Hi Lists !!

I am new in this group. I'm facing MTP resource unavilable issue. It was wor
king fine for me for almost one years ..since few days i'm getting this erro
r. Can someone help me in solved this problem. Any kind of information is ap
preciated .

Thanks ,
Netshooter

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Have you made any changes recently (codec/Region config, MoH, etc)?

Are you running into problems with dropped calls due to this error?

Do you have any unregistered MTP or Transcoder devices?

This error usually occurs when CCM has a codec mismatch between two 
devices and is not able to invoke a transcoder.  You might need to look 
at detailed CCM traces to see what is happening.

Kevin

On Mar 21, 2006, at 5:04 PM, Neeraj - GrafixSoftch -Inbox wrote:

> Hi Lists !!
> _
> I am new in this group. I'm facing MTP resource unavilable issue. It 
> was working fine for me for_almost one years ..since few days i'm 
> getting this error._Can someone help me in solved this problem. Any 
> kind of information is appreciated_.
> _
> Thanks ,
>  Netshooter______________________________
_________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

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Hi Neeraj,

Your agents not being able to login or able to become active is not 
caused by this issue.  You would need to look at the IPCC serve traces 
for this issue.

It sounds like the best thing to do is to enable Detailed CCM traces on 
all the CallManager nodes in the cluster.  Once the error occurs then 
collect the corresponding traces from all the nodes and take a look at 
what is happening when the error occurs.  It could be that CCM is not 
able to invoke the MTP resource because the MRGL assigned to the 
endpoint does not contain an MTP resource.  Looking at the traces will 
also confirm if the dropped calls are due to this problem or if there 
is a different issue.

Kevin
On Mar 21, 2006, at 8:51 PM, Neeraj - GrafixSoftch -Inbox wrote:
[vbcol=seagreen]
> Hi Kevin,
> _
> Thanks for the mail. I did not change anything in recently. Yes.. we 
> got drop calls becuase of that issue. Even some time agent not able to 
> make status active or unable to logon in phone system. I'm using only 
> one registered MTP, all setting is default. I don't have Transcoder 
> devices.
> _
> Waiting for your response..
> _
> Thanks
> Neeraj jha
> _
> _ 

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