What kind of price range am I look at for a Fax server that ties in with
CM?  what are the best out there.  I have big xerox's that can do
scanning so I would like to tie it all together.

 

Can I use Unity as a fax server?  How does that work?

 

Scott

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[ Post a follow-up to this message ]

When I was looking at them the two choices I was looking at were
RightFax (Cisco OEM's this) and Xmedius.  I liked Xmedius because it is
a software only solution using your existing IP gateways (h.323).   I
tested it and it worked well, but we still have not implemented anything
because the project we needed it for fell through.

 

Carlos

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Thursday, May 25, 2006 1:58 PM
To: ciscovoip
Subject: [cisco-voip] Fax Servers

 

What kind of price range am I look at for a Fax server that ties in with
CM?  what are the best out there.  I have big xerox's that can do
scanning so I would like to tie it all together.

 

Can I use Unity as a fax server?  How does that work?

 

Scott

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[ Post a follow-up to this message ]

I have implemented XMediusFax and from my opinion it to run circles
around the fax services built into cisco Unity.  There are small
business and enterprise models.  A 4-port version of the small business
model goes for around $6100 which supports unlimited mailboxes and
clients.  Any number of ports can be configured as inbound or outbound,
but not both.  The only caveat that we have run into (and it's the same
with all faxing solutions) is that there is only support for H.323.
MGCP is not supported and according to the Interstar tech support
engineers, this is a cisco issue and has been in their court to address
(T.38 faxing) for about 2 years.

 

-Matt

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Thursday, May 25, 2006 1:58 PM
To: ciscovoip
Subject: [cisco-voip] Fax Servers

 

What kind of price range am I look at for a Fax server that ties in with
CM?  what are the best out there.  I have big xerox's that can do
scanning so I would like to tie it all together.

 

Can I use Unity as a fax server?  How does that work?

 

Scott


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[ Post a follow-up to this message ]

I've been directly involved, from a service provider's standpoint,  with a l
arge customer's Xmedius integration for the last several months.  Here are a
 few issues with Xmedius.  YMMV.

First, like most FaxoIP vendors, they only support T.38/14.4kbps.  This work
s great for G3 compression / throughput, since G3 is all that T.38 supports.
 This will cover you ~90% of the time.  However, for that other 10% of fax c
alls, many fax machines bui
lt when SG3 standard was new, either fail to negotiate down or require opera
tor intervention to do so.  IOS, as of 12.3T/12.4mainline, as well as older 
AS5xxx gateways with DFCs try T.38, and fallback to passthrough mode on the 
assumption that the 33.6kbp
s call is a modem call.  You may find that you will need ingress gateways th
at force SG3 to negotiate G3 speeds. This enhanced functionality is availabl
e in platforms supporting PVDM2s and 12.4T code (I don't remember the specif
ic rev., but CCO can hook y
ou up.)

Second, Passthrough and cisco-relay are not options for Xmedius. So if you a
re using VG248 or ATA devices as fax ingress points, they will not inter-ope
rate with Xmedius.

Third,  Xmedius H323 stack works well if you are doing peer-to-peer, ie sing
le dial-peer for faxes on ingress and Xmedius points to a single egress gate
way.  However, if you are leveraging gatekeepers,  you'll find that 1) you c
annot specify a zone for re
gistration. Xmedius will register as a terminal with the first zone configur
ed in the gatekeeper CLI.  You can restrict this behavior with zone subnet s
tatements, but that is a pain to maintain in a dynamic or service provider e
nvironment. 2) Inbound call
s from ingress to Xmedius will not RAS properly.  Static aliases will be req
uired.

HTH,

Michael



________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Ortiz, Carlos
Sent: Thu 5/25/2006 1:15 PM
To: ciscovoip
Cc: Voll, Scott
Subject: Re: [cisco-voip] Fax Servers



When I was looking at them the two choices I was looking at were RightFax (C
isco OEM's this) and Xmedius.  I liked Xmedius because it is a software only
 solution using your existing IP gateways (h.323).   I tested it and it work
ed well, but we still have
not implemented anything because the project we needed it for fell through.



Carlos



________________________________

From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck
.nether.net] On Behalf Of Voll, Scott
Sent: Thursday, May 25, 2006 1:58 PM
To: ciscovoip
Subject: [cisco-voip] Fax Servers



What kind of price range am I look at for a Fax server that ties in with CM?
  what are the best out there.  I have big xerox's that can do scanning so I
 would like to tie it all together.



