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cant recieve call from 614 and 216 |
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05-29-06 09:57 PM
cant receive call from area code 614 and 216
we are having a strange issue. When I do a debug isdn q931 921 I get this
::
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q931: SETUP pd = 8 callref = 0x01BB
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band
in
Calling Party Number i = 0x00C3, N/A
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '3035'
Plan:Unknown, Type:Unknown
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q921: User TX -> RR sapi=0 tei=0 nr=38
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0 tei=0,
ns=718
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q931: CALL_PROC pd = 8 callref =
0x81BB
Channel ID i = 0xA98383
Exclusive, Channel 3
*May 26 15:02:08.340: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0 tei=0 nr=72
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0 tei=0,
ns=728
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q931: ALERTING pd = 8 callref =
0x81BB
Progress Ind i = 0x8088 - In-band info or appropriate now available
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0 tei=0 nr=73
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0 tei=0,
ns=738
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q931: DISCONNECT pd = 8 callref =
0x0127
It show that when a call comes in from NA, it does not connect. Callers
all others type of calls work. I can see them going in and out. This is ld
and local.
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
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Re: cant recieve call from 614 and 216 |
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05-29-06 09:57 PM
H.323 or MGCP?
Jason Burton, CCVP
Systems Engineer
NETech Corp.
701 Congressional Blvd.
Suite 210
Carmel, IN 46032
Wk: 317-581-1900 x 416
Fx: 317-581-1919
http://www.netechcorp.com <http://www.netechcorp.com/>
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of James Grace
Sent: Friday, May 26, 2006 11:01 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] cant recieve call from 614 and 216
cant receive call from area code 614 and 216
we are having a strange issue. When I do a debug isdn q931 921 I get
this ::
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q931: SETUP pd = 8 callref =
0x01BB
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have
in-band in
Calling Party Number i = 0x00C3, N/A
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '3035'
Plan:Unknown, Type:Unknown
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q921: User TX -> RR sapi=0 tei=0
nr=38
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=718
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q931: CALL_PROC pd = 8 callref =
0x81BB
Channel ID i = 0xA98383
Exclusive, Channel 3
*May 26 15:02:08.340: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0 tei=0
nr=72
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=728
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q931: ALERTING pd = 8 callref =
0x81BB
Progress Ind i = 0x8088 - In-band info or appropriate now
available
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0 tei=0
nr=73
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=738
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q931: DISCONNECT pd = 8 callref =
0x0127
It show that when a call comes in from NA, it does not connect.
Callers all others type of calls work. I can see them going in and out.
This is ld and local.
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
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Re: cant recieve call from 614 and 216 |
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05-29-06 09:57 PM
The disconnect is coming in from the PSTN. What does the caller hear?
Need to see the Disconnect cause code. It will follow the last line of
output you provided and will have "Cause i =" followed by a number.
This page will show you what the disconnect cause codes mean:
http://www.cisco.com/en/US/tech/tk801/tk379/
technologies_tech_note09186a008012e95f.shtml
Kevin
On May 26, 2006, at 11:00 AM, James Grace wrote:
>
> cant receive call from area code 614 and 216_
> we are having a strange issue._ When I do a debug isdn q931 921_ I get
> this ::
> _
> *May 26 15:02:08.312: ISDN Se0/0/0:23 Q931: SETUP pd = 8_ callref =
> 0x01BB
> _______ Bearer Capability i = 0x8090A2
> _______________ Standard = CCITT
> _______________ Transfer Capability = Speech
> _______________ Transfer Mode = Circuit
> _______________ Transfer Rate = 64 kbit/s
> _______ Channel ID i = 0xA98383
> _______________ Exclusive, Channel 3
> _______ Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have
> in-band in
> _______ Calling Party Number i = 0x00C3, N/A
> _______________ Plan:Unknown, Type:Unknown
> _______ Called Party Number i = 0x80, '3035'
> _______________ Plan:Unknown, Type:Unknown
> *May 26 15:02:08.312: ISDN Se0/0/0:23 Q921: User TX -> RR sapi=0 tei=0
> nr=38
> *May 26 15:02:08.332: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
> tei=0, ns=718
> *May 26 15:02:08.332: ISDN Se0/0/0:23 Q931: CALL_PROC pd = 8_ callref
> = 0x81BB
> _______ Channel ID i = 0xA98383
> _______________ Exclusive, Channel 3
> *May 26 15:02:08.340: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0 tei=0
> nr=72
> *May 26 15:02:08.528: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
> tei=0, ns=728
> *May 26 15:02:08.528: ISDN Se0/0/0:23 Q931: ALERTING pd = 8_ callref =
> 0x81BB
> _______ Progress Ind i = 0x8088 - In-band info or appropriate now
> available
> *May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0 tei=0
> nr=73
> *May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
> tei=0, ns=738
> *May 26 15:02:08.536: ISDN Se0/0/0:23 Q931: DISCONNECT pd = 8_ callref
> = 0x0127
> _
> _
> It show that when a call comes in from NA,_ it does not connect._
> Callers all others type of calls work. I can see them going in and
> out._ This is ld and local.__
> _
> James D. Grace
> CCNP CCNA MCSE MCDBA
> Sr. System Engineer / Professional Svc.
