Hi,



I have a question concerning unity 4.0(5) installation.



I have a Unity server crashed at the customer site.

I had to use new hardware en do a new unified messaging install.

Everything went well and unity is configured.



Customer has a Exchange 2003 enviroment.



After installing everything from scratch, I tried to import the users
with the bulk import

utility.

It seems that the users I want to import are not in the list of
users.(in the bulk import that is).





It looks like Unity knows that the users has been imported already on
the crashed server, so it doesn't show them.



When I look at the global subscriber manager I can see the users I
imported earlier on the crashed server.



How can I import the subscribers on the newly installed system.



Gr



Richard

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You can use GSM to remove subscriber properties or you need the
infamous bunny killer app from ciscounitytools.com.

-Ryan

On May 18, 2006, at 11:31 AM, Richard van Berkel wrote:

Hi,



I have a question concerning unity 4.0(5) installation.



I have a Unity server crashed at the customer site.

I had to use new hardware en do a new unified messaging install.

Everything went well and unity is configured.



Customer has a Exchange 2003 enviroment.



After installing everything from scratch, I tried to import the users
with the bulk import

utility.

It seems that the users I want to import are not in the list of users.
(in the bulk import that is).





It looks like Unity knows that the users has been imported already on
the crashed server, so it doesn't show them.



When I look at the global subscriber manager I can see the users I
imported earlier on the crashed server.



How can I import the subscribers on the newly installed system.



Gr



Richard



 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]

Ok.

I saw the users in the global subscriber manager. But as soon as I want
to delete the subscriber I get no result.

I'am doing this as a domain admin. So I should have all rights.



-----Original Message-----
From: Ryan Ratliff [mailto:rratliff@cisco.com]
Sent: donderdag 18 mei 2006 17:37
To: Richard van Berkel
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity new install after total crash.

You can use GSM to remove subscriber properties or you need the
infamous bunny killer app from ciscounitytools.com.

-Ryan

On May 18, 2006, at 11:31 AM, Richard van Berkel wrote:

Hi,



I have a question concerning unity 4.0(5) installation.



I have a Unity server crashed at the customer site.

I had to use new hardware en do a new unified messaging install.

Everything went well and unity is configured.



Customer has a Exchange 2003 enviroment.



After installing everything from scratch, I tried to import the users
with the bulk import

utility.

It seems that the users I want to import are not in the list of users.
(in the bulk import that is).





It looks like Unity knows that the users has been imported already on
the crashed server, so it doesn't show them.



When I look at the global subscriber manager I can see the users I
imported earlier on the crashed server.



How can I import the subscribers on the newly installed system.



Gr



Richard



 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]

When you select delete subscriber it should bring up a wizard.  Does
this not happen?

You may want to check that you have the latest GSM installed.

-Ryan

On May 18, 2006, at 2:10 PM, Richard van Berkel wrote:

Ok.

I saw the users in the global subscriber manager. But as soon as I want
to delete the subscriber I get no result.

I'am doing this as a domain admin. So I should have all rights.



-----Original Message-----
From: Ryan Ratliff [mailto:rratliff@cisco.com]
Sent: donderdag 18 mei 2006 17:37
To: Richard van Berkel
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity new install after total crash.

You can use GSM to remove subscriber properties or you need the
infamous bunny killer app from ciscounitytools.com.

-Ryan

On May 18, 2006, at 11:31 AM, Richard van Berkel wrote:

Hi,



I have a question concerning unity 4.0(5) installation.



I have a Unity server crashed at the customer site.

I had to use new hardware en do a new unified messaging install.

Everything went well and unity is configured.



Customer has a Exchange 2003 enviroment.



After installing everything from scratch, I tried to import the users
with the bulk import

utility.

It seems that the users I want to import are not in the list of users.
(in the bulk import that is).





It looks like Unity knows that the users has been imported already on
the crashed server, so it doesn't show them.



When I look at the global subscriber manager I can see the users I
imported earlier on the crashed server.



How can I import the subscribers on the newly installed system.



Gr



Richard



 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]

I will try the bunny killer.

Thanx

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff@cisco.com]
Sent: donderdag 18 mei 2006 17:37
To: Richard van Berkel
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity new install after total crash.

You can use GSM to remove subscriber properties or you need the
infamous bunny killer app from ciscounitytools.com.

-Ryan

On May 18, 2006, at 11:31 AM, Richard van Berkel wrote:

Hi,



I have a question concerning unity 4.0(5) installation.



I have a Unity server crashed at the customer site.

I had to use new hardware en do a new unified messaging install.

Everything went well and unity is configured.



Customer has a Exchange 2003 enviroment.



After installing everything from scratch, I tried to import the users
with the bulk import

utility.

It seems that the users I want to import are not in the list of users.
(in the bulk import that is).





It looks like Unity knows that the users has been imported already on
the crashed server, so it doesn't show them.



When I look at the global subscriber manager I can see the users I
imported earlier on the crashed server.



How can I import the subscribers on the newly installed system.



Gr



Richard



 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]

Thnx for the help.

It worked out fine with the bunny killer.

Solved.

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff@cisco.com]
Sent: donderdag 18 mei 2006 20:23
To: Richard van Berkel
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity new install after total crash.

When you select delete subscriber it should bring up a wizard.  Does
this not happen?

You may want to check that you have the latest GSM installed.

-Ryan

On May 18, 2006, at 2:10 PM, Richard van Berkel wrote:

Ok.

I saw the users in the global subscriber manager. But as soon as I want
to delete the subscriber I get no result.

I'am doing this as a domain admin. So I should have all rights.



-----Original Message-----
From: Ryan Ratliff [mailto:rratliff@cisco.com]
Sent: donderdag 18 mei 2006 17:37
To: Richard van Berkel
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity new install after total crash.

You can use GSM to remove subscriber properties or you need the
infamous bunny killer app from ciscounitytools.com.

-Ryan

On May 18, 2006, at 11:31 AM, Richard van Berkel wrote:

Hi,



I have a question concerning unity 4.0(5) installation.



I have a Unity server crashed at the customer site.

I had to use new hardware en do a new unified messaging install.

Everything went well and unity is configured.



Customer has a Exchange 2003 enviroment.



After installing everything from scratch, I tried to import the users
with the bulk import

utility.

It seems that the users I want to import are not in the list of users.
(in the bulk import that is).





It looks like Unity knows that the users has been imported already on
the crashed server, so it doesn't show them.



When I look at the global subscriber manager I can see the users I
imported earlier on the crashed server.



How can I import the subscribers on the newly installed system.



Gr



Richard



 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]