Unity won't forward to an extension
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    Unity won't forward to an extension  
Duane Priebe


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04-20-06 11:57 PM

Normally when getting the after hours message someone can dial
extension# and the system will transfer them.  I have one extension that
unity insists on saying it's an invalid extension when it's entered in.
I have checked and recheck the device and line config as well as removed
and added the device association with the entry in the global directory.
Thought I would try this group to see if anyone has any suggestions.
Thanks in advance.

Duane




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    Re: Unity won't forward to an extension  
Tim Frazee


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04-20-06 11:57 PM

Have you run DBwalker? I have seen this clean up these problems before. Even
if the unity admin page says its xfer to ext. it still with xfer to greeting
or worst.



_____

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Duane Priebe
Sent: Thursday, April 20, 2006 11:16 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Unity won't forward to an extension



Normally when getting the after hours message someone can dial extension#
and the system will transfer them.  I have one extension that unity insists
on saying it's an invalid extension when it's entered in.  I have checked
and recheck the device and line config as well as removed and added the
device association with the entry in the global directory.  Thought I would
try this group to see if anyone has any suggestions.  Thanks in advance.

Duane





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