I have a CCM 3.3.4 sr2

unity 4.03sr1

unity primary port range: 18000-18031

unity fail over port range starts: 18032

calling voice mail, from an ip phone goes to the failover unity ports, it
tries 18032, 18033, 18034, 18035, then 18001

not all the time, other times it just goes to 18001 " the primary ports "

there is no failover according to the failover monitor,

there are no errors in the app log of unity,

there are 0 erros in dbwalker

there are on  8.02 TSP version

I tried many times yesterday till I was able to capture this strange
problem,

called from  495, by simply pushing voicemail on the phone.

the tcp handler is 000002602, the ip phone ip, is 10.40.4.28

time of the call: 2:47pm, and finaly it hit the 18001 at 2:50pm

the only strange thing I saw in the trace was " entry not found for ...

I have traces if you want to view.

thx

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