> Digitel Corporation
> _
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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Re: cant recieve call from 614 and 216 |
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05-29-06 09:57 PM
Assuming this is an inbound call the telco is sending the Disconnect
message.
Have you called them yet?
-Ryan
On May 26, 2006, at 11:00 AM, James Grace wrote:
cant receive call from area code 614 and 216
we are having a strange issue. When I do a debug isdn q931 921 I
get this ::
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q931: SETUP pd = 8 callref =
0x01BB
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have
in-band in
Calling Party Number i = 0x00C3, N/A
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '3035'
Plan:Unknown, Type:Unknown
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q921: User TX -> RR sapi=0
tei=0 nr=38
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=718
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q931: CALL_PROC pd = 8 callref
= 0x81BB
Channel ID i = 0xA98383
Exclusive, Channel 3
*May 26 15:02:08.340: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0
tei=0 nr=72
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=728
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q931: ALERTING pd = 8 callref
= 0x81BB
Progress Ind i = 0x8088 - In-band info or appropriate now
available
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0
tei=0 nr=73
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=738
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q931: DISCONNECT pd = 8
callref = 0x0127
It show that when a call comes in from NA, it does not connect.
Callers all others type of calls work. I can see them going in and
out. This is ld and local.
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
[ Post a follow-up to this message ]
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Re: cant recieve call from 614 and 216 |
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05-29-06 09:57 PM
So cm do care if the caller is hiding ani. I understand that part. But the
problem is the we are change between 2 different telco circuits (atnt and
another vendor)and both are doing the same thing and to add to that now I
can reproduce the error with my own cell phone by doing a *67 plus the # .
and im local
-----Original Message-----
From: Ryan Ratliff [mailto:rratliff@cisco.com]
Sent: Friday, May 26, 2006 2:21 PM
To: James Grace
Subject: Re: [cisco-voip] cant recieve call from 614 and 216
CM doesn't care if the calling party is empty. According to your
debug the gateway is most definitely not rejecting the call. They
are sending the disconnect right after we send alerting.
And for issues like this you don't need the q921 debug. It's only
useful when debugging layer 2. Q931 is layer 3 and that is all you
need.
-Ryan
On May 26, 2006, at 2:04 PM, James Grace wrote:
Is there a way to tell CM or the GW to complete the call when the
calling
number = N/A. I just talk to the carrier ATnT and they said we
rejecting
the call because of what they are send us. we are receiving a N/A on
calling number when I do isdn q931 .
-----Original Message-----
From: Ryan Ratliff [mailto:rratliff@cisco.com]
Sent: Friday, May 26, 2006 11:49 AM
To: James Grace
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] cant recieve call from 614 and 216
Assuming this is an inbound call the telco is sending the Disconnect
message.
Have you called them yet?
-Ryan
On May 26, 2006, at 11:00 AM, James Grace wrote:
cant receive call from area code 614 and 216
we are having a strange issue. When I do a debug isdn q931 921 I
get this ::
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q931: SETUP pd = 8 callref =
0x01BB
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have
in-band in
Calling Party Number i = 0x00C3, N/A
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '3035'
Plan:Unknown, Type:Unknown
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q921: User TX -> RR sapi=0
tei=0 nr=38
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=718
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q931: CALL_PROC pd = 8 callref
= 0x81BB
Channel ID i = 0xA98383
Exclusive, Channel 3
*May 26 15:02:08.340: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0
tei=0 nr=72
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=728
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q931: ALERTING pd = 8 callref
= 0x81BB
Progress Ind i = 0x8088 - In-band info or appropriate now
available
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0
tei=0 nr=73
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=738
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q931: DISCONNECT pd = 8
callref = 0x0127
It show that when a call comes in from NA, it does not connect.