Can I use Unity as a fax server?  How does that work?



Scott

[ Post a follow-up to this message ]

So what is the best solution for Faxing when you're in a VoIP
environment?

I really don't want to go back to H323 with 5 PRI's and half of my DID
are on an old PBX and half are on VoIP(not contiguous).  Since CCM is in
front, I just put in a Route pattern of XXXX and if it doesn't match a
IPT DID it forwards on.  I don't want to setup literally 100's of DID's.

ATA's work, but spotty at times.

Fax servers sound like they have issues also.

I have 5 different sites and almost all calls come in the main site so
buying a VG is not cost affective either.

Is everyone just spending money on POTS lines?

Scott

PS.  I have one or two Faxes at each location except the main site that
has about 12.

-----Original Message-----
From: Davis, Michael [mailto:Michael_Davis@eLoyalty.com]
Sent: Thursday, May 25, 2006 12:15 PM
To: Ortiz, Carlos; ciscovoip
Cc: Voll, Scott
Subject: RE: [cisco-voip] Fax Servers

I've been directly involved, from a service provider's standpoint,  with
a large customer's Xmedius integration for the last several months.
Here are a few issues with Xmedius.  YMMV.

First, like most FaxoIP vendors, they only support T.38/14.4kbps.  This
works great for G3 compression / throughput, since G3 is all that T.38
supports. This will cover you ~90% of the time.  However, for that other
10% of fax calls, many fax machines built when SG3 standard was new,
either fail to negotiate down or require operator intervention to do so.
IOS, as of 12.3T/12.4mainline, as well as older AS5xxx gateways with
DFCs try T.38, and fallback to passthrough mode on the assumption that
the 33.6kbps call is a modem call.  You may find that you will need
ingress gateways that force SG3 to negotiate G3 speeds. This enhanced
functionality is available in platforms supporting PVDM2s and 12.4T code
(I don't remember the specific rev., but CCO can hook you up.)

Second, Passthrough and cisco-relay are not options for Xmedius. So if
you are using VG248 or ATA devices as fax ingress points, they will not
inter-operate with Xmedius.

Third,  Xmedius H323 stack works well if you are doing peer-to-peer, ie
single dial-peer for faxes on ingress and Xmedius points to a single
egress gateway.  However, if you are leveraging gatekeepers,  you'll
find that 1) you cannot specify a zone for registration. Xmedius will
register as a terminal with the first zone configured in the gatekeeper
CLI.  You can restrict this behavior with zone subnet statements, but
that is a pain to maintain in a dynamic or service provider environment.
2) Inbound calls from ingress to Xmedius will not RAS properly.  Static
aliases will be required.

HTH,

Michael



________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Ortiz, Carlos
Sent: Thu 5/25/2006 1:15 PM
To: ciscovoip
Cc: Voll, Scott
Subject: Re: [cisco-voip] Fax Servers



When I was looking at them the two choices I was looking at were
RightFax (Cisco OEM's this) and Xmedius.  I liked Xmedius because it is
a software only solution using your existing IP gateways (h.323).   I
tested it and it worked well, but we still have not implemented anything
because the project we needed it for fell through.



Carlos



________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
Sent: Thursday, May 25, 2006 1:58 PM
To: ciscovoip
Subject: [cisco-voip] Fax Servers



What kind of price range am I look at for a Fax server that ties in with
CM?  what are the best out there.  I have big xerox's that can do
scanning so I would like to tie it all together.



Can I use Unity as a fax server?  How does that work?



Scott

[ Post a follow-up to this message ]

I wonder if a session on Fax solutions at CIPTUG this year would be useful?
Or just dealing with analog in general.

