03-22-04 01:34 AM
On 21 Mar 2004 05:23:27 -0800, david <maine666@hotmail.com> wrote:
> seems like its the managers not the front desk sessions that are
> causing the problems..the managers start a terminal session to run
> reports and then leave this session idle...how bout running a script
> on the terminal emulator (we use qvt term) that logs off user after a
> certain time..or any other advice?..thanks in advance guys...David
Gets back, then, to training and/or a license manager timeout. What
license manager does this program use? Talk to the vendor & explain
the problem, and ask them what their solution is. You can't be
the first user of their product to run into this, right?
If they don't have a solution for you, I think you're back to scripting,
but you could check to see where the job is open & kill idle instances.
Put up a banner saying it was killed so they don't think it's just
happening for no reason.
A thought - why are they always opening it up and leaving it open? Is
it really slow to start, or is this just one of those cultural things
of "Well, we always do it that way"? If the former, it's tougher to
fix. If the latter, then it's back to training and/or forcing the
issue.
Dave Hinz
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