really excited about adding that many records to t
he production database.
Just wondering if anyone has been down this path before.
thanks
--
kris seraphine
----------------------------------------------------------------------------
--
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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Re: Client matter code limits |
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01-30-06 01:46 AM
I had a client import a couple hundred thousand when
3.3(4) first came out and CCM service would not start
up - and then they called for help.
Ended up removing them (don't recall how offhand for
that many).. and putting in just a thousand or so. We
asked around for a limit at the time and were told
1,000 but I don't think thats a set or documented
limit anywhere. IMHO, Like with other features on the
system have to consider how much you can configure
before the server(s) become overworked. server type,
amount of memory, speed, etc.
--- Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> I was talking to someone who mentioned that the
> upper limit was 250,000. I'll ask around to see if
> they can quantify/qualify the statement officially
> and provide some documentation.
>
> Lelio
>
>
--------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Network Analyst (CCS) * university of Guelph *
> Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> "I had a coffee and Coke at lunch today...and now,
> I've got more jitter than an
> IP phone on a long haul 10base2 connection"
> LFJ
> ----- Original Message -----
> From: Kris Seraphine
> To: cisco-voip@puck.nether.net
> Sent: Friday, January 27, 2006 4:09 PM
> Subject: [cisco-voip] Client matter code limits
>
>
> Hi
>
> I have a client that currently uses ATT to provide
> non-authenticated client matter codes for billing
> back customers. Whenever the customer places a long
> distance call, the caller must enter a 5 digit
> number before the call will go through. ATT will
> accept any 5 digit number. It looks like the
> Callmanager implementation of CMC requires each code
> to be defined in the database (and wildcards are not
> allowed) so to replicate this functionality I'd need
> to import 100,000 codes.
>
> I couldn't find anything on CCO regarding an upper
> limit to the number of codes supported but I'm not
> really excited about adding that many records to the
> production database.
>
> Just wondering if anyone has been down this path
> before.
>
> thanks
>
> --
> kris seraphine
>
>
>
------------------------------------------------------------------------------
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
>
> https://puck.nether.net/mailman/listinfo/cisco-voip
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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Re: Client matter code limits |
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01-30-06 01:46 AM
For comparison, we have almost 5000 FACs in place and have not had any probl
em.
I just checked an old case that I had opened asking about maximum numbers an
d the DE came back with a posting of 50,000 as the supported max. I think th
ey've done more testing since then and if you are to open a case now, I'm su
re you'll get a higher number.
Lelio
----- Original Message -----
From: Erick Bergquist
To: Lelio Fulgenzi ; Kris Seraphine ; cisco-voip@puck.nether.net
Sent: Saturday, January 28, 2006 3:13 AM
Subject: Re: [cisco-voip] Client matter code limits
I had a client import a couple hundred thousand when
3.3(4) first came out and CCM service would not start
up - and then they called for help.
Ended up removing them (don't recall how offhand for
that many).. and putting in just a thousand or so. We
asked around for a limit at the time and were told
1,000 but I don't think thats a set or documented
limit anywhere. IMHO, Like with other features on the
system have to consider how much you can configure
before the server(s) become overworked. server type,
amount of memory, speed, etc.
--- Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> I was talking to someone who mentioned that the
> upper limit was 250,000. I'll ask around to see if
> they can quantify/qualify the statement officially
> and provide some documentation.
>
> Lelio
>
>
--------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Network Analyst (CCS) * university of Guelph *
> Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> "I had a coffee and Coke at lunch today...and now,
> I've got more jitter than an
> IP phone on a long haul 10base2 connection"
> LFJ
> ----- Original Message -----
> From: Kris Seraphine
> To: cisco-voip@puck.nether.net
> Sent: Friday, January 27, 2006 4:09 PM
> Subject: [cisco-voip] Client matter code limits
>
>
> Hi
>
> I have a client that currently uses ATT to provide
> non-authenticated client matter codes for billing
> back customers. Whenever the customer places a long
> distance call, the caller must enter a 5 digit
> number before the call will go through. ATT will
> accept any 5 digit number. It looks like the
> Callmanager implementation of CMC requires each code
> to be defined in the database (and wildcards are not
> allowed) so to replicate this functionality I'd need
> to import 100,000 codes.