On 5/25/06, Voll, Scott <Scott.Voll@wesd.org> wrote:
>
> So what is the best solution for Faxing when you're in a VoIP
> environment?
>
> I really don't want to go back to H323 with 5 PRI's and half of my DID
> are on an old PBX and half are on VoIP(not contiguous).  Since CCM is in
> front, I just put in a Route pattern of XXXX and if it doesn't match a
> IPT DID it forwards on.  I don't want to setup literally 100's of DID's.
>
> ATA's work, but spotty at times.
>
> Fax servers sound like they have issues also.
>
> I have 5 different sites and almost all calls come in the main site so
> buying a VG is not cost affective either.
>
> Is everyone just spending money on POTS lines?
>
> Scott
>
> PS.  I have one or two Faxes at each location except the main site that
> has about 12.
>
> -----Original Message-----
> From: Davis, Michael [mailto:Michael_Davis@eLoyalty.com]
> Sent: Thursday, May 25, 2006 12:15 PM
> To: Ortiz, Carlos; ciscovoip
> Cc: Voll, Scott
> Subject: RE: [cisco-voip] Fax Servers
>
> I've been directly involved, from a service provider's standpoint,  with
> a large customer's Xmedius integration for the last several months.
> Here are a few issues with Xmedius.  YMMV.
>
> First, like most FaxoIP vendors, they only support T.38/14.4kbps.  This
> works great for G3 compression / throughput, since G3 is all that T.38
> supports. This will cover you ~90% of the time.  However, for that other
> 10% of fax calls, many fax machines built when SG3 standard was new,
> either fail to negotiate down or require operator intervention to do so.
> IOS, as of 12.3T/12.4mainline, as well as older AS5xxx gateways with
> DFCs try T.38, and fallback to passthrough mode on the assumption that
> the 33.6kbps call is a modem call.  You may find that you will need
> ingress gateways that force SG3 to negotiate G3 speeds. This enhanced
> functionality is available in platforms supporting PVDM2s and 12.4T code
> (I don't remember the specific rev., but CCO can hook you up.)
>
> Second, Passthrough and cisco-relay are not options for Xmedius. So if
> you are using VG248 or ATA devices as fax ingress points, they will not
> inter-operate with Xmedius.
>
> Third,  Xmedius H323 stack works well if you are doing peer-to-peer, ie
> single dial-peer for faxes on ingress and Xmedius points to a single
> egress gateway.  However, if you are leveraging gatekeepers,  you'll
> find that 1) you cannot specify a zone for registration. Xmedius will
> register as a terminal with the first zone configured in the gatekeeper
> CLI.  You can restrict this behavior with zone subnet statements, but
> that is a pain to maintain in a dynamic or service provider environment.
> 2) Inbound calls from ingress to Xmedius will not RAS properly.  Static
> aliases will be required.
>
> HTH,
>
> Michael
>
>
>
> ________________________________
>
> From: cisco-voip-bounces@puck.nether.net on behalf of Ortiz, Carlos
> Sent: Thu 5/25/2006 1:15 PM
> To: ciscovoip
> Cc: Voll, Scott
> Subject: Re: [cisco-voip] Fax Servers
>
>
>
> When I was looking at them the two choices I was looking at were
> RightFax (Cisco OEM's this) and Xmedius.  I liked Xmedius because it is
> a software only solution using your existing IP gateways (h.323).   I
> tested it and it worked well, but we still have not implemented anything
> because the project we needed it for fell through.
>
>
>
> Carlos
>
>
>
> ________________________________
>
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
> Sent: Thursday, May 25, 2006 1:58 PM
> To: ciscovoip
> Subject: [cisco-voip] Fax Servers
>
>
>
> What kind of price range am I look at for a Fax server that ties in with
> CM?  what are the best out there.  I have big xerox's that can do
> scanning so I would like to tie it all together.
>
>
>
> Can I use Unity as a fax server?  How does that work?
>
>
>
> Scott
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>



-- 
Ed Leatherman
IP Telephony Coordinator
West Virginia University
Telecommunications and Network Operations

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[ Post a follow-up to this message ]

Yes, using separate PSTN connection into the second VGW.

At that point except for L2/L3 QoS the second VGW and the fax server
will be completely separate from your CM/IPT configuration (i.e. no need
to configure it in CallManager).

Jon

-----Original Message-----
From: Voll, Scott [mailto:Scott.Voll@wesd.org]
Sent: Friday, May 26, 2006 9:54 AM
To: Pritchard, Jon
Subject: RE: [cisco-voip] Fax Servers

If I have a MGCP gateway on my PSTN can I just setup a second VGW via
H323 to connect to the Xmedius server?