Callers all others type of calls work. I can see them going in and
out. This is ld and local.
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
---
---
---
---
[ Post a follow-up to this message ]
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Re: cant recieve call from 614 and 216 |
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05-29-06 09:57 PM
Hi Ryan,
Where do you see that? Call ref for that disconnect (0x127) is different fr
om the setup (0x1BB). Looks to me like that Disconnect is for a different c
all. No?
James, do you have a more complete q931 debug?
Michael
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of Ryan Ratliff
Sent: Fri 5/26/2006 11:15 AM
To: James Grace
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] cant recieve call from 614 and 216
Assuming this is an inbound call the telco is sending the Disconnect
message.
Have you called them yet?
-Ryan
On May 26, 2006, at 11:00 AM, James Grace wrote:
cant receive call from area code 614 and 216
we are having a strange issue. When I do a debug isdn q931 921 I
get this ::
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q931: SETUP pd = 8 callref =
0x01BB
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have
in-band in
Calling Party Number i = 0x00C3, N/A
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '3035'
Plan:Unknown, Type:Unknown
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q921: User TX -> RR sapi=0
tei=0 nr=38
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=718
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q931: CALL_PROC pd = 8 callref
= 0x81BB
Channel ID i = 0xA98383
Exclusive, Channel 3
*May 26 15:02:08.340: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0
tei=0 nr=72
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=728
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q931: ALERTING pd = 8 callref
= 0x81BB
Progress Ind i = 0x8088 - In-band info or appropriate now
available
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0
tei=0 nr=73
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=738
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q931: DISCONNECT pd = 8
callref = 0x0127
It show that when a call comes in from NA, it does not connect.
Callers all others type of calls work. I can see them going in and
out. This is ld and local.
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
Attachment:
This has been downloaded 0 time(s).
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Re: cant recieve call from 614 and 216 |
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05-30-06 06:11 PM
Oops, yes Michael is correct the Disconnect is for a different call
than the Setup. I was simply looking at the first bit to see which
direction the Disconnect was coming from.
So James you definitely need to get a full Q931 debug.
I still maintain that CM doesn't care if the calling party is empty.
-Ryan
On May 26, 2006, at 3:06 PM, Michael Davis wrote:
Hi Ryan,
Where do you see that? Call ref for that disconnect (0x127) is
different from the setup (0x1BB). Looks to me like that Disconnect
is for a different call. No?
James, do you have a more complete q931 debug?
Michael
From: cisco-voip-bounces@puck.nether.net on behalf of Ryan Ratliff
Sent: Fri 5/26/2006 11:15 AM
To: James Grace
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] cant recieve call from 614 and 216
Assuming this is an inbound call the telco is sending the Disconnect
message.
Have you called them yet?
-Ryan
On May 26, 2006, at 11:00 AM, James Grace wrote:
cant receive call from area code 614 and 216
we are having a strange issue. When I do a debug isdn q931 921 I
get this ::
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q931: SETUP pd = 8 callref =
0x01BB
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have
in-band in
Calling Party Number i = 0x00C3, N/A
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '3035'
Plan:Unknown, Type:Unknown
*May 26 15:02:08.312: ISDN Se0/0/0:23 Q921: User TX -> RR sapi=0
tei=0 nr=38
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=718
*May 26 15:02:08.332: ISDN Se0/0/0:23 Q931: CALL_PROC pd = 8 callref
= 0x81BB
Channel ID i = 0xA98383
Exclusive, Channel 3
*May 26 15:02:08.340: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0
tei=0 nr=72
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=728
*May 26 15:02:08.528: ISDN Se0/0/0:23 Q931: ALERTING pd = 8 callref
= 0x81BB
Progress Ind i = 0x8088 - In-band info or appropriate now
available
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User RX <- RR sapi=0
tei=0 nr=73
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q921: User TX -> INFO sapi=0
tei=0, ns=738
*May 26 15:02:08.536: ISDN Se0/0/0:23 Q931: DISCONNECT pd = 8
callref = 0x0127
It show that when a call comes in from NA, it does not connect.
Callers all others type of calls work. I can see them going in and
out. This is ld and local.
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
[ Post a follow-up to this message ]
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