Sorry for the on topic question here... I have a very simple video chat app.
It works on most machines but I have one user that will experience their
browser freezing when the click "allow" on the initial settings dialog that
comes up upon me trying to grab their mic and camera.  If they click deny,
and then access their settings dialog and change their option to allow, then
it works.

So, it might not even be a Flash issue but I wonder if anyone has
suggestions as to where I should look or what I should test.

Thanks,
Phillip

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Problems like this are usually a webcam driver issue.  See if they can
update the webcam software at all - hopefully it's some bug that has
been fixed.

Also, if they have installed and used a bunch of different webcams, they
may have multiple drivers.  If this is the case, removing obsolete
drivers might fix it.

Hope this helps,

- Dave Simmons
Adobe Engineering


-----Original Message-----
From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
[mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.
org] On Behalf Of Phillip
Kerman
Sent: Monday, February 27, 2006 8:16 AM
To: 'FlashComm Mailing List'
Subject: [FlashComm] web cam crash

Sorry for the on topic question here... I have a very simple video chat
app.
It works on most machines but I have one user that will experience their
browser freezing when the click "allow" on the initial settings dialog
that
comes up upon me trying to grab their mic and camera.  If they click
deny,
and then access their settings dialog and change their option to allow,
then
it works.

So, it might not even be a Flash issue but I wonder if anyone has
suggestions as to where I should look or what I should test.

Thanks,
Phillip

 ________________________________________
_______
FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
To change your subscription options or search the archive:
http://chattyfig.figleaf.com/mailman/listinfo/flashcomm

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 ________________________________________
_______
FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
To change your subscription options or search the archive:
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[ Post a follow-up to this message ]

Indeed as David states it is usually a driver issue or the fact that the
OS doesn't always release the camera/driver and allow the flash player
to grab it and use it right off.

I have like 7 web cam drivers and others exposed in my flash player,
depending on what I am doing and often have to go to the dialog and
select or re-select the camera that should be used; mostly expected as I
am often plugging and re-plugging things into my USB hub.

Even more annoying for me on my G5 when anytime I use the iSight that
iChat always launches, have not found a way to disable that within
iChat.

But usually on windows it's the fact that another application grabbed
the camera or in my case that I have been switching between camera
devices that the player needs to make sure the driver is there.





later,=20
Tom Person, Adobe
Senior Web & eLearning Evangelist

adobe logo

-D.F.W.T.S.

-----Original Message-----
From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
[mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.
org] On Behalf Of David
Simmons
Sent: Monday, February 27, 2006 4:27 PM
To: FlashComm Mailing List
Subject: RE: [FlashComm] web cam crash

Problems like this are usually a webcam driver issue.  See if they can
update the webcam software at all - hopefully it's some bug that has
been fixed.

Also, if they have installed and used a bunch of different webcams, they
may have multiple drivers.  If this is the case, removing obsolete
drivers might fix it.

Hope this helps,

- Dave Simmons
Adobe Engineering


-----Original Message-----
From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
[mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.
org] On Behalf Of Phillip
Kerman
Sent: Monday, February 27, 2006 8:16 AM
To: 'FlashComm Mailing List'
Subject: [FlashComm] web cam crash

Sorry for the on topic question here... I have a very simple video chat
app.
It works on most machines but I have one user that will experience their
browser freezing when the click "allow" on the initial settings dialog
that
comes up upon me trying to grab their mic and camera.  If they click
deny,
and then access their settings dialog and change their option to allow,
then
it works.

So, it might not even be a Flash issue but I wonder if anyone has
suggestions as to where I should look or what I should test.

Thanks,
Phillip

 ________________________________________
_______
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 ________________________________________
_______
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 ________________________________________
_______
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[ Post a follow-up to this message ]

Phillip,

I've experienced a similar problem on my own machine. At one point I had a v
ideo display board in my machine that contained a TV interface. The output o
f
this TV inteface showed up as a video source to Flash via the WDM devices li
st. If I attempted to 'allow' access to my devices and that particular devic
e
was the first device in my WDM device list then my PC would either hang or b
low-up. After I took that video board out of my machine and installed
one without a TV interface everything was fine. I reinstalled the old board 
just to check and, yep, blew up again. The problem did not seem to be very
prevalent when the TV source was not the first device in my list. I didn't p
lay with very much because I didn't care about the subtles of the issue, I j
ust
wanted the issue fixed.

I realize this isn't exactly what you describe, but I hope this helps

James Voss
Ultimate Web Forums, LLC
www.UltimateWebForums.com

On Mon, 27 Feb 2006 08:15:33 -0800, Phillip Kerman wrote:

>Sorry for the on topic question here... I have a very simple video chat app
.
>It works on most machines but I have one user that will experience their
>browser freezing when the click "allow" on the initial settings dialog that
>comes up upon me trying to grab their mic and camera.  If they click deny,
>and then access their settings dialog and change their option to allow, the
n
>it works.

>So, it might not even be a Flash issue but I wonder if anyone has
>suggestions as to where I should look or what I should test.

>Thanks,
>Phillip

> ________________________________________
_______
>FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
>To change your subscription options or search the archive:
>http://chattyfig.figleaf.com/mailman/listinfo/flashcomm

>Brought to you by Fig Leaf Software
>Premier Authorized Adobe Consulting and Training
>http://www.figleaf.com
>http://training.figleaf.com


 ________________________________________
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