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Pritchard, Jon
Sent: Friday, May 26, 2006 9:40 AM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Fax Servers

We resell Xmedius.  It works very well and is reliable.  It is "unknown"
to CM as it integrates directly from the voice gateway via T38 fax-relay
H323 dia-peers (i.e. voice gateway resource is "shared"). It does
support direct integration of some network level scanners (you'd have to
contact them for the current list).  Best suited for Unified
Messaging/Exchange environment as it has a plug-in for Outlook so you
can compose and fax directly and receive them in Outlook too.  Of course
it has a print driver too.  There is a stand alone client you can load
on PC's to compose/send a fax as well.   Auto-print output is to network
printers.

One caveat, if you have a MGCP voice gateway then the only way to
integrate Xmedius on the same gateway is to allocate separate H323
resources (i.e. PRI or POTS lines not under MGCP control).

Jon
 ________________________________
>
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
> Sent: Thursday, May 25, 2006 1:58 PM
> To: ciscovoip
> Subject: [cisco-voip] Fax Servers
>
>
>
> What kind of price range am I look at for a Fax server that ties in
with
> CM?  what are the best out there.  I have big xerox's that can do
> scanning so I would like to tie it all together.
>
>
>
> Can I use Unity as a fax server?  How does that work?
>
>
>
> Scott
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>


This message and any attachments are intended only for the use of the
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or an authorized representative of the intended recipient, you are
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 ________________________________________
_______
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This message and any attachments are intended only for the use of the addres
see and may contain information that is privileged and confidential. If the 
reader of the message is not the intended recipient or an authorized represe
ntative of the intended rec
ipient, you are hereby notified that any dissemination of this communication
 is strictly prohibited. If you have received this communication in error, p
lease notify us immediately by e-mail and delete the message and any attachm
ents from your system.

[ Post a follow-up to this message ]

We resell Xmedius.  It works very well and is reliable.  It is "unknown"
to CM as it integrates directly from the voice gateway via T38 fax-relay
H323 dia-peers (i.e. voice gateway resource is "shared"). It does
support direct integration of some network level scanners (you'd have to
contact them for the current list).  Best suited for Unified
Messaging/Exchange environment as it has a plug-in for Outlook so you
can compose and fax directly and receive them in Outlook too.  Of course
it has a print driver too.  There is a stand alone client you can load
on PC's to compose/send a fax as well.   Auto-print output is to network
printers.

One caveat, if you have a MGCP voice gateway then the only way to
integrate Xmedius on the same gateway is to allocate separate H323
resources (i.e. PRI or POTS lines not under MGCP control).

Jon
 ________________________________
>
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Voll, Scott
> Sent: Thursday, May 25, 2006 1:58 PM
> To: ciscovoip
> Subject: [cisco-voip] Fax Servers
>
>
>
> What kind of price range am I look at for a Fax server that ties in
with
> CM?  what are the best out there.  I have big xerox's that can do
> scanning so I would like to tie it all together.
>
>
>
> Can I use Unity as a fax server?  How does that work?
>
>
>
> Scott
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>


This message and any attachments are intended only for the use of the addres
see and may contain information that is privileged and confidential. If the 
reader of the message is not the intended recipient or an authorized represe
ntative of the intended rec
ipient, you are hereby notified that any dissemination of this communication
 is strictly prohibited. If you have received this communication in error, p
lease notify us immediately by e-mail and delete the message and any attachm
ents from your system.

[ Post a follow-up to this message ]

We looked at using CM as a proxy between MGCP and H323 gateways before
(theme and variation on H323 trunking).  The call signaling would work
with the CM piece re-routing via translation pattern to route pattern.
The gateways will need to each be in separate partitions in order to
process the full E.164 numbers without overlap.  However, Xmedius
requires T.38 fax-relay and we've not found a way to make that work when
routing through CM.

Jon

-----Original Message-----
From: Voll, Scott [mailto:Scott.Voll@wesd.org]
Sent: Friday, May 26, 2006 3:18 PM
To: Pritchard, Jon
Subject: RE: [cisco-voip] Fax Servers

I meant PSTN -- VGW (MGCP) -- CM -- (H323) VGW -- Fax server

Not

PSTN -- VGW (H323) -- Fax server.

Can it still be done the first way?

Scott




This message and any attachments are intended only for the use of the addres
see and may contain information that is privileged and confidential. If the 
reader of the message is not the intended recipient or an authorized represe
ntative of the intended rec
ipient, you are hereby notified that any dissemination of this communication
 is strictly prohibited. If you have received this communication in error, p
lease notify us immediately by e-mail and delete the message and any attachm
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[ Post a follow-up to this message ]