Attendant Console Problem

I have a branch site that have attendant console installed and I am
having some issues with it, this has been working fine until today.

The main number of the branch has a translation rule pointing it to the
attendant console pilot point, we have other sites with the same setup
which are working ok.

The problem is that when I point thetranslation rule at the attendant
console pilot point the calls don'troute through to the attendant
console I just get a busy tone, I can see the calls coming through to
the H323 gateway but they don't get any further.

I have been through the attendant console Hunt Group configuration and
that is the same as other sites we have with AC.

Any ideas?

James Dust | Network & Communications
Charles Stanley Stockbrokers | 25 Luke Street London EC2A 4AR
Tel: 020 7149 6314| Fax: 020 7150 9314 | Mob: 07989 491024
E-mail: james.dust@charles-stanley.co.uk

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