>
> I couldn't find anything on CCO regarding an upper
> limit to the number of codes supported but I'm not
> really excited about adding that many records to the
> production database.
>
> Just wondering if anyone has been down this path
> before.
>
> thanks
>
> --
> kris seraphine
>
>
>
------------------------------------------------------------------------------
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
>
> https://puck.nether.net/mailman/listinfo/cisco-voip
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
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Re: Client matter code limits |
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01-30-06 10:45 PM
I posted the question to the partner help desk and they gave me the OK on
100,000 CMCs.
I'll import them this evening and we'll see what happens.
It sure would be nice if you could use wildcards in the CMC configuration...
.
On 1/27/06, Kris Seraphine <baryonyx5@gmail.com> wrote:
>
> Hi
>
> I have a client that currently uses ATT to provide non-authenticated
> client matter codes for billing back customers. Whenever the customer
> places a long distance call, the caller must enter a 5 digit number before
> the call will go through. ATT will accept any 5 digit number. It looks
> like the Callmanager implementation of CMC requires each code to be define
d
> in the database (and wildcards are not allowed) so to replicate this
> functionality I'd need to import 100,000 codes.
>
> I couldn't find anything on CCO regarding an upper limit to the number of
> codes supported but I'm not really excited about adding that many recordst
o
> the production database.
>
> Just wondering if anyone has been down this path before.
>
> thanks
>
> --
> kris seraphine
--
kris seraphine
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Re: Re: Client matter code limits |
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01-30-06 10:45 PM
It's interesting, I just got feedback from my SE who said 40,000 max on 4.1(
x).
Quite honestly, I don't think it's a matter of how many entries are in the t
able but rather how many are being used at the same time. I'm sure SQL table
s can easily handle thousands, if not hundreds of thousands of entries. I'm
also pretty sure that the FAC/CMC tables are indexed so lookups should be re
latively quick as well.
I think what happens is that someone says, "hmm, how many FACs/CMCs do you t
hink anyone will ever use?" and someone else says "i can't imagine anyone ev
er using more than 40,000" and that's what they base their testing on. I've
been in a few of the CIPTUG sessions (and from being on the FAC committee) a
nd they've mentioned that they are going to try harder to bring customers in
on the design stages for stuff like this. Hopefully that happens soon.
For me, a variable length FAC is not nearly as important as getting rid of t
he interdigit delay. Now my users have to press FAC plus # where they didn't
before. Not a big deal, but a service parameter with "fixed FAC" or "fixed
CMC" would have been great.
</rant>
----- Original Message -----
From: Kris Seraphine
To: cisco-voip@puck.nether.net
Sent: Monday, January 30, 2006 4:59 PM
Subject: [cisco-voip] Re: Client matter code limits
I posted the question to the partner help desk and they gave me the OK on 10
0,000 CMCs.
I'll import them this evening and we'll see what happens.
It sure would be nice if you could use wildcards in the CMC configuration...
On 1/27/06, Kris Seraphine <baryonyx5@gmail.com> wrote:
Hi
I have a client that currently uses ATT to provide non-authenticated client
matter codes for billing back customers. Whenever the customer places a lon
g distance call, the caller must enter a 5 digit number before the call will
go through. ATT will accept any 5 digit number. It looks like the Callman
ager implementation of CMC requires each code to be defined in the database
(and wildcards are not allowed) so to replicate this functionality I'd need
to import 100,000 codes.
I couldn't find anything on CCO regarding an upper limit to the number of co
des supported but I'm not really excited about adding that many records to t
he production database.
Just wondering if anyone has been down this path before.
thanks
--
kris seraphine
--
kris seraphine
----------------------------------------------------------------------------
--
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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Re: Re: Client matter code limits |
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