RE: A little story about MS DTC and "Failed to save basket as an order
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    RE: A little story about MS DTC and "Failed to save basket as an order  
Ravi Shankar


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03-15-06 10:52 PM

Hi Andreas,

MS DTC misconfiguration is the most common reason for the occurence of
"failed to save basket as an order"... I would recommend you go through the
MS DTC component configuration in terms of "remote clients", "XA
transactions", even the presence/absence of Windows Server 2003 SP1 has an
known impact on these settings. There is a KB which discusses the changes
that need to be made to MS DTC configuration after the installation of Win2k
3
SP1.
--
Ravi Shankar


"Andy Sjostrom" wrote:

> *Disclaimer: Don't mess with the registry settings of you computer*
>
> I ran into the common "Failed to save basket as an order"-problem and read
> all I could get my hands on; MS KB-articles, firewall config instructions,
> questions/answers in the newsgroup. I tried everything, nothing worked... 
My
> baskets didn't want to turn into orders!
>
> A co-worker, sitting next to me, had everything working. So I ran the
> regmon-tool from sysinternals.com. Filtered out all noise, put a breakpoin
t
> on the SaveAsOrder-command and recorded all traffic to the registry on the
> developer PC that had everything working.
>
> Then I did the same thing on my PC... and compared the results; a hundred
> calls or so. The 20-30 first calls were identical. Then I noticed a
> difference in the registry key:  HKLM\Software\Microsoft\COM3\REGDBVersio
n
>
> My colleague's value was set to 13 01 00 00 00 00 00 00, but mine was 93 0
0
> 00 00 00 00 00 00. I changed my setting to that of my colleague and voila;
> my baskets turned into orders!
>
> Now I need to study this a little bit further. What the value really means
> and does, I don't know. How this registry setting involves other MS DTC
> details, I don't know. I will look for this info and post back if I find
> anything interesting. I just wanted to report what turned things around fo
r
> me.
>
>
> Best,
>
> Andreas Sjostrom
> MS MVP - Mobile Devices
>
>
>





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