We are going to upgrade our IPCC Express from 3.5 to 4.0.  We have
scripts running on IPCC Express on our CallManager for basic inbound
call processing and load balancing.   Has anyone had any experience or
problem with upgrading their systems?  Has anyone ever experienced any
of their scripts working with 3.5 and not with 4.0?

 

Thanks!

Jacob

 

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So long as you are using newer 4.0 code you should be fine.  4.0.1 was a
bear to upgrade to (22hrs, 3 tac engineers, and 6-8 developers).  Have
not had a problem with scripts not working.  But I did notice in the
application your parameters are not double quoted and if you change
them, you have to make sure they are double quoted in order to work.

 

Scott

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jacob Jensen
Sent: Wednesday, March 22, 2006 6:01 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] upgrading IPCC 3.5 -> IPCC 4.0 script issues

 

We are going to upgrade our IPCC Express from 3.5 to 4.0.  We have
scripts running on IPCC Express on our CallManager for basic inbound
call processing and load balancing.   Has anyone had any experience or
problem with upgrading their systems?  Has anyone ever experienced any
of their scripts working with 3.5 and not with 4.0?

 

Thanks!

Jacob

 

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Wow, thanks Scott, this is great information, I have heard some nasty
stories about people upgrading but have yet to run into any
incompatibility issues.  Thanks for your pointer on the double quote, I
will check our scripts for that!

 

Jacob

 

 

________________________________

From: Voll, Scott [mailto:Scott.Voll@wesd.org] 
Sent: Thursday, March 23, 2006 10:07 AM
To: Jacob Jensen; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] upgrading IPCC 3.5 -> IPCC 4.0 script issues

 

So long as you are using newer 4.0 code you should be fine.  4.0.1 was a
bear to upgrade to (22hrs, 3 tac engineers, and 6-8 developers).  Have
not had a problem with scripts not working.  But I did notice in the
application your parameters are not double quoted and if you change
them, you have to make sure they are double quoted in order to work.

 

Scott

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jacob Jensen
Sent: Wednesday, March 22, 2006 6:01 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] upgrading IPCC 3.5 -> IPCC 4.0 script issues

 

We are going to upgrade our IPCC Express from 3.5 to 4.0.  We have
scripts running on IPCC Express on our CallManager for basic inbound
call processing and load balancing.   Has anyone had any experience or
problem with upgrading their systems?  Has anyone ever experienced any
of their scripts working with 3.5 and not with 4.0?

 

Thanks!

Jacob

 

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On the cisco ask-icd-ivr support list, there were
threads about upgrades to 4.0 being put on hold due to
issues with the upgrade process. This is going to be
fixed in the 4.0(4) IPCC Express release due out in
April last I saw.

--- "Voll, Scott" <Scott.Voll@wesd.org> wrote:

> So long as you are using newer 4.0 code you should
> be fine.  4.0.1 was a
> bear to upgrade to (22hrs, 3 tac engineers, and 6-8
> developers).  Have
> not had a problem with scripts not working.  But I
> did notice in the
> application your parameters are not double quoted
> and if you change
> them, you have to make sure they are double quoted
> in order to work.
>
>
>
> Scott
>
>
>
> ________________________________
>
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On
> Behalf Of Jacob Jensen
> Sent: Wednesday, March 22, 2006 6:01 PM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] upgrading IPCC 3.5 -> IPCC 4.0
> script issues
>
>
>
> We are going to upgrade our IPCC Express from 3.5 to
> 4.0.  We have
> scripts running on IPCC Express on our CallManager
> for basic inbound
> call processing and load balancing.   Has anyone had
> any experience or
> problem with upgrading their systems?  Has anyone
> ever experienced any
> of their scripts working with 3.5 and not with 4.0?
>
>
>
> Thanks!
>
> Jacob
>
>
> 
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>


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AFAIK there are problems with IPCC 3-->4 upgrades. For example, upgrade
orders are on NPH.. I'm sure your cisco contact can give you more details...
.
ML

On 3/23/06, Jacob Jensen <jjensen@adomo.com> wrote:
>
>  Wow, thanks Scott, this is great information, I have heard some nasty
> stories about people upgrading but have yet to run into any incompatibilit
y
> issues.  Thanks for your pointer on the double quote, I will check our
> scripts for that!
>
>
>
> Jacob
>
>
>
>
>  ------------------------------
>
> *From:* Voll, Scott [mailto: Scott.Voll@wesd.org]
> *Sent:* Thursday, March 23, 2006 10:07 AM
> *To:* Jacob Jensen; cisco-voip@puck.nether.net
> *Subject:* RE: [cisco-voip] upgrading IPCC 3.5 -> IPCC 4.0 script issu
es
>
>
>
> So long as you are using newer 4.0 code you should be fine.  4.0.1 was a
> bear to upgrade to (22hrs, 3 tac engineers, and 6-8 developers).  Have not
> had a problem with scripts not working.  But I did notice in the applicati
on
> your parameters are not double quoted and if you change them, you have to
> make sure they are double quoted in order to work.
>
>
>
> Scott
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces@puck.nether.net [mailto:
> cisco-voip-bounces@puck.nether.net] *On Behalf Of *Jacob Jensen
> *Sent:* Wednesday, March 22, 2006 6:01 PM
> *To:* cisco-voip@puck.nether.net
> *Subject:* [cisco-voip] upgrading IPCC 3.5 -> IPCC 4.0 script issues
>
>
>
> We are going to upgrade our IPCC Express from 3.5 to 4.0.  We have scripts
> running on IPCC Express on our CallManager for basic inbound call processi
ng
> and load balancing.   Has anyone had any experience or problem with
> upgrading their systems?  Has anyone ever experienced any of their scripts
> working with 3.5 and not with 4.0?
>
>
>
> Thanks!
>
> Jacob
>
>
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>

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